Advanced Customer Services helps you make better IT decisions by providingyou with the option to develop a personalized technology strategy and long-term operationalplan for a successful transition to new Oracle capabilities.
BENEFITS
Optimize IT solutions by aligning your IT strategy with your business strategy.
Accelerate the upgrade process with proactive guidance and assistance from Oracle experts.
Reduce IT project, upgrade, and change management risks with configuration, performance, and testing assessments delivered by Oracle experts.
RELATED SERVICES
Solution Support Center - provides continual operational improvement and expertise in supporting the complete Oracle software stack.
Assisted Services - a flexible set of Advanced Customer Services designed to help you optimize system availability and performance, enhance database and system administration practices, and improve backup and recovery processes.
Upgrade Management Services - advice and onsite assistance for all phases of an upgrade, including preplanning, analysis, upgrade management, and post upgrade evaluation.
Technical Account Management - offers onsite strategic guidance to customers implementing Oracle business applications. Technical Account Managers work with your implementation teams throughout the implementation to proactively identify issues and reduce risks.
Application Expert Services - deep technical knowledge for your Siebel, PeopleSoft, or Oracle Business Intelligence application implementation, helping you plan your design, prevent issues prior to roll-out, and improve production performance.
