Oracle Customer Experience

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Value Proposition for You and Your Customer
Value Proposition for You and Your Customer

Customers have many choices today. So it is critical to make their experiences as simple, consistent, and relevant as possible as they move throughout the customer lifecycle, from buying to owning - and back again. Built around best-in-class CRM, commerce and industry solutions, Oracle offers the most complete, cloud-enabled customer experience solution in the industry, creating an environment where companies can definitively differentiate themselves across all channels, touch points, and interactions. As an Oracle partner, you are uniquely positioned to deliver exceptional customer experiences, and help companies acquire new customers, retain more customers, and improve efficiencies. From marketing to sales, delivery to support, and initial engagement to rewarding relationship - with Oracle's customer experience solutions you can broaden offerings, create new revenue streams, capture new business and expand opportunities with existing customers.

  • 86% of customers will pay more for a better experience.
  • 93% of C-level executives say improving their customer’s experience is one of their top three priorities in the next two years
  • 98% of C-level executives say they are in process of developing a formal customer experience initiative

What's New

Oracle Global CX Partner Enablement Summit

Check the event summary and presentations

Oracle Customer Experience (oracle.com)

Product strategy, info, and tools you can use

Partner Videos

Oracle President Mark Hurd on the Customer Experience Revolution
Oracle President Mark Hurd on the Customer Experience Revolution

Hear Oracle President Mark Hurd’s keynote at Oracle’s groundbreaking Customer Experience Launch event in New York City.

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