| Belgacom |
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| Field Reference Forum |
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Topic: |
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Oracle BPEL Process Manager |
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Date: |
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- April 12th, 2005 (Registration closes April 8th)
- April 26th, 2005 (Registration closes April 22nd)
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Time: |
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- 4/12 - 8am PT (HQ), 11: 00 am ET (New York)
- 4/26 - 8am CEST (Brussels), 3pm UTC (Tokyo)
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Speaker: |
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Serge Bauve, ITN - Service Activation Manager |
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Oracle Contact: |
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Craig Johnson |
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| In this informal reference call, participants will
have the opportunity to speak firsthand with Belgacom. The
call will open with a brief overview, followed by a candid discussion
and an open question and answer session. Please allow one hour for
the call. |
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| Company Profile |
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Industry
Communications
Employees
17,000
Revenue
5.5 Billion (EUR)
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Belgacom is the leading telecommunications company in Belgium providing fixed-line telephony, mobile communications, and broadband data and Internet services such as DSL. For the calendar year ending December 31, 2003, Belgacom had revenue of 5.5 Billion (EUR)and cash flow of 2.3 billion. Belgacom provides telecommunication services to 5.2 million fixed connections and 1 million narrowband and broadband subscribers. |
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| Forum Description |
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In 2004, Belgacom used Oracle BPEL Process Manager to develop a common approach for automating and reusing its complex business processes. Whether for provisioning or customer support, DSL or Sonet/SDH activation, Belgacom can quickly and easily develop a Business Process Execution Language (BPEL) process to automate and integrate business processes and systems.
For example, Oracle BPEL Process Manager is able to accept batch files from the order management system (via FTP) and real-time requests from customer service applications (via Web services). Furthermore, by using Oracle BPEL Process Manager’s in-flight process monitoring console, Belgacom is able to track its processes in real-time providing better customer support, shortening activations/deactivation times and reducing operating expenses. Oracle BPEL Process Manager powers 15,000 transactions per day and over 150 BPEL processes. |
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| Oracle Products & Services |
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Oracle BPEL Process Manager |
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