ORACLE APPLICATION INTEGRATION ARCHITECTURE: PRE-BUILT ORACLE INTEGRATIONS NOW AVAILABLE
For customers who want to integrate and synchronize key business processes between CRM and back office systems, Oracle now offers two new Process Integration Packs that provide pre-built integrations between Oracle applications that can be rapidly configured and extended by customers and partners:

• Oracle's Siebel CRM On Demand Integration Pack for Oracle E-Business Suite. This Process Integration Pack supports the opportunity-to-quote process and includes auto conversion of opportunities to quotes and quotes to orders.
  
  
• Oracle's Siebel CRM Integration Pack for Oracle E-Business Suite Order Management. This Process Integration Pack supports the order-to-cash process lifecycle, including support for complex product configuration, inventory availability, automated order processing, price synchronization, and real-time order status.

SUPPORT: PRIORITY SERVICE
Get up to 50% faster problem response with Oracle Priority Service.
Listen to a podcast and download a free customer success case study.

DRIVE BETTER RESULTS WITH TOP-DOWN APPLICATION MANAGEMENT
Get your free Oracle Enterprise Manager DVD kit, containing database, middleware, and applications.

ORACLE FUSION MIDDLEWARE AND YOUR APPLICATIONS
Oracle Fusion Middleware World Tour is coming to a city near you. Expert-led, technical sessions provide you with in-depth information on Oracle's products, latest trends, and insights for overcoming your biggest challenges. Register now for a city near you.

CLO SYMPOSIUM, TUCSON, OCT. 1–3
The New Frontier: Exploring the Future of Enterprise Education
Join us at the Fall 2007 CLO Symposium in Tucson, Arizona, as we focus on the destiny of the enterprise education and development industry and the chief learning officer's strategic role in forging new ideals of exploration, conquest, and invention.

HR TECHNOLOGY CONFERENCE, CHICAGO, OCT. 10–12
This year's focus is firmly on talent management, with special emphasis on recruiting and performance management.
Learn more.

EMPLOYERS OF EXCELLENCE CONFERENCE , LAS VEGAS, OCT. 22-24
HR.com's Employers of Excellence National Conference 2007 is where HR professionals, executives, decision-makers, and industry leaders and innovators come together to connect, share, and learn from one another. This year's conference gives you a toolkit full of ideas, best practices, case studies, and real-world success stories and the energy and connections to bring it all to life.
Learn more.

LATEST WEBCAST ON APPLICATIONS UNLIMITED UPDATE
Last month, more than 1,800 people registered and attended the live Webcast The Business Value of Upgrading. This session features Oracle leadership sharing details on how Oracle is continuing to support customers with their upgrade initiatives.

REMOTE DIAGNOSTIC AGENT (RDA) STANDALONE PACKAGE
Did you know that RDA standalone package comes bundled with many useful diagnostic tools that help resolve issues like ORA-600, ORA-7445, and TNS-12154 and TNS-12541 errors? To learn more about the available RDA tools and content, take a look at OracleMetaLink Note 330760.1.

ORACLE SUPPORT DIAGNOSTICS NOW EASIER THAN EVER
The Remote Diagnostic Agent (RDA) for applications is now easier than ever to access. RDA is used to gather details about your environment and application instance in one simple diagnostic test execution. Within each product, a distinct group, called System Snapshot, exists that has a direct link to RDA. You no longer have to exit your current product and try to remember where RDA was hiding. It is now right where you are.
For more details on RDA and what ACT can deliver for you, please start at OracleMetaLink Note 183274.1.

LIVE EDUCATION SESSIONS FROM ORACLE SUPPORT
Take advantage of the broad range of proactive support tools available through your Premier Support plan. Learn what tools are available and gain an understanding of the tremendous value these tools can offer within your support environment. Oracle Support experts conduct regular live education sessions covering the available support tools and processes.
See OracleMetaLink Note: 405149.1 and sign up today.

Check out these upcoming support tools and process seminars:

August 6	—	Working Effectively with Oracle Support (WEWS)
August 6	—	MetaLink Configuration Support Manager (CSM)
August 6	—	Introduction to MetaLink
August 13	—	Working Effectively with Oracle Support (WEWS)
August 13	—	MetaLink Configuration Support Manager (CSM)
August 13	—	Introduction to MetaLink
August 14	—	Diagnostics for E-Business Suite
August 15	—	Advanced MetaLink
August 16	—	Maintenance Wizard for E-Business Suite
August 17	—	Advanced Support Tools (DB & Apps)
August 20	—	Working Effectively with Oracle Support (WEWS)
August 20	—	MetaLink Configuration Support Manager (CSM)
August 20	—	Introduction to MetaLink
August 27	—	Working Effectively with Oracle Support (WEWS)
August 27	—	MetaLink Configuration Support Manager (CSM)
August 27	—	Introduction to MetaLink
August 31	—	Advanced Support Tools (DB)

UPCOMING ADVISOR WEBCASTS FOR ORACLE E-BUSINESS SUITE
Expert information on services, products, and technologies comes straight to your desktop through Oracle Web Conferencing.

