Oracle Beehive Zimbra Help - Beehive Supplement to Client Help
Oracle Beehive Zimbra Help - Beehive Supplement to Client Help
Product Version: 1.5
Updated on: August 11, 2009
Oracle Beehive Zimbra is a Web-based
e-mail application providing Oracle Beehive users with a Web-based alternative
to access, view, and manage e-mail, calendaring, and address books.
Note: This is a supplement for Beehive-specific information, which is not included in the online Help provided with the Zimbra
Web client. For a list of topics contained in the online Help that are not supported by Beehive, see Zimbra Online Help Limitations. For a list of Beehive-specific features in Zimbra, see What Features are included in Oracle Beehive Zimbra?
Oracle Beehive Zimbra a Web-based alternative to using a standard hosted time management system for managing your e-mail,
calendar, and day-to-day business activities. If you travel frequently, Oracle Beehive Zimbra offers easy access via your
Web browser (from your computer or mobile device), allowing you to retrieve and send mail on the go.
Using Oracle Beehive Zimbra, you can also manage your contacts, and schedule meetings by being able to access your address
book, calendar, workspaces, and track progress on tasks remotely.
What Features are included in Oracle Beehive Zimbra?
Oracle Beehive Zimbra includes the following features:
Mail management:
Compose, send, read, reply to, and forward e-mail messages
Search messages (or their attachments) containing specified text or characteristics
Tag mail using user-unique identifiers
Create folders and organize mail
Configure your account to receive mail from other accounts directly to your Zimbra mailbox
Address Book management:
Create multiple contacts, contact groups, and address books
Edit, move, print, tag, and delete contacts
Set contact viewing preferences
Share address books
Calendaring:
Set up multiple calendars
Create appointments, meetings, and events, and invite attendees
Delegate permission to others to view and manage your calendars
View meeting attendees' schedules
Task Management:
Create new task lists
Create, prioritize, edit, move, print, and delete tasks
Search tasks by subject or content
Update tasks and track progress
Workspaces Access:
Link to Oracle Beehive workspace shared e-mail folders, address books, calendars, and tasks
Invite team workspaces to meetings
Zimbra Online Help Topics Not Supported in Oracle Beehive
Some topics included with the Zimbra Web client's online Help are not supported by Oracle Beehive. For a detailed list, see
Zimbra Online Help Limitations.
What Web browsers and operating systems does Oracle Beehive Zimbra support?
Oracle Beehive Zimbra supports the following Web browsers in the Microsoft Windows (XP and Vista), and Mac OS X operating
systems:
Mozilla Firefox 2.0 and 3.0
Microsoft Internet Explorer 6.0 and 7.0
Safari 3
How do I know Zimbra will work with Oracle Beehive applications on my machine?
As a Web-based application, Oracle Beehive Zimbra can be accessed directly through your Internet browser (if you have an existing
Oracle Beehive mail profile). Typically, the URL for Oracle Beehive Zimbra will match the following structure:
http://<Your-Server-Name>:<Port-Number>/zimbra/
Note:
If you do not know your organization's URL for Oracle Beehive Zimbra, contact your system administrator.
You can also access Oracle Beehive Zimbra through the list of applications on Oracle Beehive Central. Users must provide credentials
for authentication.
Your company will have assigned each user specific credentials to use for Oracle Beehive Zimbra. Your username is typically
your e-mail address. Check with your Oracle Beehive system administrator for your assigned password.
How do I sign out?
Click Log Off on the far right of the Oracle Beehive Zimbra window of your Web browser. (Optionally, to close your Internet connection
and all other open sites, click your browser's File menu, and select Exit.)
Task Management
Oracle Beehive Zimbra leverages intuitive task management features that provide a quick and easy way to manage your day-to-day
activities. The Tasks feature allows you to create single tasks, or track and update progress on multiple tasks by creating
task lists. You can easily add, prioritize, edit, move, print, and delete tasks, and even search tasks.
Either click in the task entry box to begin entering new tasks, or choose to create a task list first. To create a task list
in which to group and add tasks, continue with next steps.
Tip:
You can also create a new task list later, when you move tasks from one task list folder to another. See How do I move a task?.
