VENEETH PURUSHOTAMAN – Business Head – Technology & Supply Chain
Session Title: Introducing an International Point-of-Service Solution at HyperCITY – Challenges and Opportunities
Session Synopsis: HyperCITY, the hypermarket arm of Shoppers Stop, introduced Oracle Retail Stores solutions across its 12 stores in India earlier this year as part of the organisation’s drive to optimize operations and improve customer experience. In this session, Veneeth Purushotaman, Business Head – Technology & Supply Chain at HyperCITY will introduce the project and share his experiences of implementing an international Point-of-Service solution in the local market, detailing the challenges, opportunities and the benefits that are driving promotions, compliance and loyalty initiatives.
LARA LIVGARD – Director, RGBU Strategy, Oracle Retail
Session Title: Optimise Your Merchandising Operations Management Strategy with Oracle Retail Merchandising Solutions
Session Synopsis: This session will illustrate how major market trends like cross channel, international expansion and big data are affecting Oracle Retail's Merchandising Operations Management strategy. The Merchandising solution suite provides the foundation to grow your business by efficiently managing core transaction processes - from item maintenance to pricing to invoice matching - across channels, brands and countries. Learn about Oracle's recent investments to help retailers optimise their merchandising operations and gain actionable insight across their business. Oracle will share the planned roadmap as well as provide an open forum for questions.
NEIL GARNER – Application Sales Representative, Oracle Commerce
Session Title: Empowering your Business and Brand - Delivering a Great Customer Experience with Oracle Commerce
Session Synopsis: This session will cover some of the global and regional trends understanding how customer behavior and needs are changing. Learn how you can deliver increased revenue, improve customer satisfaction and engage customers at their point of need across store, web, mobile and social channels.
KOEN ABEN – Supply Chain Director, WE Fashion
Session Title: Commitment, Vision and Belief – How WE Fashion Implemented Oracle Retail Merchandising and Warehouse Solutions
Session Synopsis: As a dynamic, fast-growing fashion retailer, WE Fashion requires well-integrated business processes and technology to drive its business forward. Three years ago, WE Fashion began an important journey implementing Oracle Retail Merchandising and Warehouse Solutions. This session will review how WE Fashion deployed Oracle to support its business strategy of international growth, multi-channel retailing and new product categories. Koen will introduce the business drivers for change, the footprint selected, the implementation path chosen and the benefits of integrated business processes, along with sharing some of the key lessons learnt. He will also talk about how to manage the change management aspects of such a project and the importance of winning the full commitment of the business throughout the entire cycle of a business change programme.