Oracle Beehive provides wireless
access to your e-mail, calendar, tasks, and contacts (depending on your mobile device).
If your device is supported, you can use this information to configure, synchronize,
and customize your mobile device for Oracle Beehive.
Note: For more information on how to use Beehive Mobile Client on your Pocket PC or Smartphone, refer to Using Beehive Mobile Client Help.
Configuring your Mobile Device for Beehive
To start using Beehive on your mobile device:
Verify that your mobile device is supported by Oracle Beehive as per the list below.
Note:
Some supported devices are not pictured. Refer to Additional Supported [manufacturer] Devices for a list of the manufacturer's
other mobile devices supported by Oracle Beehive.
If your device is not listed, then it is not supported and therefore may not be usable with Oracle Beehive.
Ensure that you are subscribed to data services with your wireless service provider.
When you register a Sony Ericsson Symbian UIQ device, Oracle Beehive will ask you if you want to receive SMS messages to automatically
configure your device to synchronize data and send and receive e-mail. For more information, see Register Your Mobile Device.
Note:
If you choose to auto-configure your device, you will still need to manually enter your user password. (See step 5 in Set up Data Synchronization and step 7 of Set up E-mail.) Optionally, if your IMAP and SMTP servers are only available over SSL you must manually configure the Secure IMAP ports.
(See step 14 of Set up E-mail.)
Manually Configure your Device
If you do not want Oracle Beehive to automatically configure your mobile device, continue with the following steps to Set up Data Synchronization and Set up E-mail.
Set up Data Synchronization
To set up your mobile device to synchronize your Oracle Beehive data:
On your device, select Menu, then Tools.
Select Remote Sync, then More.
Select Edit Profile.
If the location of your Oracle Beehive data is not already provided, enter the location in the Server Address field using the following structure:
For example, if your server name is barton.oracle.com and your port number is 7777, you enter http://barton.oracle.com:7777/mobilesync/server in the field.
Enter your Oracle Beehive user name and password.
Select Done.
Select the item types you want to synchronize using the appropriate check boxes.
Note:
Oracle Beehive only supports the synchronization of calendar, tasks, e-mail, address books, and notes.
For each item type you have chosen, enter the following values in the appropriate Server database field:
Calendar or Tasks: ./calendar
Address Book: ./contacts
Notes: ./notes
To synchronize your data, select Sync.
Set up E-mail
You can configure your mobile device to send and receive e-mail using IMAP and SMTP servers.
To configure your device to send and receive e-mail:
Select Menu, then Messaging.
From the pull-down menu, select Messaging, then Settings, then Email Accounts.
If you have not yet created any accounts, select New.
Enter an account name, your display name, and your full e-mail address.
Select IMAP as your connection type.
Select the Inbox tab.
Enter your IMAP server address, user name, and password. If you do not know any of these values, please contact your system
administrator.
Clear the Limit the number of emails option.
In the Use Download Restrictions section, select Emails smaller than and enter 3 KB in the field.
Make sure the Receive Using Group option is set to the correct group. Contact your system administrator for more information.
Select the Outbox tab.
Enter your outgoing server address, user name, and password.
Make sure the Send Using Group option is set to the correct group. This group may vary depending on your Internet service provider. Contact your system
administrator for more information.
If you are using a secure server, you must enter secure settings and port information:
Select Messaging, then Email, then Settings.
Select Account Settings.
Select your Oracle Beehive account.
Select More, then Edit Account.
Scroll down and select Encryption.
To configure your incoming mail server, select Incoming Server and SSL, then enter your secure port number. To configure your outgoing mail server, select Outgoing Server and SSL, then enter your secure port number.
Click Save.
Click Done to exit the Settings screen.
To send and receive e-mail:
Select your new account.
From the pull-down menu that corresponds to your new account, select Get & Send.
Note:
If you are unable to send or receive e-mail, your Internet group settings may not be properly configured. Contact your system
administrator for more information.
Sony Ericsson Java Platform
Configure your Device
You can choose how you want to configure your device to synchronize your data and send and receive e-mail through your Oracle
Beehive account.
When you register a Sony Ericsson Java Platform device, Oracle Beehive will ask you if you want to receive SMS messages to
automatically configure your device to synchronize data and send and receive e-mail. For more information, see Register Your Mobile Device.
Note:
If you choose to auto-configure your device, you will still need to manually enter your user password. (See step 5 in Set up Data Synchronization and step 7 in Set up E-mail.) Optionally, if your IMAP and SMTP servers are only available over SSL you must manually configure the Secure IMAP ports.
