Connected Interactions - Actionable Insight - Optimised Operations
Oracle recognizes that the pace of change in the global marketplace is unprecedented. Adapting to the needs of today’s global shopper at the necessary speed is a significant challenge. Our view is that consumers are now in charge, demanding the provision of commerce anywhere, the benefits of the competitive global marketplace and the latest technologies to enhance their shopping experiences. This is the age of the individual, the shopper that wants every retail interaction to be ‘good for me’, to be defined and dictated by ‘my’ preferences.
From what we see, retailers do not necessarily understand the full extent of the challenge and therefore, adapting to the needs of today’s global shopper at the necessary speed is a significant challenge.
The Evolution of Experience Retailing Research reveals:
Download the full report and results analysis of The Evolution of Experience Retailing research, including country analyses of all surveyed geographies.
Multi-channel, cross-channel, omni-channel, any-channel, eCommerce, mCommerce, fCommerce, sCommerce - what does it all mean?
View the Evolution of Experience Retailing infographic and visualize top findings across the globe.
The Evolution of Experience Retailing requires every interaction to meet consumer demands within the global marketplace.
This document incorporates key statistics delivered by global respondents in the research.
View charts of key findings of The Evolution of Experience Retailing research, based on geography.
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