Click New, and select New Task List.
In the Create New Task List dialog, type a name for the task list.
Optionally, select a color. Your task list will appear in this color in the left Tasks pane.
To add tasks to your task list, click your new task list in the left pane, then click to begin typing tasks. When you press
Enter, your tasks appear below by subject, with a check box. To change the status, date, or percent complete, see How do I edit a task?.
How do I edit a task?
There are two ways to edit a task. You can either select Edit on the Tasks menu, or from the context menu.
To edit a task:
From the Tasks pane, select a task list containing the task you want to edit, then select the task.
On the Tasks menu, click Edit. (Optionally, right-click any field in the task, such as Status, and select Edit.)
Tip:
Double-clicking any task item also opens the Edit window.
In the Edit window, make your changes, then click Save.
How do I delete a task?
There are two ways to delete a task. You can select Delete on the Tasks menu, or from the context menu.
To delete a task:
From the Tasks pane, select a task list containing the task you want to delete, then select the task.
Tip:
Delete multiple tasks at once by selecting the check box next to the tasks you want to delete. To select all tasks in a task
list, click the check box in the Tasks menu bar.
On the Tasks menu, click Delete. (Optionally, right-click the task, and select Delete.)
At the prompt, click Yes to permanently delete the tasks.
How do I move a task?
There are two ways to move a task. You can either select Move on the Tasks menu, or from the context menu.
To move a task:
From the Tasks pane, select a task list containing the task you want to move, then select the task.
Tip:
Move multiple tasks (to the same folder) at once by selecting the check box next to the tasks you want to move. To select
all tasks in a task list, click the check box in the Tasks menu bar.
On the Tasks menu, click the Move (folder with arrow) icon. (Optionally, right-click the task, and select Move.)
In the Move Task dialog, select the task list destination folder. (Optionally, create a new task list to move your tasks into.)
Click OK.
How do I print a task?
There are two ways to print a task. You can either select Print on the Tasks menu, or from the context menu.
To move a task:
From the Tasks pane, select a task list containing the task you want to move, then select the task.
On the Tasks menu, click the Print (printer) icon. (Optionally, right-click the task, and select Print.)
In your system's Print window, select a printer, and click Print.
How do I tag (mark) a task for a specific purpose?
You can categorize tasks you create by tagging them. You can select from a list of default tags, or create your own.
To tag a task:
Right-click a task, select Tag Task, then:
Select a default such as Business, Favorite, or Personal. Your task appears with the selected tag in your task list.
Select New Tag to create your own category. Continue to step 2.
In the Create New Tag dialog, type a name for your new tag. (Optionally, select a color for this tag.)
Click OK.
Accessing Workspaces
Oracle Beehive Zimbra now provides remote access to your Beehive personal and team workspaces. An Oracle Beehive workspace
is a virtual location where Oracle Beehive users collaborate and create, view, manage, and search for the content related
to their collaborative efforts.
Can I create a workspace in Oracle Beehive Zimbra?
Workspaces are created and modified using the Oracle Beehive Workspaces Client, or you can manage workspace content and add
workspaces you are already a member of, using Oracle Beehive Extensions for Explorer.
How do I create a link to a team Workspace e-mail folder?
To create a link to a team Workspace e-mail folder:
Click the Mail tab.
In the Folders pane, right-click Folders, and select Link to Shared Folder.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created).
If the name or address is not recognized, an error will result: No such account exists.
In the Path box, type the name of the folder you want to link to, such as "Inbox" (though not case-sensitive).
As you type, the Name field under Properties of your new link is completed with the team name (or address) followed by its
folder name. Example: "XYZ team's Inbox."
Optionally, select a color for your workspace link.
Click OK. The folder for the workspace displays in the left folder list (in the selected color).
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an error results: No such account
exists.
How do I create a link to a team Workspace address book?
To create a link to a team Workspace address book:
Click the Address Book tab.
In the Address Books pane, right-click Address Books, and select Link to Shared Address Book.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created).
If the name or address is not recognized, an error will result: No such account exists.
In the Path box, type address book. The path must be address book (though not case-sensitive), or an error will result: No such folder exists.