(See step 10 in Set up E-mail.)
Manually Configure your Device
If you do not want Oracle Beehive to automatically configure your mobile device, continue with the following steps to Set up Data Synchronization and Set up E-mail.
Set up Data Synchronization
To set up synchronization for your Oracle Beehive data:
Select Menu, then Organizer, then Synchronization.
Select New Account, then Add.
Enter a profile name in the Name field.
If the location of your Oracle Beehive data is not already provided, enter the location in the Server Address field using the following structure:
For example, if your server name is barton.oracle.com and your port number is 7777, you enter http://barton.oracle.com:7777/mobilesync/server in the field.
Enter your Oracle Beehive user name and password.
Set the connection to your GPRS account. If your GPRS account is not listed, consult the documentation included with your
device for instructions on how to add it.
In the App Settings screen, select the item types you want to synchronize.
For each item type you have chosen, enter the following values in the appropriate field:
Calendar: ./calendar/events
Tasks: ./calendar/tasks
Contacts: ./contacts
Notes: ./notes
Save your changes.
Select Menu, then Organizer.
Select Synchronization.
Highlight the newly created profile and select Start to synchronize your data.
Set up E-mail
You can configure your mobile device to send and receive e-mail using IMAP and SMTP servers.
To configure your mobile device to use Oracle Beehive e-mail:
Select Menu, then Messaging, then Email.
Select Settings, then New Account.
Select Connection using and choose the service provider you are using to connect to the internet.
Select Connection Type, then IMAP4.
Select Incoming server, enter your server address, and select OK.
Select Username, then enter your Oracle Beehive user name, and select OK. Typically, your user name is your work e-mail address. If you do not know your user name, please contact your system administrator.
Select Password, enter your Oracle Beehive password, and select OK.
Select Outgoing server, enter your server address, and select OK.
Select Advanced Settings, then Encryption.
Select Incoming Server, then select your encryption type.
Select Outgoing Server, then select your encryption type.
Select Back.
Select Outgoing Username, enter your SMTP user name, and select OK.
Select Outgoing Password, enter your SMTP password, and select OK.
Select Incoming port, enter your IMAP port number, and select OK.
Select Outgoing port, enter your SMTP port number, and select OK.
Select Back twice.
Select the account you have just created.
Select Inbox.
Select Send & Receive.
Nokia Series 40
Configure your Device
You can choose how you want to configure your device to synchronize your data and send and receive e-mail through your Oracle
Beehive account.
When you register a Nokia Series 40 device, Oracle Beehive will ask you if you want to receive SMS messages to automatically
configure your device to synchronize data and send and receive e-mail. For more information, see Register Your Mobile Device.
Note:
If you choose to auto-configure your device, you will still need to manually enter your user password. (See step 5 in Set up Data Synchronization and steps 13 and 15 in Set up E-mail.) Optionally, if your IMAP and SMTP servers are only available over SSL you must manually configure the Secure IMAP ports.
(See step 14 in Set up E-mail.)
Manually Configure your Device
If you do not want Oracle Beehive to automatically configure your mobile device, continue with the following steps to Set up Data Synchronization and Set up E-mail.
Set up Data Synchronization
To set up synchronization for your Oracle Beehive data:
Select Menu, then Settings, then Configuration.
Select Personal Configuration Settings, then Add, then Synchronization.
Enter a name for your account.
If the location of your Oracle Beehive data is not already provided, enter the location in the Server Address field using the following structure:
For example, if your server name is barton.oracle.com and your port number is 7777, you enter http://barton.oracle.com:7777/mobilesync/server in the field.
Enter your Oracle Beehive user name and password.
For each item type you want to synchronize, enter the following values in the appropriate field:
Calendar: ./calendar
Contacts: ./contacts
Notes: ./notes
Select Menu, then Settings.
Select the following option based on your device:
Series 40 3rd Edition device: Select Connectivity, then Data Transfer.
Series 40 5th Edition device: Select Sync and backup.
Select Server Synchronization, then Option.
Select Edit, then Synchronization Settings.
Select Personal Configuration.
Change your account to the account you have just created.
Return to the Synchronization screen and select Server Synchronization to synchronize your data.
Set up E-mail
You can configure your mobile device to send and receive e-mail using IMAP.
To configure your mobile device to use Oracle Beehive e-mail:
Select Menu, then Messaging.
Select Options, then New mailbox.
From the Mailbox type screen, select IMAP4 and select Next.
