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Plugged In -- The Newsletter for Oracle Applications Customers

PLUGGED IN
The Newsletter for Oracle Applications Customers
North American Edition

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July 2007
Oracle OpenWorld

Welcome [FIRSTNAME]

Here's the latest edition of Plugged In, featuring support info and news exclusively for Oracle Applications customers—with a special focus on user groups. Have questions or suggestions? Let us know what you'd like to see in Plugged In.

July News and Notes

  • Gain access to valuable Oracle E-Business Suite support information with Oracle Support Newsletters. Enhance your service experience and get news, technical content, and technical updates from the Oracle Support teams. See all Oracle Support Newsletters.

  • Discover how your enterprise can realize the full potential of Linux with Oracle Unbreakable Linux. Get your free two-disc pack.


Oracle E-Business Suite

ORACLE SUPPORT DIAGNOSTICS FAQ
Before logging a service request, view the Support Diagnostics "Frequently Asked Questions and Troubleshooting Guide" on OracleMetaLink (Note 235307.1). This note details potential trouble spots and provides concise solutions to installation, setup, and other issues.
Access the guide.

ORACLEMETALINK CUSTOMER KNOWLEDGE EXCHANGE SPRING 2007 PROMOTION WINNERS
Thank you to all of our customers and partners that participated in the first ever OracleMetaLink Customer Knowledge Exchange Spring 2007 Promotion. The promotion was a great success, and a grand-prize winner has been selected. To find out more, visit the OracleMetaLink Customer Knowledge Exchange.

MAINTENANCE WIZARD FOR THE UPGRADE TO RELEASE 12 NOW AVAILABLE
The Maintenance Wizard guides you through the code line maintenance and upgrade process for Oracle E-Business Suite Applications. Please review OracleMetaLink Note 215527.1 or OracleMetaLink Note 418301.1 for training information (login required).

UPCOMING ADVISOR WEBCASTS FOR ORACLE E-BUSINESS SUITE
Expert information on services, products, and technologies comes straight to your desktop through Oracle Web Conferencing.

July 11 What's New in Oracle E-Business Suite iSupport Release 12
July 11 Deployment of IT Infrastructure Library (ITIL), Using Best Practices for Oracle Service Applications Release 12
July 12 Exploring the Value of Oracle E-Business Suite Release 12 Supply Chain Release
July 17 What's New in Oracle E-Business Suite TeleService Release 12
July 18 What's New in Oracle E-Business Suite Multichannel Interaction Center Release 12
July 26 E-Business Suite Project Management and Project Collaboration
July 31 What's New in E-Business Suite Property Manager
July 31 Investing in the Right Projects: E-Business Suite Project Portfolio Analysis Gives You Answers
August 16 E-Business Field Service Spares Management: What's New in Release 12

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PeopleSoft Enterprise

UPCOMING ADVISOR WEBCASTS FOR PEOPLESOFT ENTERPRISE
Expert information on services, products, and technologies come straight to your desktop through Oracle Web Conferencing.

July 24 PeopleSoft Enterprise: Demystify the Enterprise Real-Time Event Notification (REN) Server
July 25 PeopleSoft Enterprise: Introduction to XML Publisher
July 25 PeopleSoft Enterprise: Portal Update

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JD Edwards EnterpriseOne

JD EDWARDS ENTERPRISEONE UPGRADE CUSTOMER CONSORTIUM RAPIDLY EXPANDING
The EnterpriseOne Upgrade Customer Consortium is continuing to expand, as more JD Edwards customers begin projects to upgrade recent releases. Access the schedule of available replays and upcoming presentations on the Customer Connection Upgrade Web site.

DEMANTRA DEMAND MANAGEMENT INTEGRATION WITH JD EDWARDS ENTERPRISEONE 8.12
Oracle Demantra 7.1.1 for JD Edwards EnterpriseOne 8.12 is now available. View the JD Edwards EnterpriseOne 8.12 release notes for this integration.