ORACLE EBS

August 16

—

E-Business Field Service Spares Management: What's New in Release 12

ORACLE FUSION MIDDLEWARE

August 22	—	What Do You Need to Know for Getting a Better Performance on the Web-EMEA
August 22	—	What Do You Need to Know for Getting a Better Performance on the Web-USA

• Get more details about Advisor Webcasts (requires login ID and password)

UPCOMING ADVISOR WEBCASTS FOR PEOPLESOFT ENTERPRISE
Expert information on services, products, and technologies come straight to your desktop through Oracle Web Conferencing.

August 21	—	PeopleSoft Enterprise IT Asset Management--From Business Process to Practice
August 23	—	PeopleSoft Enterprise: Campus Solutions Financial Aid U.S. Regulatory (Regs 4) ACG, SMART Grants, and FISAP Update

• Get more details on Advisor Webcasts (requires login ID and password).

ORACLE ANNOUNCES SUPPORT FOR BUSINESS OBJECTS ENTERPRISE XIR2 AND CRYSTAL REPORTS XIR2 WITH JD EDWARDS ENTERPRISEONE TOOLS 8.96.1.0
Business Objects XIr2 for Windows is now available for download on Oracle E-Delivery. For complete details regarding patch-level support, see the Minimum Technical Requirements on Customer Connection. You can also access the Implementation Guide. A subsequent announcement will be published when support for Business Objects XIr2 on UNIX platforms is available.

JD EDWARDS ENTERPRISEONE 8.12 UPDATE 2 NOW AVAILABLE
JD Edwards EnterpriseOne 8.12 Update 2 is now generally available. This update contains all Electronic Software Updates (ESUs) and Application Software Updates (ASUs) completed since the base release of EnterpriseOne 8.12 (April 2006) through May 29, 2007. This update is available through Oracle's Electronic Product Delivery (EPD) Web site or by contacting your local Customer Care Center.

UPCOMING ADVISOR WEBCASTS FOR JD EDWARDS ENTERPRISEONE
Expert information on services, products, and technologies comes straight to your desktop through Oracle Web Conferencing.

August 8	—	Purge, Rebuild, and Repost Process for Supplier Relationship Management
September 12	—	Rebate Processing in Advanced Pricing
September 18	—	8.12 Generation on Demand
December 13	—	Inbound Advance Shipping Notice (ASN) (EDI 856)

• Get more details about Advisor Webcasts (requires login ID and password).

JD EDWARDS WORLD A9.1—THE RENAISSANCE RELEASE IS NOW GENERALLY AVAILABLE
Now that A9.1 is GA, remember to visit our JD Edwards World Upgrade Resources page to answer any questions that you may have regarding A9.1. Download your copy of the newest release. This is a password-protected site and will require a login and ID. If you do not have one, contact our Global Support Center at +1.800.289.2999 for assistance.

2008 LEAP YEAR SETUP IN JD EDWARDS WORLD
Be sure to verify that general accounting fiscal date patterns are set up with 29 days for February 2008 to ensure that transactions are posted correctly. Calendars automatically adjust to the leap year, but the fiscal date patterns must be manually adjusted. If you have questions, please contact Oracle Global Support Center at +1.800.289.2999.

JD EDWARDS WORLD/IBM BRIEFING IN CINCINNATI AND INDIANAPOLIS
IBM and Oracle have exciting news for JD Edwards EnterpriseOne and JD Edwards World customers. We invite you to spend a morning with experts from IBM and Oracle to discuss how current product releases can help you become more competitive in your industry. August 15 in Cincinnati, Ohio, and August 16 in Indianapolis, Indiana.
Register for this event.

JD EDWARDS WORLD CUSTOMER BRIEFINGS, DENVER, CO In 2006, the Denver World team facilitated many rewarding one-off customer visits. For 2007, we are offering monthly World customer briefings in Denver throughout the year. The next one is scheduled for August 23 and 24. Please contact Fabio Araujo to register.

UPCOMING ADVISOR WEBCASTS FOR JD EDWARDS WORLD
Expert information on services, products, and technologies comes straight to your desktop through Oracle Web Conferencing.

August 9

—

JD Edwards World: A9.1 Enhancements for Multi-Currency Receipts

• Get more details on Advisor Webcasts (requires login ID and password).