Enter your user name and select Next. Typically, your user name is your work e-mail address. If you do not know your user name, please contact your system administrator.
Enter your incoming mail server and select Next.
Enter your outgoing mail server and select Next.
From the Access Point in use screen, select an option:
Always ask: If an access point is in use, you are always asked whether you want to create a new access point.
Create new: If an access point is in use, a new access point is automatically created.
Select Next.
Enter a name for your mailbox and select OK.
Navigate back to your device's main screen and select Menu.
Select E-mail Settings, then Connection Settings.
Select Incoming Mail.
Enter your Oracle Beehive user name and password and scroll down.
Select SSL/TLS and set Port to Default.
Navigate to the Outgoing E-mail Settings menu and enter your e-mail address, user name, and password.
Select StartTLS and set Port to Default.
Return to the Oracle Beehive main menu and select Retrieval Settings.
Select All.
Return to the Messaging menu and open the Oracle Beehive account you have just created. You will be prompted to connect to your mailbox. Select Yes.
Nokia Series 60
Configure your Device
You can choose how you want to configure your device to synchronize your data and send and receive e-mail through your Oracle
Beehive account.
When you register a Nokia Series 60 device, Oracle Beehive will ask you if you want to receive SMS messages to automatically
configure your device to synchronize data and send and receive e-mail. For more information, see Register Your Mobile Device.
Note:
If you choose to auto-configure your device, you will still need to manually enter your user password. (See step 12 in Set up Data Synchronization and steps 13 and 15 in Set-up E-mail.) Optionally, if your IMAP and SMTP servers are only available over SSL you must manually configure the Secure IMAP ports.
(See step 14 in Set-up E-mail.)
Manually Configure your Device
If you do not want Oracle Beehive to automatically configure your mobile device, continue with the following steps to Set up Data Synchronization and Set-up E-mail.
Set up Data Synchronization
To set up synchronization for your Oracle Beehive data:
Select Menu, then Connectivity.
Select Sync.
Select New Sync Profile.
Enter a profile name and select Next.
Select 1.2 from the Server Version list and select Next.
Choose which item types you want to synchronize by selecting the appropriate check boxes. Select Next.
If you have chosen to synchronize your contacts, enter ./contacts and select Next.
If you have chosen to synchronize your calendar, enter ./calendar and select Next.
If you have chosen to synchronize your notes, enter ./notes and select Next.
If the location of your Oracle Beehive data is not already provided, enter the location in the Host Address field using the following structure:
For example, if your server name is barton.oracle.com and your port number is 7777, you enter http://barton.oracle.com:7777/mobilesync/server in the field.
Select Next.
Enter your Oracle Beehive user name and password.
Select Yes to save your profile.
From the Sync screen, select your Oracle Beehive profile.
Select Options.
Select Synchronize.
Set-up E-mail
You can configure your mobile device to send and receive e-mail using IMAP.
To configure your mobile device to use Oracle Beehive e-mail:
Select Menu, then Messaging.
Select Options, then New mailbox.
From the Mailbox type screen, select IMAP4 and select Next.
Enter your user name and select Next. Typically, your user name is your work e-mail address. If you do not know your user name, please contact your system administrator.
Enter your incoming mail server and select Next.
Enter your outgoing mail server and select Next.
From the Access Point in use screen, select an option:
Always ask: If an access point is in use, you are always asked whether you want to create a new access point.
Create new: If an access point is in use, a new access point is automatically created.
Select Next.
Enter a name for your mailbox and select OK.
Navigate back to your device's main screen and select Menu.
Select E-mail Settings, then Connection Settings.
Select Incoming Mail.
Enter your Oracle Beehive user name and password and scroll down.
Select SSL/TLS and set Port to Default.
Navigate to the Outgoing E-mail Settings menu and enter your e-mail address, user name, and password.
Select StartTLS and set Port to Default.
Return to the Oracle Beehive main menu and select Retrieval Settings.
Select All.
Return to the Messaging menu and open the Oracle Beehive account you have just created. You will be prompted to connect to your mailbox. Select Yes.
Apple iPhone
This section contains the following procedures for configuring your Apple iPhone for use with Oracle Beehive:
Choose from the following options (depending on your preferences and current setup) to synchronize your calendar, tasks, and
contacts to your iPhone:
iTunes for Microsoft Outlook users with Oracle Beehive Extensions for Outlook
Synthesis SyncML an Oracle Beehive-supported Over-the-Air (OTA) solution
NotifyLink for organizations with the NotifyLink deployment
Note:
If you select either iTunes or Synthesis SyncML, you also have the option of accessing your e-mail from your iPhone using
its built-in in IMAP client. (See Set up E-mail.) If you use NotifyLink, no additional steps are needed to receive your email.
iTunes
If you already use Microsoft Outlook, and have Oracle's Beehive Extensions for Outlook installed, you can synchronize your
iPhone calendar, tasks, and contacts with your Outlook folders using iTunes.
