Oracle RightNow CX Cloud Service delivers exceptional customer experiences (CX) across the web, social networks and contact centers, via the cloud. Give clients the power to manage the three channels that matter most in their customer's journey. Partners focusing on RightNow CX will realize growth by driving customer satisfaction through delivery of highly configured and customized experiences for the client’s agent and end customers.
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Oracle Acquisition of TOA TechnologiesIntroducing the Newest Pillar in Oracle's Service Cloud Offering
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Define & Implement a CX Journey