GOT QUESTIONS ABOUT JD EDWARDS WORLD?
For answers to your questions about JD Edwards World products, support, or training, please e-mail worldinfo_us@oracle.com.

LEARN ABOUT E-BUSINESS SUITE RELEASE 12
Learn why Oracle E-Business Suite Release 12 benefits organizations of any size and industry, view the iSeminar titled "Why Oracle E-Business Suite Financials Release 12 Benefits All Organizations". View the iSeminar.

NEW ORACLE E-BUSINESS SUITE 12 COURSES
The best process solution just got better. Oracle E-Business Suite Release 12 empowers you to lower costs and increase performance for lean global operations. Make the best of it with these courses. View the courses and register online or to speak with an Oracle University representative at +1.800.328.6717.

NEW SIEBEL CRM 8.0 COURSES
Get unparalleled innovation and functionality with Siebel solutions by leveraging existing IT infrastructure, reducing both risk and total cost of ownership. Siebel 8.0 New Features and Siebel 8.0 Essentials courses are now running at Oracle University. View the complete course descriptions and current schedules, and register online: Siebel 8.0 New Features and Siebel 8.0 Essentials. To speak with an Oracle University representative, call 1.800.498.4104.

NEW PEOPLESOFT ENTERPRISE 9.0 COURSES NOW AT ORACLE UNIVERSITY
Extend the value of your applications investment. Oracle continues to support and invest in the applications you're already running with the delivery of PeopleSoft Enterprise Release 9.0 and courses from Oracle University. See below for complete course descriptions, schedules, and to register online. To speak with an Oracle University representative, call 1.800.787.2047.

• Absence Management, Academic Structure, Asset Management
• Base Benefits – U.S., Billing
• Enterprise Learning Management, ePerformance, eProcurement
• General Ledger, Human Resources
• Intro to PS/HR/Benefits Accelerated – US, Introduction to PS for HRMS
• Inventory
• Payables, Payroll – US, Purchasing
• Receivables

TRANSFORM YOUR BUSINESS WITH ORACLE USER ADOPTION SERVICES
Oracle University offers comprehensive training services to help executives, managers, and end users make the most of new Oracle technology. With Oracle User Adoption Services, you can experience an easier transition, a quicker return on your technology investment, and a successful Oracle product implementation. To speak with an Oracle University representative, call 1.800.529.0279.

ATLANTA OAUG MEETING
October 19, 2007
Atlanta, Georgia

INDEPENDENT ORACLE USERS GROUP (IOUG)
Take a look at the IOUG calendar of events and take advantage of what the IOUG community can offer, Participate in IOUG and Oracle-related conferences, seminars, regional and local users group (RUG) meetings, Webcasts, and other events. Network with your peers by attending the events that interest you.

LEARN MORE ABOUT QUEST INTERNATIONAL USERS GROUP
Quest International Users Group is a worldwide community of PeopleSoft and JD Edwards applications users that's more than 50,000 strong. Quest and its affiliated user groups are a catalyst for maximizing members' business investments through the power of our community, tools, and experiences. Get more information about Quest, or e-mail us.

MAKE YOUR TRAINING NEEDS KNOWN
Take a brief survey, developed by Quest and the JD Edwards World division, to help Oracle learn the specific training requirements of World customers.

MIDWEST CONFERENCE EDUCATION SESSIONS NOW AVAILABLE
Browse the sessions now on www.questdirect.org. If you have questions about education for Quest Midwest, e-mail Stacy Muir.

NORCAL OAUG E-BUSINESS SUITE R12 APPLICATIONS DAY
August 14, 2007
Oracle Conference Center, Redwood Shores, California
If you are considering an upgrade to R12, or you just want to see what's new in R12—including the new look—you don't want to miss this event. Oracle will have product experts on hand to describe the new features in R12 as well as nine breakout sessions. Highlights will include a lunch keynote by Steve Miranda, senior vice president, Fusion applications development, as well as a presentation by an R12 customer. The event is free for Oracle customers and partners. Advanced registration is mandatory.

NORTHERN CALIFORNIA ORACLE USERS GROUPS SUMMER CONFERENCE 2007
August 16, 2007
Chevron Headquarters, San Ramon, California
Don't miss a full-day conference focused on the new release of Oracle Database 11g. The conference is free for NoCOUG members and $40 for nonmembers.

NORTH CENTRAL OAUG TRAINING DAY
August 17, 2007
Oakbrook, Illinois
This free one-day event brings the regional Oracle Applications community together to share knowledge, ideas, tips, and tricks.

