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Introducing Priority Handling
For the best service, attach a configuration to your service request. It's free, fast, and effective.
As part of Oracle's commitment to improving your support experience, we are announcing priority handling available to all Oracle Database customers. Benefit from faster problem resolution by automatically attaching a configuration to your service request.
My Oracle Support embeds automated configuration management capabilities into the support workflows to deliver faster resolution times. By linking a configuration to your service request, Oracle can better leverage its knowledgebase to solve your problem quickly and more effectively.
Take advantage of this exciting new service today—download the Oracle Configuration Manager collector and attach a configuration to your service request via My Oracle Support.
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