Connected Interactions - Actionable Insight - Optimised Operations
Oracle Retail stores solutions utilise retail best practices to underpin store and cross-channel processes and deliver an outstanding customer experience.
We help retailers reach customers and service them through multiple channels, providing a common set of business processes and a unified experience. Our stores solutions enable retailers to perform equivalent transactions in each channel and manage multiple touch points.
In store, these solutions provide retailers with the tools to efficiently and systematically manage the customer-facing transaction and inventory management activities associated with cross-channel actions.
While the share of retail sales conducted via e-commerce and mobile channels continues to grow, your brick-and-mortar stores remain the focal point of your customer’s experience.
Although consumer spending continues to have its ups and downs since the height of the recent recession, retailers can be cautiously optimistic that retail spending will not take another swift fall.
Oracle Retail Mobile POS enables retailers to improve customer experience, increase efficiency, and enhance service.
Enhancements simplify globalisation, improve security and integration.
Vice President of IT, Yul Vanek, discusses how the company completely transformed its retail operations function with the Oracle Retail suite.
Metra Chicago uses the Oracle Retail Point of Sale for its five downtown and 82 outlying stations to improve customer experience, data flow, and accounting management.
Australian home improvement retailer Masters shares how Oracle Retail provides both business solutions for running the backend of operations and within the store itself.