Oracle OpenWorld — Oracle CRM Activities

Oracle’s CRM solutions provide comprehensive, industry-leading sales, service, and marketing functionality with embedded analytics capabilities delivered as software as a service (SaaS) or on premises. Based on nearly two decades of CRM expertise, Oracle’s CRM enables companies to drive the entire customer lifecycle, from the first marketing contact through all stages of the sales process and ongoing customer service and support.

At Oracle OpenWorld 2012, be sure to attend the many sessions, live demos, partner pavilion, and other events where you will learn the three core objectives that drive the design of Oracle CRM solutions:

  • Make you smarter
  • Make you more productive
  • Provide you with the best value


CRM Pavilion

Oracle has partnered with the customer relationship management industry's premier providers of products, services, and technology to help deliver exceptional return on your investment in Oracle CRM. At the exclusive CRM Pavilion, you'll discover firsthand how partners with demonstrated, proven customer success are helping organizations such as yours build and extend Oracle Fusion CRM and Oracle CRM On Demand solutions to meet your unique requirements. This is a one-of-a-kind opportunity to learn how Oracle and its partners can make your Oracle CRM deployment more successful.

Visit these partners:


CRM Conference Sessions

Don’t miss sessions targeted toward specific roles, product lines, Oracle’s CRM product strategy and roadmaps, customer success stories and best practices, and CRM “smart strategies” that organizations can leverage to improve ROI.

Session Session Title
GEN9674 General Session: Oracle Fusion CRM – Improving Sales Effectiveness, Efficiency and Ease of Use
CON9407 Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap
CON9415 Oracle Fusion Customer Relationship Management: Customer Adoption and Experiences
CON9425 Oracle Fusion Customer Relationship Management: Coexistence with Other Oracle Applications
CON9751 Maximize Your Revenue Potential with Oracle Fusion CRM Sales Planning
CON9727 CRM On Demand Strategy & Roadmap
CON9728 Oracle CRM for Life Sciences: Strategies for Sales Innovation.
CON4426 Oracle Fusion CRM at ApexIT and Green Mountain Coffee Roasters
CON9748 Access CRM Anytime, Anywhere with Fusion CRM Mobility
CON2666 Best Practices Oracle Fusion Customer Relationship Management Implementation
CON9744 Driving Sales Performance with Oracle Fusion CRM
MTE9658 Meet the Oracle Fusion Customer Relationship Management Experts
CON7317 Oracle CRM On Demand Integration for iPad and Mac Users
CON9855 How CRM Desktop Creates Positive Change and Improved ROI
CON9726 Getting the Greatest Value out of CRM On Demand
CON9764 RightNow CX Cloud Service Vision & Roadmap
CON9762 Driving Commerce Sales & Customer Engagement Across Channels with ATG and Endeca
CON9746 Boost Marketing’s Contribution to Revenue with Oracle Fusion CRM Marketing
CON9776 Knowledge Management Roadmap and Strategy
CON9747 Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications
CON9750 Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement
CON9752 Identify and Nurture Your Best Sales Prospects with Oracle Fusion CRM
CON9753 Motivate and Measure Employee Performance with Oracle Fusion Incentive Compensation
CON9754 Overview of the Upcoming Oracle Fusion Applications Commerce Solution
CON9435 What's Not to Like About Oracle Cloud Applications?
CON9476 The Customer and You: Today's Winners Are Defined by Great Customer Experiences


The Complete CRM Blog

THE place to learn more about Oracle CRM at OpenWorld, what’s new and happening with the Oracle CRM product line, and access to CRM resources.

With entries from CRM executives detailing CRM strategy, vision, customer successes, and more, the CRM Blog is your best place to keep informed of what’s happening in the world of CRM.


Follow Us at Oracle OpenWorld!

Keep up-to-date with the most recent information about all things Oracle CRM while at Oracle OpenWorld. Join our networks and be among the first to share the news.


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OpenWorld Global Events
OpenWorld Latin America OpenWorld San Francisco OpenWorld Shanghai

Oracle OpenWorld Exhibition Halls Hours

Monday, September 23
9:45 a.m.–6:00 p.m.
9:45 a.m.–10:45 a.m. (Dedicated Hours)

Tuesday, September 24
9:45 a.m.–6:00 p.m.
3:15 p.m.–3:45 p.m. (Dedicated Hours)

Wednesday, September 25
9:45 a.m.–4:00 p.m.
2:15 p.m.–3:30 p.m. (Dedicated Hours)


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