Commerce Anywhere

Commerce Anywhere:

Connected Interactions - Actionable Insight - Optimised Operations

Web Commerce

For online retailers, determining where to focus efforts is a challenge – to succeed in the omnichannel world, businesses must shift from channel-centric organisations to customer-centric organisations.

Getting the customer experience right has become somewhat of a mantra in retail today. Customers want to control their experience and feel confident that they've made the best choice before they convert.

And while retailers like to think their customers would give them a second chance when they encounter a poor experience, the Oracle study The Evolution of Experience Retailing (August 2012) has proven that only 39% would do so, while 53% would switch to a competitor right away.

Learn how Oracle Web Commerce customers have transformed their online operations.

 

Resources

  • Video: Retail Showcase: Falabella

    Chilean multinational retailer Falabella leverages Oracle's ATG Web Commerce solution on its e-commerce sites in Argentina, Chile, Peru and Colombia, as well as their Sodimac brand in Chile.

  • Video: Retail Showcase: Mr Price

    Donovan Baney, Mr Price e-commerce executive, talks about why his organization purchased the ATG suite of products to help boost themselves into the e-commerce and multichannel space.

Video Case Studies

  •  
    Retail Showcase: Falabella

    Retail Showcase: Falabella

    Chilean multinational retailer Falabella leverages Oracle's ATG Web Commerce solution on its e-commerce sites in Argentina, Chile, Peru and Colombia, as well as their Sodimac brand in Chile.

  •  
    Retail Showcase: Mr Price

    Retail Showcase: Mr Price

    Donovan Baney, Mr Price e-commerce executive, talks about why his organization purchased the ATG suite of products to help boost themselves into the e-commerce and multichannel space.

  •  
    Retail Showcase: Marriott.com

    Retail Showcase: Marriott.com

    Tim Streightoff, Director of IT for Marriott.com, discusses how they currently use Endeca Search to power the personalisation experience on Marriott.com.

Our Customers

  • Oracle's ATG Commerce solutions provide us a scalable platform with the flexibility and intelligence to personalise our offerings and drive our online growth.

    Stacey Shulman, CIO, American Apparel

  • Oracle is an extremely important partner to Marriott.com. It's important to have the support from the Oracle team to the Marriott team to continue us moving forward in a positive direction.

    Tim Streightoff, Director of IT, Marriott.com

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