NEW ENGLAND OAUG USERS GROUP MEETING
October 29, 2007
Worcester, Massachusetts

OAUG COMMUNITY FORUM
The OAUG Community Forum is a Web-based discussion forum that enables participants to engage in conversations with others from around the world on a multitude of Oracle-related topics. The forum contains two discussion areas, User Topics and Technical Topics. The OAUG Community Forum is available to any interested user, but you must have an OAUG profile to view posts or add your own posts.
Find out how to join the OAUG Community Forum.

OAUG SKILLS MARKETPLACE
The OAUG Skills Marketplace is a specialized job board that connects potential employers with qualified candidates. Hiring authorities can post job openings/descriptions, search resumes, and prescreen and rank applicants. Prospective candidates can post resumes and search and apply for jobs.
Learn more about the OAUG Skills Marketplace.

OAUG—GLOBAL USERS, GLOBAL SOLUTIONS
The Oracle Applications Users Group (OAUG) is the world's largest knowledgebase for the growing family of Oracle Applications users and serves as an advocate to Oracle on behalf of global Oracle Applications users. For additional information regarding the benefits of OAUG membership and how you can take advantage of a free OAUG Web subscription, visit the OAUG Web site or call the OAUG Membership Department at +1 404.240.0897.

ORACLE BIWA SIG SUMMIT
October 2–3, 2007
Reston, Virginia

ORACLE CLINICAL ANNUAL CONFERENCE AND MEETING
October 7–10, 2007
Atlanta, Georgia

ORACLE DEVELOPER TOOLS USER GROUP (ODTUG)
Spread the word to your technologists—ODTUG will offer some great technical training in September and October 2007, including: www.odtug.com

OPP2007
Oracle PL/SQL Programming East 2007
September 18–19, 2007
Sheraton Newark Airport Hotel, Newark, New Jersey

FORMS A-LOT 2007
October 9–10, 2007
Marriott San Mateo San Francisco Airport Hotel, San Mateo, California

ORACLE HCM USERS GROUP ANNUAL CONFERENCE AND EXHIBITION
Paris Hotel and Casino, Las Vegas, Nevada
September 24–26, 2007
Three days of sessions dedicated to your interests. Guest speakers and great opportunities to network with your peers.
Learn more.

ORACLE TRANSPORTATION MANAGEMENT SIG (FORMERLY G-LOG) CONFERENCE
August 6-7, 2007
Valley Forge, Pennsylvania

PEOPLESOFT MID-ATLANTIC REGIONAL USERS GROUP MEETING (MARUG)
August 10, 2007
Capital One West Creek Campus, Town Center, Richmond, Virginia

QUEST MIDWEST CO-LOCATED MEETING
September 6–7, 2007
Schaumberg, Illinois
Register to learn about the latest developments with PeopleSoft and JD Edwards applications and share ideas and best practices.

QUEST REAL ESTATE INDUSTRY USERS GROUP MEETING
September 13–14, 2007
Austin, Texas
Hear about Oracle's plans for the real estate industry with regards to JD Edwards World and EnterpriseOne products as well as new products Oracle can offer you as a JD Edwards World and/or EnterpriseOne customer. You will also be able to network with your peers to learn how they are using Oracle products and services to maximize their software investments.

THE NEW QUEST ENHANCEMENT REQUEST PROCESS IS LIVE
The Quest Enhancement Request Process gives the Quest community a way to submit and discuss their ideas and proposals for enhancement requests to the Oracle products they use. It involves Quest's affiliated SIGs, IUGs, and PUGs and their Oracle points of contact, who will be active in helping our affiliated groups move potential requests through the process. Visit Quest's enhancements page online to get a detailed description of the process, step-by-step instructions for using the online tool, and more answers to your questions about our enhancement request process. You can also download a PDF diagram of our entire process.

SOUTH CENTRAL ORACLE APPLICATIONS USER GROUP TRAINING DAYS
September 17, 2007 – Westin Park Central, Dallas, Texas
September 18, 2007 – Westin Galleria, Houston, Texas

Free one-day events offering six concurrent tracks of presentations on each day, as well as panel sessions on Fusion Middleware, Release 12, and specific module breakout sessions. Oracle will be delivering both keynote addresses. You can also visit the Exhibitor Showcase to learn more about third-party tools and services.

VIRGINIA ORACLE USERS GROUP CONFERENCE
October 4–5, 2007
Charlottesville, Virginia
Sessions include applications development, data warehousing, database, Oracle Applications: Financials, Supply Chain, Procurement, Payables, HRMS, Manufacturing, Security and Systems Architecture.

For more information about Oracle Users Groups and activities please check Users Group Central or email or call Mary Lou Dopart, senior director, user group management, global customer programs at +1.603.897.3055.

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