ENHANCEMENTS AND FIXES TO THE PERFORMANCE WORKBENCH TOOL NOW AVAILABLE
Learn about numerous recent enhancements and fixes to the Performance Workbench tool.
Visit Customer Connection.

NEW WHITE PAPER: ACCELERATED PRICING RESOLUTION ENGINE
Learn how to improve advanced pricing performance in JD Edwards EnterpriseOne Release 8.12 by caching into system memory five tables that are heavily used during pricing.
Read the white paper.

UPCOMING ADVISOR WEBCASTS FOR JD EDWARDS ENTERPRISEONE
Expert information on services, products, and technologies comes straight to your desktop through Oracle Web Conferencing.

July 10 Sales Transfer Orders
July 10 JD Edwards EnterpriseOne: Crystal Reporting and Business Object Solutions
July 12 JD Edwards EnterpriseOne Performance Problem Definition: Getting to the Core of Your Performance-Related Issues
July 12 Exploring Credit Orders from History
July 17 JD Edwards EnterpriseOne: Commissions in Sales
August 8 Purge, Rebuild, and Repost Process for Supplier Relationship Management
September 12 Rebate Processing in Advanced Pricing

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JD Edwards World

JD EDWARDS WORLD A9.1 IS NOW AVAILABLE
Oracle's JD Edwards World A9.1 single-byte release delivers more than 1,250 enhancements to enable operational excellence, improve customers' upgrade processes, and reduce the cost and complexity of integrations. For more details, read the press release, visit the Web site, and download your copy of the release today.

JD EDWARDS WORLD USER GROUP MEETING: DIAL-IN INFORMATION HAS CHANGED
Please note that the dial-in information for the monthly calls has changed. The World User Group meets the second Tuesday of the month at 11:00 a.m. EST. Get the new information (requires login ID and password). If you are not a member, please visit Quest to sign up today.

JD EDWARDS WORLD: KNOWLEDGE BROWSER UPDATES
Knowledge Browser on Customer Connection gives JD Edwards World customers the ability to locate product-specific information quickly and easily by navigating to a single site.
Learn more about Knowledge Browser.

THE GL COMPANY: FIRST ANNUAL NORTH AMERICAN USER GROUP MEETING, SEPTEMBER 20–22, 2007
The GL Company is having its First Annual North American User Group meeting in San Diego/Coronado, California, at the historic Hotel del Coronado. Early-registration price is $250 per person until July 31, 2007. For more information on this meeting or to register for this event, please contact Stefanie Uhl or Russell Johnston.

JD EDWARDS WORLD CUSTOMER BRIEFINGS, DENVER, COLORADO
In 2006 the Denver JD Edwards World team facilitated many rewarding customer visits. In 2007 it is holding monthly customer briefings in Denver. The next one is scheduled for July 26 and 27. For more information, please contact Fabio Araujo.

UPCOMING ADVISOR WEBCASTS FOR JD EDWARDS WORLD
Expert information on services, products, and technologies comes straight to your desktop through Oracle Web Conferencing.

July 26 JD Edwards World: A9.1 Enhancements for Multicurrency Payments—Spot Rates
August 9 JD Edwards World: A9.1 Enhancements for Multicurrency Receipts

GOT QUESTIONS ABOUT JD EDWARDS WORLD?
For answers to your questions about JD Edwards World products, support, or training, please e-mail worldinfo_us@oracle.com.

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Oracle University

NEW ORACLE E-BUSINESS SUITE 12 COURSES
Several Oracle E-Business Suite 12 courses are now running at Oracle University. View complete course descriptions and current schedule, and register online. To speak with an Oracle University representative, call 1.800.328.6717.

NEW SIEBEL CRM 8.0 COURSES
Siebel 8.0 New Features and Siebel 8.0 Essentials are now running at Oracle University. View the complete course descriptions and current schedules, and register online: Siebel 8.0 New Features and Siebel 8.0 Essentials. To speak with an Oracle University representative, call 1.800.498.4104.

