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Oracle Utilities Customer Care and Billing 2.x Overview Boot Camp

The Oracle Utilities Customer Care and Billing Overview course is a high-level look at the core entities, structure and functionality of the Oracle Utilities Customer Care and Billing (CCB) product.

The intent of this course is to provide new users with a rudimentary understanding of the system architecture, business object relationships, core components, user interface system-wide standards, and common functional tasks. Users learn functionality related to maintaining customer information, service requests, metering, fieldwork, billing, payments, and adjustments.



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