As an Over-the-Air (OTA) configuration option, Oracle Beehive supports Synthesis SyncML, a third-party client available at
http://www.synthesis.ch/
On the Synthesis AG Web site, select Products and follow the links to download Synthesis SyncML for iPhone. (You will be directed to Synthesis AG available through iTunes
from the Apple Store Website. See also iTunes.)
NotifyLink
If your organization is set up to use NotifyLink, you can install it on your iPhone to get real-time updates to all your data
using the iPhone's built in Active Sync client.
This procedure configures your iPhone to receive your Oracle Beehive e-mail.
To configure your Apple iPhone to send and receive e-mail using Oracle Beehive:
Tap Settings.
Tap Mail.
Tap Add Account.
Tap Other.
Enter your name, e-mail address, and a description of the Oracle Beehive e-mail account.
Enter your incoming mail server, user name, and password. Typically, your user name is your work e-mail address. If you do
not know your incoming mail server, user name, or password, please contact your system administrator.
Enter your outgoing mail server, user name, and password.
Tap Save.
To review your e-mail settings:
Tap Settings.
Tap the description of your Oracle Beehive e-mail account.
Tap Advanced.
Set Up Calendar
This procedure configures the CalDAV-based Calendar application on your iPhone for use with Oracle Beehive.
Note:
You can also use this procedure to configure your iPod touch to manage your Oracle Beehive calendar data.
To configure your Apple iPhone to manage your Oracle Beehive calendar data:
Verify that your iPhone is running the 3.0 Software Update.
<host> and <port> are the host and port number of your Oracle Beehive server, and <your_email_address> is your e-mail address. If you do not know your Oracle Beehive server host and port number, contact your system administrator.
Enter your user name and password, and a brief description for this calendar account.
Tap Next (in the upper-right corner) to verify the account.
After completing these steps, you will see your Oracle Beehive personal calendar in the Calendar application.
Palm OS
This section contains the following procedures for configuring your Palm OS mobile device for use with Oracle Beehive:
To configure your mobile device for Oracle Beehive:
Register your mobile device. Upon registration, Oracle Beehive will send an SMS message to your mobile device. For more information,
see Register Your Mobile Device.
Log in to Oracle Beehive using the link provided in the SMS message. You will see a list of available applications to install.
Note:
If your device fails to receive the SMS message, you will need to manually access the mobile device log-in page from your
mobile browser using the same URL you used to register. For more information, see Register Your Mobile Device.
If you do not have Palm Application Installer installed on your mobile device, download and install it:
Select Readme.
Select the Palm Application Installer link.
Note:
In order for Palm Application Installer to appear in the list, your organization must have made it available to Oracle Beehive
users. If the application does not appear on the list, please contact your system administrator.
Select a location for your download and select Yes.
Once the download has completed, select Save and Open.
Select Yes.
Note:
Your Palm Web browser may start automatically once you have installed Palm Application Installer. If your Web browser generates
a 404 error, ignore it and proceed with your Oracle Beehive configuration.
Go back to the list of available applications to install and select Synthesis SyncML Client PRO, and ChatterMail.
Note:
Synthesis SyncML and ChatterEmail are third-party applications. In order for Synthesis SyncML and ChatterEmail to appear in
the list, your organization must have purchased the applications and made them available to Oracle Beehive users. Please contact
your system administrator for more information.
Select a location for your download and select Yes.
Once the download has completed, select Save and Open.
Set up Data Synchronization
To synchronize your data:
Select Run to start the Synthesis SyncML client.
Select Menu.
Select Profile Settings.
In the SyncML Server URL field, enter the location of your Oracle Beehive data using the following structure:
For example, if your server name is barton.oracle.com and your port number is 7777, you enter http://barton.oracle.com:7777/mobilesync/server in the field.
Enter your Oracle Beehive user name and password.
Under the Synchronize databases heading, select the item types you want to synchronize.
Select OK to save your settings.
To synchronize your data, select the arrowed circle.
Set up E-mail
You can configure your Palm device to send and receive e-mail using ChatterEmail.
To configure your Palm device to read e-mail:
Access the location where you downloaded the ChatterEmail application when you configured your device, and select ChatterEmail.
