Priority Service provides you with expert guidance and an expedited response to accelerate problem resolution and drive greater IT efficiency across your entire Oracle software stack.
BENEFITS
Faster problem response. Get a front-of-the-line service and access to Oracle experts to speed problem resolution and response for your entire Oracle software stack.
Predictable support experience. Service-level response targets, based on level of severity, offer a predictable, repeatable support experience.
Expedited issue resolution. A Support Delivery Manager is assigned to proactively monitor problem resolutions and escalations.
