Expect Proactive Automated Support


	Oracle leads the industry delivering the most advanced support technologies. We continue to automate and engineer the support process to include industry best practices, advanced support capabilities, and the highest level of collaborative support. We embed supportability into our products and we have built over 250 support tools to help you diagnose and resolve issues before they become critical.

	FASTER PROBLEM RESOLUTION
	Our advanced support technologies help you run your systems more efficiently by providing faster problem resolution, faster updates and faster system performance. Ultimately, this lowers your total cost of ownership while minimizing IT risk.

CAPABILITIES

These are a few examples of the proactive, automated support capabilities available to Oracle E-Business Suite and Oracle technology customers.

Software Configuration Manager: a simpler way to track, manage, and support your Oracle configurations.
HealthChecks: Proactive recommendations to help you improve the performance of your Oracle systems.
Product Alerts: Proactive notification of potential configuration performance risks by providing environment security and general alerts.
Maintenance Wizard: Simplifies your upgrade process, saves time, and allows you to use fewer IT resources to transition quickly and effectively to the latest Oracle products and technology.
Diagnostic Tools: Tools that help you configure, install, and maintain your solutions for optimal performance.

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