Siebel CRM Integration Pack for Oracle Communications Billing and Revenue Management: Order to Bill
Process supported: Communications Order to Bill

Oracle Communications Order to Bill process integration pack delivers pre-built integration between Oracle's Siebel CRM and Oracle Communications Billing and Revenue Management, enabling automation of the order management process and tighter synchronization of customer, product and pricing data across these applications. This empowers your customer service representatives to handle orders with greater speed and accuracy, improving productivity at the order handling stage and throughout the subsequent steps in the fulfillment and billing cycle.

• Download Application
  • The Oracle Communications Order to Bill process integration pack is available for download from the Oracle E-Delivery website
  • Select Product Pack “Oracle Application Integration Architecture”
    • Select your Fusion Middleware platform.
    • All available PIPs will be listed
• Documentation:
• The latest documentation for the Oracle Communications Order to Bill process integration pack is available here
• Certified Platforms:
  • The Oracle Communications Order to Bill process integration pack is certified to work with the following applications:
    • Siebel 7.8.2.6 SIA (AIA for Communications 2.0) or 8.0.0.2 SIA (AIA for Communications 2.0.1)
      • Hardware – Any hardware certified for use with Siebel
      • OS – Microsoft Windows
    • Oracle Billing and Revenue Management 7.3.1
      • Hardware – Any hardware certified for use with Oracle Billing and Revenue Management 7.3.1
      • OS - All supported platforms for Oracle Billing and Revenue Management 7.3.1
    • Oracle Fusion Middleware 10.1.3.3
      • Linux x86
  • To find latest certified platforms follow the steps below:
    • Login into Oracle MetaLink.
    • Click on the 'Certify' tab.
    • Click on 'View Certifications by Product'.
    • Select 'Application Integration Architecture' from the list and click 'Submit'.
    • Select product name from the list and click 'Submit'.
    • Select platform and click 'Submit'.
    • Click 'Submit' on the 'Additional Search Criteria' page.
    • The resulting page will show the Certification Matrix for the product. Click on links for additional information.
• Current Patches:
  • Any patches released for the Oracle Communications Order to Bill process integration pack are available on MetaLink
    • Select Simple Search
    • Search by Product or Family “Oracle Application Integration Architecture Family”
    • Select your Release, Patch Type (any), and Platform (used for Fusion Middleware)

      Return to the Application Integration Architecture main page