Oracle Social Relationship Management Specialization Criteria (Qualifying Specialization)


The Oracle Social Relationship Management Specialization recognizes partner organizations that are proficient in selling, and implementing Oracle Social Relationship Management solutions.

Oracle Social Relationship Management (SRM) is a product that helps you manage and scale your relationship with customers on social media channels. Topics covered in this Specialization include: Market Trends and Drivers, Product Area Features and Functions, Objection Handling and Competition.

Oracle partners who achieve this Specialization are differentiated in the marketplace through proven expertise in Oracle Social Relationship Management.

Specialization Resources

Applicable Date: 01-JUNE-2014

Business Criteria
Active OPN Membership at the Gold Level or above
Customer References
# Of Transactions *
Non-Commission Co-sell
Oracle Social Relationship Management Sales Specialist
Oracle Social Relationship Management PreSales Specialist

General Product Support Specialist v4.0


Oracle Social Relationship Management 2014 Certified Implementation Specialist


*U.S. and Canada: Partners in the U.S. and Canada may include transactions with public sector entities for the purposes of achieving Specialization status. However, transactions with public sector entities will not be included in determining any benefit associated with either Specialization or Oracle PartnerNetwork membership (other than Specialization status and use of the associated logo) that is based on the number of transactions, revenue amounts, or any other metric based on sales. Public sector entities include any government, legislature or decision making body, judiciary, court, instrumentality, department, or agency at any level (national, state, city, local, municipal or otherwise); entities managed, controlled or majority owned by government interests; public organizations or foundations of any kind (including political parties, political organizations, or political candidates); and any public international organization, such as, but not limited to, the International Red Cross, United Nations, or the World Bank; and public utilities, public higher education, public K-12 schools, or public healthcare business entities. Availability of Specialization Benefits and Tools is subject to the OPN Policies.

For questions about the availability of a specific assessment test or any other criteria, please contact the Oracle Partner Business Center.

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