Click Run to start ChatterEmail.
Enter your Oracle Beehive display name, e-mail address, and password. If you do not know any of these values, please contact
your system administrator.
Select OK.
Select the top left-hand corner of your screen.
Select Edit Mailbox.
In the IMAP Server field, enter your incoming mail server address and port number using the following structure: <Server-Name>:<Port-Number>
Example:
For example, if your server name is barton.oracle.com and your port number is 993, you enter barton.oracle.com:993 in the field.
Select the SMTP tab.
In the Login Name field, enter your Oracle Beehive user name. Typically, this is your full work e-mail address.
Optionally, enter your SMTP (outgoing) mail server in the Server field if it is different from your IMAP (incoming) mail server. Please contact your system administrator for more information.
Depending on your organization's configuration, you may have to select different authentication protocols for your SMTP settings
and enter your user ID. Please contact your system administrator for more information.
Click OK. ChatterEmail will connect to the Oracle Beehive server and download your e-mail messages.
Windows Mobile Professional (Pocket PC) and Standard (Smartphone)
Windows Mobile Pocket PC and Smartphone devices use Microsoft Windows Mobile (Professional and Standard) software that provides
mobile management of, and access to your e-mail, calendar, tasks, and contacts.
For more information on how to use Beehive Mobile Client on your Pocket PC or Smartphone, refer to Using Beehive Mobile Client Help.
Disable HTC TouchFlo Plug-in on your Pocket PC (HTC Fuze/Touch Only)
Before installing and configuring an HTC Fuze or HTC Touch device, users must disable the HTC TouchFlo plug-in to allow access
to the system tray. This will also allow users to view and locate the Oracle Beehive Mobile Client's system tray icon.
To disable the HTC TouchFlo plug-in:
Go to Start, then Settings, and select Today.
In the Items tab, scroll down the list of Today screen items, and clear the option TouchFlo 3D.
Press OK, then return to the main screen.
Configure your Device
Choose from the following options how you want to configure your Windows mobile device to synchronize your data and send and
receive e-mail through your Oracle Beehive account:
This section describes how to configure your mobile device to connect to Oracle Beehive through Over-the-Air (OTA) provisioning
using the Short Message Service (SMS) protocol. For information on SMS, see Enabling SMS Notifications.
To configure your mobile device for OTA provisioning using SMS:
Register your mobile device. Upon registration, Oracle Beehive will send an SMS message to your mobile device. For more information,
see Register Your Mobile Device.
On your mobile device, select the link provided in the SMS message to launch Pocket Internet Explorer. A web page is displayed
with Oracle Mobile Management Console available for download.
Select Oracle Mobile Management Console to start the download.
Once Oracle Mobile Management Console has finished downloading, please review your user information:
Enter your user name. Unless your system administrator has said otherwise, your user name is your full e-mail address.
Enter a valid password.
The Oracle Beehive URL should already appear in the appropriate field. If it is not present, enter the URL provided by your
system administrator. Typically, the URL will follow this structure:
http://<Your-Server-Name>:<Port-Number>/mobiledm/ or https://<Your-Server-Name>:<Port-Number>/mobiledm/
Select OK.
Choose applications to install from the list and select OK.
Select Yes to any prompts you receive during installation.
Note:
If you have a storage card, choose whether to install Oracle Beehive on the storage card or on your mobile device, and select
Install.
Over-the-Air Configuration Without SMS
This section describes how to configure your mobile device to connect to Oracle Beehive through Over-the-Air (OTA) provisioning
without using Short Message Service (SMS) protocol. For information on SMS, see Enabling SMS Notifications.
To configure your mobile device for OTA provisioning without using SMS:
On your mobile device, launch Pocket Internet Explorer.
Enter the Oracle Beehive URL that your system administrator has provided. Normally the URL should be either http://<Your-Server-Name>:<Port-Number>/mobiledm/ or https://<Your-Server-Name>:<Port-Number>/mobiledm/.
Access the Oracle Beehive User Preferences page through a supported Web browser. Typically, the URL will follow this structure:
http://<Your-Server-Name>/uss/ or https://<Your-Server-Name>/uss/
Enter your user name and password, and log in.
Click Mobile Devices.
Select Oracle Mobile Management Console for Windows Mobile 5 & 6 to start the download.
Once you have finished downloading the application, double-click the Beehive executable to start installation.
Make sure that your mobile device is connected to your computer (cradled, connected via USB cable, or connected wirelessly
via Bluetooth).
