Advanced Customer Services: Technical Assessments

Services for Optimized Performance
Oracle Advanced Customer Services Technical Assessments are designed to help you achieve optimal performance of your Oracle systems. These services provide you with proactive performance and configuration assistance through reviews and assessments conducted by Oracle experts.

Oracle Technical Assessments can be purchased as an individual service or as a component of annualized Advanced Customer Service offerings.

• Configuration Assessment. Advanced Customer Services experts conduct an analysis of your hardware or software configuration and provide guidance and recommendations to enhance system availability.
• Migration Planning Assessment. You receive an assessment of your software upgrade plan and its ability to meet defined business objectives.
• Patch Assessment. Identification of applicable patch sets to enhance system reliability and performance.
• Performance Assessment. An analysis of your system performance profile and recommendations to optimize system performance.
• Production Assessment. Experts work with your technical staff to gather hardware data and Oracle programs and operational procedures to verify that your current deployment configuration and processes minimize the potential for system availability, integrity, or performance issues.
• Backup and Recovery Assessment. A review of your environment's capability to meet your defined requirements for backup and recovery.

• Optimized system availability and performance
• Proactive, expert guidance to minimize risk
• Accelerated speed of adoption, knowledge transfer and enhanced utilization of Oracle technology