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| ING Lease |
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| Field Reference Forum |
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Topic: |
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BPEL Process Manager
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Date: |
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February 9th |
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Time: |
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9:00am PT ( 12:00pm ET) |
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Speaker: |
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Geoffroy de Lamalle; Project Manager |
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Oracle Contact: |
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Craig Johnson |
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| In this informal
reference call, participants will have the opportunity to speak
firsthand with ING Lease. The call will open with a brief
overview, followed by candid discussion and an open question
and answer session. Please allow one hour for the call. |
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| Company Profile |
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Industry
Financial Services
Assets:
Euro 13 Billion Employees
1,700
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ING Lease Belgium is one of the largest leasing companies in Belgium. ING Lease Belgium is fully owned by ING Belgium making it member of the ING group, itself one of the world's major actors in the field of integrated financial services. A pioneer in its sector, ING Lease Belgium is an innovating force and created, amongst other products the real estate leasing. Known and recognized for its professionalism and creativity, it has become a reference on the Belgian leasing market. |
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| Forum Description |
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ING Lease Belgium had been experiencing rapid growth in the leasing market. Over past 5 years, ING Lease Belgium has made significant acquisitions (Runato, WhiteStone, D'Ieteren Lease) to further bolster its presence in the marketplace. This has led to a very fragmented IT infrastructure. Customer data is spread across multiple different applications. At the same time, external competitive pressures were forcing ING Belgium to evaluate their core internal processes – leasing process from quote to contract. Business processes were non-integrated and required heavy manual intervention, thereby leading to more errors and eventually sub minimal customer service. Banking standards were becoming stringent in terms of security and availability requirements.
ING Lease Belgium collaborated with systems integrator, Accelior to address these challenges. Instead of adopting a big-bang approach and exposing themselves to a higher risk, ING Lease and Accelior aligned themselves with an iterative methodology based on extreme programming. Oracle BPEL was leveraged to create a Leasing Automation Platform (LAP). This platform automates the end-to-end leasing process i.e. quote to contracts.
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| Oracle Products & Services |
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BPEL Process Manager |
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XML DB |
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Database 10g |
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Enterprise Manager 10g Grid Control |
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