Make sure that ActiveSync is running, then select Next.
Enter your user name. Typically, this is your work e-mail address. If you do not know your user name, please contact your
system administrator.
The Oracle Beehive URL should already appear in the appropriate field. If it is not present, enter the URL provided by your
system administrator.
Select Next. ActiveSync will copy the needed files to your mobile device.
Review the user name and URL you entered before proceeding.
Enter your password and select OK.
Select applications to install from the list and select OK.
If you have a storage card, choose whether to install Oracle Beehive on the storage card or on your mobile device, and select
Install.
Select Done or OK (depending on your device) to complete installation of Oracle Beehive.
Synchronize your Data using Beehive Mobile Client
Following installation, Oracle Beehive Mobile Client should start automatically and display the current working mode for Oracle
Beehive. If the default working mode is Offline, select Menu, then Synchronize, then Done.
Once Oracle Beehive Mobile Client starts, it will synchronize all Oracle Beehive data (e-mail, calendar, contacts, etc.) for
the first time. When you start the Pocket Outlook Messaging application, you will see a new account called Beehive that contains
all your data.
Note:
For more information on how to use the Beehive Mobile Client on your Windows Pocket PC or Windows Smartphone, refer to Using Beehive Mobile Client Help.
Customize your Synchronization
You can customize different aspects of your Oracle Beehive user experience such as:
When you synchronize your mobile device, events and tasks outside the server-defined, device-specific date range are not sent
to the device by default. You can override this behavior by modifying your device settings.
To modify the default date range for your mobile device:
Append /dr(-<Days-Past>,<Days-Future>) to the Calendar URI on your mobile device, where <Days-Past> is the number of days in the past, and <Days-Future> is the number of days in the future.
Examples:
./Calendar?/dr(-7,14): Synchronizes events and tasks seven days in the past to 14 days in the future.
./Calendar/Events?/dr(-30,60): Synchronizes events 30 days in the past to 60 days in the future.
./Calendar/Tasks?/dr(0,7): Synchronizes tasks from today to seven days in the future.
Deleting Items Outside the Date Range
Whenever you synchronize your mobile device, any events or tasks outside the specified date range of your device are archived
on the server and deleted from the device by default. You can override this behavior by modifying your device settings.
To control whether or not items outside your specified date range are deleted from your mobile device during synchronization:
Append /deloutofrange(<X>) to the Calendar URI on your device. Entering FALSE for <X> retains items outside your date range on your mobile device. Entering TRUE for <X> deletes items outside your date range from your mobile device. You can have different settings for events and tasks.
Examples:
./Calendar/Tasks?/dr(-30,60)/deloutofrange(false): Synchronizes tasks 30 days in the past to 60 days in the future, but retains tasks outside this date range on your device.
./Calendar/Events?/dr(-30,60)/deloutofrange(true): Synchronizes events 30 days in the past to 60 days in the future, and deletes events outside this date range from your device.
Transferring Declined Events to Your Mobile Device
By default, Oracle Beehive does not transfer declined events to your mobile device during synchronization. However, you may
want to view declined events on your device in case you decide to attend an event that you have previously declined.
To transfer declined events to your mobile device:
Append /refusedentries(<X>) to the Calendar URI on your device. Entering TRUE for <X> synchronizes all events, including declined events, on your mobile device. Entering FALSE for <X> synchronizes only accepted events and unconfirmed events on your mobile device.
Examples:
./Calendar?/refusedentries(true): Synchronizes all events (including declined events) and tasks.
./Calendar?/dr(-7,14)/refusedentries(true): Synchronizes all events (including declined events) and tasks seven days in the past and 14 days in the future.
./Calendar/Events?/refusedentries(false): Synchronizes only accepted events and unconfirmed events.
Synchronizing only Specific Categories of Contacts on Your Mobile Device
When you use Contacts synchronization, by default all contacts are synchronized. However, sometimes you may want to synchronize
only contacts in a specific category. Most mobile devices can set a Category for each of the contacts, thus grouping certain
contacts together.
Oracle Beehive Server also supports modifying your contacts on the Server to be attached to a specific category (or in no
specific category). You can specify only certain categories to be synchronized, which can be done for performance or for clarity.
Note:
This feature works for all available synchronization types (but applies to the Contacts data store only). The default synchronization
category is all contacts including those without a category.
To create a category to be synchronized on your mobile device:
Create a new category (for example, private) containing only the contacts you want to synchronize on your mobile device.
Configure your device to synchronize only private contacts. (Refer to the configuration and synchronization steps on this
page appropriate for your device.)
