Commerce Anywhere

Commerce Anywhere:

Connected Interactions - Actionable Insight - Optimised Operations

Oracle Retail Stores

Oracle Retail stores solutions utilise retail best practices to underpin store and cross-channel processes and deliver an outstanding customer experience.

We help retailers reach customers and service them through multiple channels, providing a common set of business processes and a unified experience. Our stores solutions enable retailers to perform equivalent transactions in each channel and manage multiple touch points.

In store, these solutions provide retailers with the tools to efficiently and systematically manage the customer-facing transaction and inventory management activities associated with cross-channel actions.

  • Customize the experience through customer capture and look-up, and preferred pricing and promotions
  • Deliver superior service with cross-store inventory locator and line-buying
  • Ensure consistency across stores through centralised management and distribution of parameters, receipts, and labels
  • Utilise a centralised repository of customer information, transaction data, e-journal data, and electronic signature capture, accessed in real time
  • Deliver real-time, multichannel access to centralised perpetual inventory
  • Streamline in-store activities including receiving, ordering, transferring merchandise, and stock counts

 

Resources

Customer Spotlight

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    Retail Showcase: Deckers Outdoor

    Vice President of IT, Yul Vanek, discusses how the company completely transformed its retail operations function with the Oracle Retail suite.

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    Retail Showcase: Metra Chicago

    Metra Chicago uses the Oracle Retail Point of Sale for its five downtown and 82 outlying stations to improve customer experience, data flow, and accounting management.

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    Retail Showcase: Masters

    Australian home improvement retailer Masters shares how Oracle Retail provides both business solutions for running the backend of operations and within the store itself.

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