As you type, the Name field under Properties of your new link is completed with the team name (or address) followed by address
book.
Optionally, select a color for your workspace link.
Click OK. The address book for the workspace displays in the left folder list (in the selected color).
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an error results: No such account
exists.
How do I create a link to a team Workspace calendar?
To create a link to a team Workspace:
Click the Calendar tab.
In the Calendars pane, right-click Calendars, and select Link to Shared Calendar.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created).
If the name or address is not recognized, an error will result: No such account exists.
In the Path box, type calendar. The path must be calendar (though not case-sensitive), or an error will result: No such folder exists.
As you type, the Name field under Properties of your new link is completed with the team name (or address) followed by calendar.
Optionally, select a color for your workspace link.
Click OK. The calendar for the workspace displays in the left folder list (in the selected color).
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an error results: No such account
exists.
How do I create a link to a team Workspace task list?
To create a link to a team Workspace task list:
Click the Tasks tab.
In the Tasks pane, right-click Tasks, and select Link to Shared Task List.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created).
If the name or address is not recognized, an error will result: No such account exists.
In the Path box, type tasks. The path must be tasks (though not case-sensitive), or an error will result: No such folder exists.
As you type, the Name field under Properties of your new link is completed with the team name (or address) followed by tasks.
Optionally, select a color for your workspace link.
Click OK. The task list for the workspace displays in the left folder list (in the selected color).
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an error results: No such account
exists.
Can I invite a Team Workspace to a meeting?
Yes. If you are a member of a team workspace, you can set up a meeting for everyone on the team by simply inviting the workspace.
This is a faster, simpler option rather than adding each team member as individual attendees.
To invite a team workspace to a meeting:
Click the Calendar tab.
(Optionally, if you have a shared link to the calendar of the team's workspace, select the team workspace calendar to use
as the calendar for the appointment.)
Create a new appointment, then in the Attendees box, enter the e-mail address of the team workspace.
Click Save. Your team workspace appointment now appears on your calendar.
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an error results: No such account
exists.
Oracle Beehive Zimbra Quick Tips
Following are a few additional features and tips that are not described in the Online Help included with the Zimbra Web client.
Can I use drag-and-drop functionality to attach files to e-mail?
Yes. You can download a zimlet (third-party plug-in application) that allows you to drag and drop files directly from your
computer (Windows PC or Mac) to a new e-mail message in Zimbra. You must be using the Mozilla Firefox browser to use this
zimlet and Firefox extension.
The following steps describe how to download the extension (for Firefox browsers only).
To download the Firefox Extension for drag-and-drop functionality:
Verify that you are using Mozilla Firefox as your Web browser.
Follow instructions on the Zimbra Gallery Web site to download the Firefox extension ZimbraDnD.xpi for this zimlet.
Note:
Contact your system administrator for help installing this zimlet and Firefox extension. Once installed, your system administrator
must enable the zimlet in your Zimbra account preferences.
After your system administrator has enabled the zimlet, the drag-and-drop zimlet will appear in your Zimbra Overview pane
under Zimlets.
With a new e-mail message (Compose) window open, select a file and drag and drop it into the open window.
How do I get my address book preferences to take effect?
Whenever you make changes to preferences in your Oracle Beehive Zimbra address book, save your changes, then log off, then
log on again.
It is necessary to log off and on again because the application may not reload your settings dynamically. Thus, your changes
will not take effect until after logging back on when all preferences are reloaded.
To ensure your address book preferences take effect:
On the upper right of your Oracle Beehive Zimbra Web page, click Log Off.
Log on, then open your address book. Your preferences should now reflect your changes.
Troubleshooting and Limitations
The section contains the following troubleshooting topics and limitations:
Why aren't my working hours that I changed in Beehive Central reflected in Zimbra?
Oracle Beehive Zimbra does not currently synchronize with working hours stored on the Beehive server. Therefore any changes
you make to your working hours preferences in Beehive Central will not be reflected in the Oracle Beehive Zimbra client.
I used another Beehive client to define document sharing. Why aren't they enabled in Oracle Beehive Zimbra?
