Oracle Fusion CRM: Sales 2014 Implementation Essentials

Oracle Fusion CRM: Sales 2014 Implementation Essentials

The Oracle Fusion CRM: Sales 2014 Implementation Essentials (1Z0-425) is designed for individuals who possess a strong foundation and expertise in implementing Oracle Sales Cloud solutions.

This certification covers topics such as customer management, sales campaigns and lead management, opportunity management, forecasting, territory management, sales performance, data import/export etc. This certification differentiates candidates in the marketplace by providing a competitive edge through proven expertise. Up-to-date training and field experience are recommended.

This certification is available to all candidates but is geared towards members of the Oracle PartnerNetwork. OPN members earning this certification will be recognized as OPN Certified Specialists. This certification qualifies as competency criteria for the Oracle Sales Cloud: Oracle Fusion CRM Cloud Service Solutions and Oracle Sales: Oracle Fusion CRM Solutions Specializations.

Exam Number:
2 hours
Number of
Exam Price:
US$ 245

More on exam pricing

Passing score subject to change. View Details
Oracle Fusion CRM: Sales 2014 Certified Implementation Specialist

OPN Certified Specialist
Exam Validation:
Exam validated against release 8
Exam Format:
Multiple Choice


Recommended Training and Preparation Additional Information & Resources Exam Topics Fraudulent Activity Policy

Recommended Training
OPN Exam Study Guide
Oracle Fusion CRM: Sales 2014 Essentials Study Guide (PDF)
OPN Guided Learning Path
Oracle Fusion CRM: Sales 2014 Certified Implementation Specialist
Oracle University Training
Oracle Sales Cloud: Implementation
Oracle Sales Cloud Extensibility


Additional Information & Resources
Exam Retake Policy
Specialization Catalog (PDF) for all launched and planned Specializations
Product Mapping to Specialization (XLS)


Exam Topics

Initial Setup

  • Set up Enterprise Structures and Profiles
  • Manage Roles, Visibility, and Security
  • Manage Personalization and Internationalization
  • Set up Organizations and Users
  • Set up Mobile and CRM Desktop

Customer Management

  • Define Customer Center, Customer Hub
  • Enable Customer Data Management
  • Manage interactions

Sales Campaigns and Lead Management

  • Describe the Leads Lifecycle
  • Develop Tactical Campaigns
  • Execute Campaigns
  • Set up Marketing
  • Configure Sales Leads

Opportunity Management

  • Describe Sales Methods
  • Configure Opportunity Management
  • Manage References and Competitors
  • Set up Products and Sales Catalogs


  • Describe Forecasting Options
  • Set up Lookups, Profile Options, and Configuration Activities
  • Run Forecast Processes

Territory Management and Assignment Rules

  • Describe Lookups, Profile Options, and Dimensions
  • Manage Synchronization and Schedulable Processes
  • Define Configuration Activities
  • Manage Sales Territories
  • Set up Assignment Manager

Sales Performances

  • Manage Quota Formulas and Plans
  • Schedule and Run Quota Processes
  • Set up Sales Predictor
  • Create and publish reports in Oracle Transactional Business Intelligence (OTBI)

Data Import/Export

  • Map Import/Export
  • Run Import/Export

Define Extensions for Sales

  • Describe Tools used to extend and modify the application
  • Extend Custom Fields and Pages
  • Use Scripting and Web Services

Partner Relationship Management

  • Describe Partner Relationship Management (PRM)
  • Set up PRM


Oracle Certification Program Fraudulent Activity Policy

Oracle reserves the right to take action against any candidate involved in fraudulent activities, including, but not limited to, fraudulent use of vouchers, promotional codes, reselling exam discounts and vouchers, cheating on an exam, alteration of score reports, alteration of completion certificates, violation of exam retake policies or other activities deemed fraudulent by Oracle.

If Oracle determines, in its sole discretion, that fraudulent activity has taken place, it reserves the right to take action up to and including, but not limited to, decertification of a candidate's Oracle Certified Associate, Oracle Certified Professional and/or OCM credentials, temporary, indefinite or permanent ban of a candidate from Oracle certification programs, notification to a candidate's employer, and notification to law enforcement agencies. Candidates found committing fraudulent activities forfeit all fees previously paid to Oracle, or to Oracle's authorized vendors, and may be required to pay additional fees for services rendered.

View the Oracle Certification Program Candidate Agreement which requires your agreement before the start of each exam.

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