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Siebel Customer Relationship Management Professional Edition

Oracle's Siebel Customer Relationship Management Professional Edition provides a comprehensive onsite CRM solution designed to explicitly address the needs of small and midsize businesses (SMBs). The product line provides best-in-class CRM functionality in easy-to-deploy modules, allowing organizations to choose the specific CRM capabilities they need to run their business. Moreover, the product offers a seamless migration path to Siebel enterprise applications and can be deployed in conjunction with Siebel CRM OnDemand, providing SMBs with multiple ways to deliver world-class CRM functionality.

Data sheet: Siebel CRM Professional Edition (PDF, 206 KB)
SIEBEL CRM PROFESSIONAL EDITION FEATURES
Improved Integration—improved end-user adoption through seamless integration with familiar desktop and Web applications such as Microsoft Exchange, Outlook and SharePoint
Call Center Efficiency—improves call center functionality through integration with Siebel's hosted contact center
Increased Sales—improve sales effectiveness and pipeline management
Improved Marketing—develop more profitable and efficient marketing campaigns
Superior-service—gain efficiencies in contact centers and deliver consistently superior customer service
Greater insight—drive smarter, better, more informed decision-making across sales, service, and marketing teams
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