If you have used various Oracle Beehive clients to defined document sharing, some documents or folders of the sharer's Personal
Workspace may be accessible, which were not explicitly shared. Oracle Beehive recommends using the Oracle Beehive Zimbra client
when sharing with other Oracle Beehive Zimbra users. You can also use the Access Control Center in Oracle Beehive Central
to define sharing permissions.
Note:
Revoking share privileges can have unexpected results if the target user is still signed in to Oracle Beehive Zimbra. In these
cases, new share properties will be updated the next time the target user signs in.
Why can't I open multiple tabs/windows of Zimbra in my browser?
The Zimbra Web client does not support multiple tabs or windows to appear in the same browser.
My address book displays the incorrect number of contacts on each page.
When setting preferences to display a certain number of contacts per page, search results may show a different page range.
For example, if the preference is set at 100 contacts per page, the first page of results may be 1-59, and the second page
may show 101-118. Additionally, contacts on subsequent pages may be duplicates to those shown on the first page.
Known Issues in Oracle Beehive Zimbra
This section contains the following known issues (grouped by related issues):
Zimbra Web Client User Interface Contains Known Issues Requiring Customizations for Oracle Beehive
Bug 7153295. This is a base bug created to track all related known issues requiring further improvements in the (non-Oracle)
code to further customize the Zimbra Web client user interface for integration with Oracle Beehive.
Zimbra Client Online Help Does Not Include Oracle Beehive-Specific Information
Bug 7677609. The Online Help documentation provided through the Zimbra Web client Help does not include information specific
to Oracle Beehive features. See also Zimbra Online Help Limitations.
Zimbra Client User Interface May Not Translate Some Characters When Using Non-English Language in Browsers
Bug 7597384. When a browser's language preference is set to a non-English language, the Zimbra client user interface does
not translate some English characters in e-mail messages to the specified language.
Search Returns E-Mail Messages Which Were Previously in the Specified Folder
Bug 8439501. When a user moves an e-mail message from any folder, then searches Inbox content, the message appears to be from
another location, even though it was previously in the Inbox before it was moved. This can be influenced by the cache setting.
As a workaround, log off, and wait at least 30 minutes before logging back on.
Oracle Beehive Zimbra Does Not Display Undeleted E-Mail Messages in Sorted Order
Bug 8435267. If a user manually moves messages to Inbox, Sent Items, Trash, or Drafts folders, the messages will appear at
the top for a period of one hour, after which they will be sorted correctly. This is intended behavior due to caching in Zimbra.
While caching can be turned off, it will significantly degrade performance, and is not recommended.
Oracle Beehive Zimbra Cannot Delete Messages From Trash When Marked as Junk
Bug 8265689. Messages are not deleted when users mark them as Junk then attempt to delete the messages.
Oracle Beehive Zimbra Adds Blank Contact if Added from E-Mail VCard Attachment
Bug 8201399. A blank Contact <no name> appears as a new contact in the Oracle Beehive Zimbra address book when the contact
is added from an e-mail VCard (VCF) attachment.
Oracle Beehive Zimbra Unable to Read Delivery Service Notification E-Mail
Bug 7650398. Unreadable Delivery Service Notifications may be received. Typically, users should be able to view these types
of notifications.
Oracle Beehive Zimbra May Return Different Withdrawn Notifications
Bug 7614719. E-mail messages received as Withdrawn notifications may vary, and may be titled Meeting Withdrawn or New Meeting
containing This withdrawn notification mail includes:.
Oracle Beehive Zimbra Does Not Correctly Show User's Display Name
Bug 7607378. A User's Display Name may not display correctly in Oracle Beehive Zimbra. This may occur in cases where the user
goes by a different first name than what the e-mail address indicates. Instead, Oracle Beehive Zimbra may show the display
name as the same first name shown in the user's e-mail address.
Extra Rescheduled Notifications May Be Sent When Modifying Recurring Events
Bug 7453710. If a user modifies a recurring event by opening the event series, and change the start/end time, or choose to
end the event after a certain number of occurrences, attendees receiving the rescheduled notification will receive multiple
e-mail notifications.
Oracle Beehive Zimbra Does Not Provide Option to Send E-Mail Messages with Priority
Bug 7419106. There is currently no option in the Oracle Beehive Zimbra client that allows users to send an e-mail message
with a Priority flag.
