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March 2008

Avengers, Assemble!

Glenn Magala came to Marvel Entertainment in 2006 with a single goal: to transform Marvel's IT approach from a siloed, tactical operation to one that favors collaboration and strategy. And with the help and support of executives across the business, from Publishing, Studio, and Licensing to Human Resources and Finance, Magala, a senior vice president and CIO, is on his way to doing just that.

Special Report: Security
Nearly half of security executives and law enforcement officials reported experiencing an ecrime in the previous year, according to CSO magazine's 2007 survey, up from 38 percent in 2006. Learn to protect your organization from the inside and out, plus what steps Oracle is taking to keep your information safe.

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PROFIT OPINION

  • Special Report: CRM
    Learn about the benefits of customer relationship managment software, and how Oracle's taking CRM to the next level by implimenting Web 2.0 features.
  • Special Report: Lean
    Learn the important tenets of Lean—and how it can help recession-proof your business.
  • The Next Evolution of the Internet
    Web 3.0 currently offers viable solutions to some difficult problem sets, and it is the next personal Internet that understands your tasks and context.
  • Special Report: SOA
    Learn the ins-and-outs of Service-Oriented Architecture integration, hear from successful customers, and find out why you should adopt an SOA today.
Viewpoint
swanson

The Balanced Triangle

Larry D. Swanson
Senior Enterprise Manager at CD Group.

Aligning process and IT entails defining the requirements, agreeing on a solution, and having the solution developed in a timely manner while maintaining flexibility to support changing business needs.

dr. roberts

Skip Web 2.0. Go directly to Web 3.0
Dr. David J. Roberts
Chief Scientist, iBASEt, Inc.

Much like how humans use spoken language to communicate, Web 3.0 uses a linguistic base for exchanging information on the Internet, as opposed to the functional and process-driven base used by Web 2.0.

Q+A
owen

How CRM Software Improves Communication

Loïc le Guisquet
Oracle Senior Vice President

"Ultimately, it all comes back to empowerment: making customer services flexible enough to allow a single agent to provide a greater level of service."

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