Task Oriented User Interface guides users through key tasks
The Siebel Task UI extends business process automation across the "last mile" directly to the point of user interaction. Enhancements Siebel Tasks are planned to increase the efficiency of novice or intermittent users by guiding them through the execution of unfamiliar tasks, while it also increases the efficiency of busy veteran users in interrupt-driven environments who need to switch seamlessly between multiple tasks throughout their working day. The end result is improved ease of use, lowered training costs, and standardization of processes across the business.
Expanded Web Services support to enable easier integration including Web Channel
For the first time, businesses now have a standardized means to build and integrate technologies together and rapidly compose applications that cross business areas, technologies and data stores. Siebel 8.0 is planned to deliver several new pre-built Web Services for critical business functionality areas.
Siebel 8.0 is planned to include pre-built Web Services that expose industry leading capabilities to various channels and applications, enabling customers to extend this functionality further across their enterprises, seamlessly exposing it real-time through standard Web portals and other Web Service-enabled environments that service a significantly broader range of customers and interaction models.
Industry Application Functionality
The Siebel 8.0 release of Siebel Industry Applications introduces the next major evolution of Siebel's industry-leading CRM applications for specific industries. Siebel Industry Applications 8.0 is planned to include a broad set of new and improved features that solve the specific requirements of major industries.
Simplified Application Change Management and Significant Scalability Enhancements
Siebel 8.0 intends to significantly improve the capabilities and maturity of the Siebel platform across multiple phases of the software lifecycle, reducing the time to value by streamlining the process for upgrading to Siebel 8.0, enhancing testing capabilities, automating the process for deploying configuration changes, and improving scalability and monitoring capabilities across the Siebel deployment.
Expect continued commitment to protect, extend, and evolve your Siebel investments. Expect control of your technology future.
This document is for informational purposes only and cannot be incorporated into a contract.
