Expect Ecosystem Support

Oracle's ecosystem support strategy helps provide fast and accurate multivendor support and increased collaboration between participating vendors. We go beyond the Oracle product footprint to include your entire Oracle ecosystem working with key partners and support leading technologies to reduce IT complexity and risk, and to provide innovation to our customers.

• Linux Support. Oracle's entire product catalog—database, application server, collaboration, development tools, and applications—is fully supported on the Linux platform.
• One Stop Support (PDF). Tightly integrated, end-to-end lifecycle support offering easier management of your heterogeneous, multivendor technology environment. Our One Stop Support program is a partnership with independent software vendors (ISVs) that includes support for emerging standards-based technologies.
• Joint Escalation Teams (JETs). A virtual team charged with resolving interoperability and—port-specific issues related to running all supported versions of Oracle on the partners technology.
• Multivendor Support. Our multivendor support team works with third parties to resolve common end-user, support-related issues.