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Oracle Utilities Service Order Management 2.x Fundamentals Boot Camp

Service Order Management (SOM) is a next generation integration product. This product enables utilities to more rapidly realize return on their AMI investments as smart meter capabilities can now be integrated within their service order business processes. This first of its kind solution for service order automation has been designed specifically for utility process optimization in the age of smart meter technology. Oracle Utilities SOM will provide accelerator business processes for common service order types such as:

• Enable / Disable Service

• Disconnect for non-pay / reconnect for payment

• Meter exchange

• Move in / move out

• Service investigative order



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Integrated Cloud Applications & Platform Services