Change the contacts datastore URI from contacts to the format:
contacts?/category(categoryname)
where categoryname would be private in this example.
To change the category name to be synchronized for your mobile device:
Append:
/category(private)
to the Contacts URI on your device, where private is the name of category.
Optionally, you can specify more than one category, separated with commas.
Examples:
./Contacts?/category(Business): Synchronizes only contacts have the Business category specified.
./Contacts?/category(Work, Home): Synchronizes only contacts which have either Home or Work categories specified.
Read Additional Information for All Devices
Instant Messaging on your Mobile Device
IM+ All-in-One Mobile Messenger, a third-party client provided by SHAPE Services, enables you to communicate through instant
message with other Oracle Beehive users using the XMPP (Jabber) protocol. For more information, visit the SHAPE Services web
site at http://www.shapeservices.com/en/index.php.
Register Your Mobile Device
To register your mobile device:
From your desktop, access the Oracle Beehive User Preferences page through a supported Web browser. Typically, the URL will
follow this structure:
http://<Your-Server-Name>:<Port-Number>/uss/ or https://<Your-Server-Name>:<Port-Number>/uss/
Enter your user name and password, and sign in.
Click Mobile Devices.
Enter the phone number of your mobile device, including the country code, and click Add. Oracle Beehive will send a Short Message Service (SMS) message to your mobile device. Click the URL provided within the
SMS message to complete the registration.
Note:
If your device fails to receive the SMS message, you will need to manually access the mobile device User Preferences page
from your mobile browser using: http://<Your-Server-Name>:<Port-Number>/mobiledm/ or https://<Your-Server-Name>:<Port-Number>/mobiledm/.
Enabling SMS Notifications
Short Message Service (SMS) is a communications protocol allowing the interchange of short text messages between mobile telephone
devices.
To enable SMS notifications for your mobile device:
From your desktop, access the Oracle Beehive User Preferences page. Typically, the URL will follow this structure:
http://<Your-Server-Name>:<Port-Number>/uss/ or https://<Your-Server-Name>:<Port-Number>/uss/
Enter your user name and password, and sign in.
Click Mobile Devices.
Before you can receive SMS notifications, you must register your mobile device. To add your mobile device to the My Devices list, enter the phone number of your mobile device, including the country code, and click Add. Alternatively, if your mobile device is already on the My Devices list, select Edit from the Actions column.
Select the Enable SMS notifications on this device check box to send yourself SMS reminders for meetings you are planning to attend.
Note:
By default, Oracle Beehive only sends reminders as SMS messages when you enable this option. Non-reminder notifications are
sent to your inbox. To have non-reminder notifications sent as SMS, use the options on the Oracle Beehive User Preferences
page. To access Beehive User Preferences, refer to Beehive Central Help.
If your device can receive Smart Messages, select the This device supports Smart Messages check box. Smart Messaging is a method of splitting a message into multiple SMS parts (depending on length) so that it can
then be recombined and received on a mobile device as one message. Selecting this option on a Smart Message-enabled device
prevents receiving multiple messages from a single notification.
Note:
If you receive blank messages after selecting the Smart Messages option, then your device does not support smart messaging,
and the option should be turned off.
Optionally, edit the name of your mobile device.
Select Save.
Troubleshooting and Limitations
This section contains the following troubleshooting topics and limitations related to specific mobile devices, features, and
functionality:
Why doesn't my Sony Ericsson Java Platform device adjust my calendar for Daylight Savings time?
Sony Ericsson Java Platform devices do not correctly adjust for Daylight Savings time changes and changes between time zones.
As a result, time-based data, such as meeting times, may differ by one hour after you change your clock to or from Daylight
Savings time, or after you travel to a new time zone. To avoid this limitation, you should delete all calendar entries prior
to a time change and fully refresh your device after the change, as described by the following procedure.
Note:
The steps described in the following procedure may differ slightly depending on the model name and number of your Sony Ericsson
device.
To ensure that your Sony Ericsson device displays the correct time and time-based data, complete the following steps:
Prior to a Daylight Savings time change or traveling to a new time zone, synchronize your mobile device.
From the Organizer menu on your device, select Calendar, then Advanced, and then Delete All.
Select Yes to confirm. This will delete all calendar data from your device and force a full synchronization the next time you synchronize.
After the Daylight Savings clock change occurs, or after you enter a new time zone, check that the time on the device is correct.
If it is not, set the correct time.
Synchronize your device.