NEW PEOPLESOFT ENTERPRISE 9.0 COURSES NOW AT ORACLE UNIVERSITY
See complete course descriptions and schedules, and register online. To speak with an Oracle University representative, call 1.800.787.2047.

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User Groups

NORTHEAST CONFERENCE EDUCATION SESSIONS NOW AVAILABLE
July 18– 20, 2007; Mohegan Sun Resort and Casino; Uncasville, Connecticut
Join your user group for the largest regional conference of the year. We’re partnering with Quest International Users Group and five other user groups from the area for this new two-and-a-half-day event.
See more.

PRESENTATIONS NOW ACCEPTED FOR SECOND ANNUAL QUEST MIDWEST CONFERENCE
September 6 and 7, 2007; Renaissance Schaumburg Hotel; Schaumburg, Illinois
Do you have a best practice, implementation story, or case study to share? Please consider presenting your story. Education content for PeopleSoft and JD Edwards product lines will be accepted from customers and vendors. Learn more. If you have questions, e-mail Stacy Muir.

LEARN MORE ABOUT THE QUEST INTERNATIONAL USERS GROUP
The Quest International Users Group is a worldwide community of PeopleSoft and JD Edwards applications users that’s more than 40,000 strong. Quest and its affiliated user groups are a catalyst for maximizing members’ business investments through the power of our community, tools, and experiences. Get more information about Quest, or e-mail us.

ORACLE HCM USERS GROUP CONFERENCE 2007, SEPTEMBER 24–27, 2007
Don’t miss the largest Oracle HCM Users Group meeting to date, at the Paris Hotel and Casino in Las Vegas, Nevada. Whether you use Oracle E-Business Suite Human Resources or Oracle’s PeopleSoft Enterprise Human Capital Management, you should attend this conference.
Register today, and get more information.

OAUG: GLOBAL USERS, GLOBAL SOLUTIONS
The Oracle Applications Users Group (OAUG) is the world’s largest source of knowledge for the growing family of Oracle Applications users and serves as a user advocate. For additional information on member benefits and how to get a free OAUG Web subscription, visit the OAUG Web site or call the OAUG Membership Department at +1.404.240.0897.

DEMYSTIFYING FUSION: OAUG ELEARNING SERIES
Now through September, OAUG’s Community Thursdays eLearning program includes several presentations from the Demystifying Fusion training series. Check the OAUG eLearning calendar, and reserve today.

OAUG SKILLS MARKETPLACE
The OAUG Skills Marketplace is a specialized job board that connects potential employers with qualified candidates. Hiring authorities can post job openings/descriptions, search résumés, and prescreen and rank applicants. Prospective candidates can post résumés and search and apply for jobs.
Learn more.

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Oracle Blogs

VP and General Manager for JD Edwards EnterpriseOne Lenley Hensarling: Business Intelligence Conference

Corporate UI Architect Luke Kowalski: Career Day and UX Conferences

Chief Architect and VP Collaborative Technologies Terry Olkin: I'm Addicted to E-mail

See all Oracle executive blogs


Oracle AppCasts

Live with Cliff Godwin: The Latest Updates to Oracle's Applications Strategy

Live with Fred Studer: The Benefits of Oracle E-Business Suite Release 12 Financials

See all Oracle AppCasts


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Note: Some articles offered here require a PeopleSoft Customer Connection or OracleMetaLink login ID and password. For help, please contact PeopleSoft Customer Care or OracleMetaLink.



PLUGGED IN

PLUGGED IN provides news, events, and support information for Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne, JD Edwards World, and Siebel customers. Plugged In is published monthly. Global editions are available.

Please send questions or comments to pluggedinnews_us@oracle.com.

Copyright 2007 Oracle. All rights reserved. Published in the U.S.

This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.

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