- High Availability Concepts – Because your SAP mission critical systems are key to your business success, downtime is not an option. Oracle Advanced Customer Services can advise and assist in leveraging Oracle product features, within the SAP context, to help ensure that you have a reliable "high availability" solution. Techniques such as, hardware clusters, mirror technologies, standby databases, RAC and Data Guard can be evaluated and deployed in your environment.
- Backup/Restore/Recovery Concepts – Your SAP systems represent the most important processes for your business. Oracle Advanced Customer Services can advise and assist in leveraging Oracle product features, within the SAP context, to help minimize downtime and to ensure that you have a reliable "Backup/Restore/Recovery" solution. Oracle Advanced Customer Services can assist in formulating, establishing, implementing and testing your backup strategy.
- Oracle Product Features – Many customers choose to engage Advanced Customer Services to help deploy and maximize the impact from features such as RAC, Partitioning, and Data Guard. Oracle Advanced Customer Services technical experts can advise on the unique requirements for deploying these features with SAP application software.
- Best Practices – Drawn from Oracle Advanced Customer Services' continually expanding support experience across many SAP deployments, best practice techniques are synthesized and made available through the Advanced Customer Services portfolio.
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