Wokingham District Council is at the heart of a thriving economy, with a high representation of blue chip companies in its catchment area. This has helped to create a wealthy, articulate community with high expectations of local government. As a unitary authority, council responsibilities include schools, highways, children’s services, community care services, car parks, libraries, housing, environmental services, public protection and planning approvals.

Wokingham's historic challenges

• A history of failed IT projects
• Provide integrated functionality and electronic purchasing not available through 12-year-old legacy system
• Simplify technology solutions and avoid duplication of software and processes
• Improve the level and type of information available
• Improve decision-making by budget managers by providing them with improved analysis capabilities

Wokingham selected a solution supplied, implemented, and supported directly by Oracle, providing a “one-stop technology shop”, yielding implementation and maintenance efficiencies and savings -

• Chose Oracle on the basis of global reputation, competitive price, and track record with local government implementations
• Implemented a new, integrated financials, procurement, human resource and payroll management system based on Oracle’s E-Business Suite
• Provided integrated functionality that enters data once, with clear responsibility for its ownership and maintenance thanks to approvals workflow
• Replaced paper processes with facilities such as electronic approvals and self-service human resources, saving time and money
• Improved management decision-making by providing visible, timely data across the organisation and streamlining administration processes
• Used Oracle Consulting Services