Oracle Retail Stores Solutions

Oracle Retail stores solutions utilize retail best practices to underpin store and cross-channel processes and deliver an outstanding customer experience.

Oracle Retail helps retailers reach customers and service them through multiple channels, providing a common set of business processes and a unified experience. Oracle Retail stores solutions enable retailers to perform equivalent transactions in each channel and manage multiple touch points where a transaction might start in one channel and complete in another. In store, these solutions provide retailers with the tools to efficiently and systematically manage the customer-facing transaction and inventory management activities associated with cross-channel actions. Oracle Retail enables retailers to:

• Customize the experience through customer capture and look-up, and preferred pricing and promotions.
• Deliver superior service with cross-store inventory locator and line-buying.
• Ensure consistency across stores through centralized management and distribution of parameters, receipts, and labels.
• Utilize a centralized repository of customer information, transaction data, e-journal data, and electronic signature capture, which can be accessed in real time to support returns and loss prevention.
• Deliver real-time, multichannel access to centralized perpetual inventory.
• Streamline in-store activities including receiving, ordering, transferring merchandise, and stock counts.