Getting Support for Oracle VM VirtualBox


Community Support

Free Community-based support is available in the vibrant VirtualBox Forums.

Commercial Support

For organisations who wish to have the reassurance of Oracle's award-winning support organization behind them, Oracle Premier Support is available.
Customers with commercial support contracts should visit My Oracle Support at https://support.oracle.com

Commercially Supported Platforms

Note that because Oracle VM VirtualBox provides such great virtualization, the number of platforms that you can run on VirtualBox is huge, so large that we can't offer Oracle Premier Support for them all. But here are the ones we do offer commercial support for:

Oracle VM VirtualBox Platforms Supported Host Supported Guest
Version 4.3 Windows XP, all service packs (32-bit)
Windows Server 2003 (32-bit)
Windows Vista (32-bit and 64-bit)
Windows Server 2008 (32-bit and 64-bit)
Windows Server 2008 R2 (64-bit)
Windows 7 (32-bit and 64-bit)
Windows 8 (32-bit and 64-bit)
Windows 8.1 (32-bit and 64-bit)
Windows Server 2012 (64-bit)
Windows Server 2012 R2 (64-bit)
Mac OS X 10.6 (Snow Leopard, 32-bit and 64-bit)  
Mac OS X 10.7 (Lion, 32-bit and 64-bit)  
Mac OS X 10.8 (Mountain Lion)  
Mac OS X 10.9 (Mavericks)  
Solaris 10 5/08 and later (32-bit/64-bit)
Solaris 11
Oracle Linux 5 (32-bit and 64-bit)
Oracle Linux 6 (32-bit and 64-bit)
Ubuntu 10.04 LTS (Lucid Lynx) (32-bit and 64-bit)
Ubuntu 10.10 (Maverick Meerkat) (32-bit and 64-bit)
Ubuntu 11.04 (Natty Narwhal) (32-bit and 64-bit)
Ubuntu 11.10 (Oneiric Oncelot) (32-bit and 64-bit)
Ubuntu 12.04 LTS (Precise Pangolin) (32-bit and 64-bit)
Ubuntu 13.04 (Raring Ringtail) (32-bit and 64-bit)
Ubuntu 13.10 (Saucy Salamander) (32-bit and 64-bit)
Ubuntu 14.04 LTS (Trusty Tahr) (32-bit and 64-bit)
SUSE Linux Enterprise Server 11 (SLES11) (32-bit and 64-bit)
SUSE Linux Enterprise Server 10 (SLES10) (32-bit and 64-bit)
Red Hat Enterprise Linux 5 (RHEL5) (32-bit and 64-bit)
Red Hat Enterprise Linux 6 (RHEL6) (32-bit and 64-bit)
OS/2 Warp 4.5  
Version 4.2 Windows XP, all service packs (32-bit)
Windows Server 2003 (32-bit)
Windows Vista (32-bit and 64-bit)
Windows Server 2008 (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
Windows 8 (32-bit and 64-bit)
Windows Server 2012 (64-bit)
Mac OS X 10.6 (Snow Leopard, 32-bit and 64-bit)  
Mac OS X 10.7 (Lion, 32-bit and 64-bit)  
Mac OS X 10.8 (Mountain Lion)  
Solaris 10 5/08 and later (32-bit/64-bit)
Solaris 11
Oracle Linux 5 (32-bit and 64-bit)
Oracle Linux 6 (32-bit and 64-bit)
Ubuntu 10.04 LTS (Lucid Lynx) (32-bit and 64-bit)
Ubuntu 10.10 (Maverick Meerkat) (32-bit and 64-bit)
Ubuntu 11.04 (Natty Narwhal) (32-bit and 64-bit)
Ubuntu 11.10(Oneiric Oncelot) (32-bit and 64-bit)
Ubuntu 12.04(Precise Pangolin) (32-bit and 64-bit)
SUSE Linux Enterprise Server 11 (SLES11) (32-bit and 64-bit)
SUSE Linux Enterprise Server 10 (SLES10) (32-bit and 64-bit)
Red Hat Enterprise Linux 5 (RHEL5) (32-bit and 64-bit)
Red Hat Enterprise Linux 6 (RHEL6) (32-bit and 64-bit)
OS/2 Warp 4.5  
Solaris 11.2 Banner RHS