Over the past few months, many of you have expressed your support for this combination and we appreciate your confidence. Portal has defined the Revenue Management space, and by being a part of Oracle as a communications global business unit, I am confident that we will continue to innovate and pioneer solutions that will enable your success.

As the General Manager of this business unit focused on your industry, I want to express my continued commitment to delivering the benefits expected from this combination:

Deliver the first integrated end-to-end enterprise software suite for the communications industry
We plan to provide the first comprehensive service provider solution that includes Billing and Revenue Management (BRM), CRM, ERP, Analytics, and infrastructure software from a single vendor. By providing an integrated suite, service providers can obtain a holistic customer view across the enterprise and streamline business processes to drive efficiencies, control costs, and reduce revenue leakage.

We have already started the development planning process and are excited about moving forward with the integration. We plan to build the communications suite to industry standards in order to protect, extend, and evolve service provider investments, guarantee choice, and create a more simplified and predictable operations environment.

Combine the best-in-class BRM platform with the #1 Enterprise Software Company
Portal's proven real-time BRM platform enables service providers to succeed in an IP world by delivering the agility, flexibility, and speed to market that traditional, legacy billing applications cannot provide. This, combined with Oracle's global reach and history of helping customers transform their enterprise, is expected to provide our customers with a customer centric, streamlined, converged services environment supported by a world class organization.

Put the Service Provider in control
By providing out of the box support for any business model, service providers can radically improve time to market of new service offerings, lower incremental service development costs, and immediately respond to changing market forces. This enables our customers to continually innovate, and establish and maintain customer loyalty. Also, by leveraging Portal's real-time charging and settlement capabilities, service providers are able to achieve improved cash flow and deliver real-time customer experience and insight to maximize customer lifetime value.

A productized applications suite for communications services delivers a more predictable cost of ownership and minimizes risk to the service provider's business. Service providers are able to manage IT cycles and upgrades, and introduce new services and functions into the enterprise BSS environment in a predictable and streamlined fashion.

As always, our goal is 100% customer satisfaction. We are dedicated to increasing the quality of support without interruption. All support procedures, announced support timelines, the portal.com Web site, and contacts for Portal and Oracle products remain unchanged, so please continue to use the same channels you've been using. In addition, your sales and services contacts remain the same and will be reaching out to you to address any questions you may have.

Our Web site, oracle.com/portalsoftware, continues to be updated with the latest information. On this site, we are pleased to offer you an Oracle | Portal Welcome Guide that provides additional information regarding our ongoing support for our customers, and additional resources now available to you.

Thank you for your continued support.

Sincerely,

Bhaskar Gorti
General Manager
Communications Global Business Unit
Oracle | Portal

The above is for informational purposes only and may not be incorporated into a contract.