If you are traveling, repeat this procedure prior to returning to your original time zone or before you leave for another
time zone.
Why doesn't my Sony Ericsson W580i (JP7) device show alphabetic characters in phone numbers?
The Sony Ericsson W580i (JP7) mobile device does not support alphabetic characters in phone numbers. For example, the phone
number 1800SAFEWAY is not supported. This is a known device limitation.
This limitation is relevant to Oracle Beehive in cases where users enter alphabetic characters in phone numbers through their
desktop clients, such as for contacts in Oracle Beehive Extensions for Outlook, and subsequently synchronize their Sony Ericsson
W580i (JP7) devices. In these cases, any alphabetic characters in phone numbers will not synchronize to the mobile devices
and only numeric characters will appear. For example, if a user enters 1800SAFEWAY in an Oracle Beehive client and synchronizes
to the Sony Ericsson W580i (JP7) device, only 1800 will appear on the device.
I'm using another SSL Port setting. Why won't Oracle Beehive provision my Sony Ericsson [or Nokia] device?
Oracle Beehive cannot provision Nokia and Sony Ericsson devices if the SSL ports for the IMAP (port 993) and SMTP (port 465)
services are non-standard, that is, if the SSL ports for these services are different than the expected default settings.
To resolve this issue on Nokia devices, complete the following steps:
Configure the device's IMAP setting by navigating through the following menu options: Mailbox>Options>E-mail settings>Connection Settings>Incoming E-mail>Security (Ports).
In the Security (Ports) screen, select SSL/TLS and enter the number of the non-standard port for your deployment.
Configure the device's SMTP setting by navigating through the following menu options: Mailbox>Options>E-mail settings>Connection Settings>Outgoing E-mail>Security (Ports).
In the Security (Ports) screen, select SSL/TLS and enter the number of the non-standard port for your deployment.
To resolve this issue on Sony Ericsson devices, complete the following steps:
Configure the device's IMAP setting by navigating through the following menu options: Messaging>Email>Settings>Account Settings>Beehive>More>Edit Account.
In the Edit Account screen, scroll down to Encryption and select Incoming Server. In the Incoming Server screen, select SSL and enter the number of the non-standard port for your deployment.
Configure the device's SMTP setting by navigating through the following menu options: Messaging>Email>Settings>Account Settings>Beehive>More>Edit Account.
In the Edit Account screen, scroll down to Encryption and select Outgoing Server. In the Outgoing Server screen, select SSL and enter the number of the non-standard port for your deployment.
Known Issues
This section contains the following known issues related to specific mobile devices, synchronization services, features, and
functionality:
Duplicate Contacts May Result from Synchronizing Address Book on Palm OS Device After Full Restore
Bugs 8343563 and 8343547. When Palm OS device users perform a restore from their Palm desktop then perform a slow synchronization
to the Beehive Server, some duplicate contacts (only those without a last name) may appear.
This occurs from the restore process appending the label unnamed in place of a last name in entries on the Beehive server
that are blank. Thus, the matching algorithm fails, resulting in duplicate entries. Normally, no synchronization issues should
occur between the Beehive server and performing restores from the Palm desktop. As a workaround, duplicates may need to be
removed using the duplicate entries removal feature on your Palm OS device.
Mobile Data Sync Service May Convert an All-Day Meeting to a Day Event in Sony Ericsson Devices
Bug 6414080. When synchronized with Sony Ericsson Symbian devices, the Mobile Data Sync Service may convert an All-Day meeting
that to a Day event. All-day meetings have a start time of 12:00 a.m. on one day and an end time of 12:00 a.m. on the following
day.
Mobile Data Sync Service May Incorrectly Synchronize Events to Sony Ericsson Devices
Bug 6413555. When an event has previously been synchronized with Oracle Beehive using the Mobile Data Sync Service, and is
subsequently modified on Oracle Beehive, if a slow synchronization is performed, the event will no longer appear on the Sony
Ericsson device.
Mobile Data Sync Service Does Not Synchronize Day Event Reminders to Oracle Beehive
Bug 6367501 and 6315167. The Mobile Data Sync Service does not synchronize reminders on Day events created on mobile devices.
If a reminder exists on a Day event created on the device, the reminder will be lost after synchronization.
Synchronization Limited to One-Way on Nokia 40 Series Mobile Devices
Bug 6912769. Currently, Nokia 40 Series phones deployed with Oracle Beehive only support one-way synchronization (from server
to device). Two-way synchronization cannot presently be supported as the Nokia OMA-DS client begins to falsely report modifications
after repeated use.
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