Craig Johnson

Griffiths Waite (GW) was established in 1994 and specializes in the design, development and management of business solutions based upon Oracle technology. GW has become one of the foremost authorities in Oracle application development and ebusiness suite implementation, respected widely through the Oracle User Group Community as well as within Oracle itself. Their Oracle expertise cuts across all industry sectors, the applications they develop range from departmental systems for 10’s of users to corporate applications running globally supporting 2000+ users. GW’s priority is always to develop a close and enduring partnership with clients by consistently delivering high quality systems and services. It is an ethos that has proved mutually beneficial; the majority of their clients has remained with them over the years and continues to provide personal recommendations.

By implementing Oracle BPEL at a large UK banking institution, Griffiths Waite has allowed their customer to implement partner solutions piece by piece, rather than in a complex and costly ‘big bang’ approach. GW’s customer no longer has to rip out all of their existing systems; they’re using BPEL to extend them as they start moving in the direction of web services, SOA and business process integration. BPEL provides them with mix-and-match flexibility so that they only need to revise individual components or plug in new ones as partner requirements change giving them the confidence to fully commit to partner’s unique requirements and demanding timescales. Griffiths customer uses BAM Dashboards to provide immediate visibility into the application pipeline enabling them in real-time to monitor, manage and change the business. BAM provides the critical juncture at which events, services and processes are linked with rules, notifiations and people delivering a closed loop solution that invokes supporting services and processes thereby minimising the separation between issue identification and resolution. Business users are empowered with detailed analytics enabling them to cut costs and improve processes – as business events are happening. This ensures that partner SLAs are not only met but exceeded and customer service is not only improved but finally becomes proactive.

Key Benefits

• Complete, highly available Tech Stack.
• SOA/ BAM platform, allows flexibility and a real time view into processes.
• Increased performance by over 195%
• Increased profit ratios.