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PeopleSoft Enterprise Technical Support Center Contacts Directory
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- Online: Customer Connection
- Phone: 1.800.477.5738 Pleasanton, CA (English) or 1.800.477.5738 Teaneck, NJ (English)
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Open daily 9 a.m. to 6 p.m. (local time for Brazil/Brasília time)—Holiday Schedule
| Country |
Support Hotline |
| Argentina |
0800.3330095 (English, Spanish) |
| Brazil |
0800.8911701 (English, Spanish,Portuguese) |
| Chile |
800.201318 (English, Spanish) |
| Colombia |
980.15.4533 (English, Spanish) |
| Jamaica |
800.522.9930 (English, Spanish) |
| Mexico |
001.877.590.2054 (English, Spanish) |
| Puerto Rico |
8004775738 (English, Spanish) |
| Venezuela |
800.1.2743 (English, Spanish) |
| If the country you are calling from is not on the list, dial the Latin America Support Hub directly at 1.925.694.6530. |
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Open 9 a.m. to 6 p.m. local time in each country, unless otherwise noted.
| Country |
Support Hotline |
| Australia |
1.800.817.674 (English) |
| Hong Kong |
800.930.716 (English) |
| Northern China |
10.800.650.0099 (English) |
| Southern China |
10.800.265.0099 (English) |
| India |
000.800.650.1133 (English)
To use this toll-free number, you
must use a phone with an IDD service. PeopleSoft will pay the IDD
rates. Mobile phones cannot make calls to this number due to government
regulations. |
| Indonesia |
001.800.011.2350 |
| Japan |
0066.33.812195 /0034.800.400429
(Japanese, English)
Open 9 a.m. to 6 p.m. local time |
| Korea |
0078.14.800.3565 (English) |
| Malaysia |
1.800.80.8488 (English) |
| New Zealand |
0800.447.738 (English) |
| Singapore |
800.120.3070 (English)
65.64361138–Direct |
| Sri Lanka |
2430430
800-7111-005 |
| Taiwan |
0080.1.13.9607 |
| Thailand |
001.800.12.066.2577 |
If the country you are calling from is
not on the list, dial the Asia Pacific Support Centers direct:
Singapore: 65.64361138
Sydney: 61.2.9410.7657
Tokyo: 81.3.5251.8792 /8796 |
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Open 9 a.m. to 6 p.m. CET—Holiday Schedule
| Country |
Support Hotline |
| Belgium |
0.800.7.4951 (English,
Dutch, French) |
| Denmark |
8088.1080 (English) |
| Finland |
0800.114873 (English) |
| France |
0.800.90.9472 (French,
English) |
| Germany |
0.800.181.6315 (German,
English) |
| Ireland |
1.800.242.669 |
| Italy |
08007.80716 (Italian,
English) |
| Luxembourg |
8002.3310 (French,
German, English) |
| Netherlands |
0.800.022.4738 (Dutch,
English) |
| Norway |
800.11225 (English) |
| Spain |
900.93.8917 (Spanish,
English) |
| Sweden |
0200.285639 (English) |
| Switzerland |
0.800.83.8465 (German,
French, English) |
| United Arab Emirates |
800.044.47723 (English) |
| United Kingdom |
0.800.731.3239 (English) |
| If the country you are calling from is not on the list, dial the European Support Hub in the Netherlands direct: +31306699155. |
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Oracle protects PeopleSoft Enterprise customer investments with Lifteime Support
Furthering our commitment to PeopleSoft Enterprise customers, Oracle is proud to announce defined support timeframes for PeopleSoft Enterprise products and releases and the application of the Lifetime Support Policy to a number of PeopleSoft Enterprise products and releases. Refer to the Lifetime Support brochure for specific release information.
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