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Oracle Accelerate solutions for Business Services enable you to
| Increase new business and contract renewals |
- Achieve visibility and insight into opportunity and account management
- Target the right customers, qualify leads, and upsell new services
- Automatically create contracts and proactively manage renewals
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| Deliver consistent service |
- Understand contract entitlements prior to service delivery
- Deliver contracted service based on service level agreements
- Optimize maintenance activities to effectively control costs
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| Improve cost controls and proactively manage contract profitability |
- Control service delivery costs
- Track all internal capital asset costs and optimize asset utilization
- Manage contract performance and margin analysis
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| Retain and grow your best personnel |
- Hire, retain, and motivate personnel
- Gain visibility into the workforce and align skills with contracted service requirements
- Create and administer an effective training and skills development environment for all employees
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COMPANIES
