Solaris Subscriptions offer customers choice and flexibility, making it easier for companies of all sizes to take maximum advantage of the Solaris Operating System. All Solaris Subscriptions include indemnification coverage and access to updates and upgrades to the latest Solaris technologies.
Support & Services
This unique combination of telephone and online technical support—which includes: Multi-vendor Interoperability support (SunVIP), Knowledge Base Access, On-Demand Solaris Updates, Proactive and intelligent patch management through Sun Connection, Sun Alerts and Notifications, Installation Assistance, Configuration and Administration, integrated training through SunSpectrum eLearning Library, Freeware Component Support, as well as Binary and Source Code Compatibility—will ensure your trust and confidence.
Solaris subscriptions also provide limited indemnification for third-party IP infringement claims related to the Solaris 10 OS, to help protect you from legal risks.
Standard Service Plan provides immediate access to all patches, updates, upgrades, knowledge bases and intelligent updating. You also get online service requests, training, and technical support coverage of 12 x 5 during local business hours. Standard Service plan is ideal for business-critical applications.
Premium Service Plan provides all the benefits of the Standard Service plan with 24x7 mission critical support with live call transfers and interoperability support, for your most critical systems.
Frequently Asked Questions (FAQs)