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Our long history of industry recognition and proven track record of exceptional support demonstrate our long-term commitment to providing you with world-class support. Oracle is the first enterprise software provider to receive global certification under the J.D. Power and Associates Certified Technology Service and Support Program (CTSS) for our worldwide global support organization. This distinction recognizes Oracle for delivering an outstanding customer service experience worldwide.
To earn the global J.D. Power and Associates certification, Oracle out-performed on a rigorous set of standards across a variety of customer service criteria, including strategic management, marketing, sales and universal delivery processes, as well as additional service and support criteria covering both assisted support and non-assisted support.
Oracle was recently inducted into the SSPA (Service and Support Professionals Association) STAR Awards Hall of Fame for exceptional service, an award presented to only nine companies in the awards' history. These awards reflect that you are backed by one of the highest levels of support in the industry.
Expect nothing but the best as you move your business forward with Oracle Premier Support.
This document is for informational purposes only and cannot be incorporated into a contract.
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