Oracle Service Cloud (RightNow)

Partner Knowledge Zone

Oracle Service Cloud (RightNow) delivers exceptional customer experiences (CX) across the web, social networks and contact centers, via the cloud. Give clients the power to manage the three channels that matter most in their customer's journey. Partners focusing on Service Cloud will realize growth by driving customer satisfaction through delivery of highly configured and customized experiences for the client’s agent and end customers.


What's New?


Oracle Open World


Oracle Service Cloud May 2017 TOI: Release Overview – Part I


Oracle Service Cloud May 2017 TOI: Release Overview – Part II
NZ Post Improves Customer Experience with Oracle RightNow

Oracle Service Cloud (RightNow) enables NZ Post's business objectives by giving them tools to look at customer interactions across different channels at real-time.


Stay Informed

Applications News Blog

More News

Partner Communications

Stay up to date on the latest news and resources for this Knowledge Zone. You must have a Registered Oracle Account and belong to an active OPN member to subscribe.


Attend an Event

Find upcoming partner events in your area.


Oracle Service Cloud Community

Find answers to your questions and collaborate on solutions with your customers, partners and the Oracle team.

  • OPN Member
  • Gold, Platinum, Diamond Member
  • Specialized Company

Learn More

Integrated Cloud Applications & Platform Services