Support for Siebel Products


	Effective January 11, 2008 the initial point of contact for Siebel product support will be through the Oracle Global Customer Support (GCS) systems and infrastructure and no longer through the Siebel support hotline or the support email address. Please discontinue using the Siebel support mechanisms as of that date.

SUPPORT REQUESTS

Oracle MetaLink 3 login

Siebel support integration

GLOBAL CUSTOMER SUPPORT CONTACTS

London, UK +44.870.4000.900 Munich, Germany +49.89.143.01.710 North America +1.800.214.0400 or +1.650.341.0700 Paris, France +44.118.92.45678	São Paulo, Brazil +55.11.5189.3330 Singapore +65.6436.1866 South Africa +27.11.319.4010 Tokyo, Japan 0120.606.750 (Toll-free, Japan domestic only) +81.3.6834.6018 (Outside of Japan)
For all other countries, please dial +1.800.214.0400

ORACLE LIFETIME SUPPORT POLICY

Oracle protects Siebel customer investments with Lifetime Support
Furthering our commitment to Siebel customers, Oracle is proud to announce defined support timeframes for Siebel products and releases and the application of the Lifetime Support Policy to a number of Siebel products and releases. Refer to the Lifetime Support brochure for specific release information.

Oracle Lifetime Support Policy

Oracle 1-800-633-0738

Have Oracle call you

Contact Global Support

News

Oracle Extends Industry-Leading Lifetime Service Commitment to Siebel Customers