Sorting Options on Search Results Limited/Unpredictable in Oracle Beehive Zimbra
Bug 7259976. For content and free-form searches, search results may be limited to relevance, and searching by date received
may be unsuccessful. For users searching meta data, the default sort criteria is most recent first. However, custom sorting
is currently implemented.
Oracle Beehive Zimbra Personal Contacts Search Limited to Name and E-Mail Only
Bug 7228173. A search on criteria other than a name or e-mail for a contact in a user's personal contacts in Oracle Beehive
Zimbra yields no results. Users should be able to search personal contacts for other searchable criteria, such as the city
in an address, or a phone number.
Pagination Dynamically Responds to New E-Mail and Deletion
Bug 7228036. If a user views, for example, the third page of an e-mail while new messages arrive and deletes messages from
the current page, then messages are duplicated in the folder list on the current page. Pagination should respond to the new
messages and re-adjust the current display accordingly. (This occurs only if no new messages arrive at the same time.)
Oracle Beehive Zimbra Sends Event E-Mail Notifications to All Attendees When Only One Attendee is Added/Removed
Bug 7194771. When a meeting organizer adds or removes an attendee on an event, Oracle Beehive Zimbra incorrectly sends an
e-mail notification to all attendees for the event, even if the Send updates only to added or removed attendees is selected.
Unable to View and Modify a Team Workspace in an Event with Groups
Bug 8403107. When users attempt to add a group (by typing group's e-mail) as an attendee to an existing team workspace event,
the team workspace e-mail appears as an external attendee with no corresponding event in the team workspace calendar. Similarly,
when an existing event is viewed in a team workspace calendar, no team workspace attendees are shown in the attendee area.
Oracle Beehive Zimbra Returns an Error When Creating or Modifying a Recurring Event with Location Conflict
Bug 8270186. A location conflict error results when a recurring event is created or modified which occurs at the same time
and assigned the same location.
Extra Spaces in Calendar or Task Folder Names May Appear Corrupted
Bug 8257745. If a Calendar or Task folder is created with spaces in the name (for example: 1 2 3 4 5 Calendar) the extra spaces
appear as letters and symbols (such as: 1 2 3 4 5 Calendar).
Attachment Names in Calendar Items Containing Non-English and NLS Characters May Appear Corrupted
Bug 8257693. When files with names containing non-English and NLS characters are attached to calendar events, those file names
may appear corrupted when viewed in Oracle Beehive Zimbra. In other words, Oracle Beehive Zimbra may replace non-English and
NLS characters in the file names with other characters. Despite this, users can still open and work with attachments where
the file names appear to be corrupted.
Delegate Calendars Not Selected Appear Selected Upon Re-Logon
Bug 8226617. When a user clears any selected delegated calendars then logs off, at the next logon, all calendars appear to
have remained selected.
Oracle Beehive Zimbra May Not Display Resource Calendar to Resource Approvers
Bug 7684797. After logging on, a resource approver cannot see the resource calendar as a delegated calendar.
Oracle Beehive Zimbra Does Not Support Automatic Refresh Other Than on E-Mail and Calendar Events
Bug 7656709. If a new folder is created in Mozilla Thunderbird, for example, the folder is not visible in Oracle Beehive Zimbra
until the user refreshes the page.
Oracle Beehive Zimbra Receives Opposite Recurring Rule Setting in Calendar Events Than Those Set in Oracle Beehive Extensions
for Outlook
Bug 7629319. Recurring rules set using Oracle Beehive Extensions for Outlook is producing the opposite behavior in Oracle
Beehive Zimbra. Despite this, users can still create appointments correctly with rules set in Oracle Beehive Extensions for
Outlook.
Oracle Beehive Zimbra Displays Inconsistent Results when Scheduling Meetings with Unexpected Resource Conflict
Bug 7611474. If two meetings are created with overlapping time intervals, in which a resource was added to the first meeting,
an error results: Resource for this time interval has already been booked by other Appointment. When the second meeting is
opened, the resource is displayed, even after refreshing the page. However, the resource then disappears when the same appointment
is re-opened.
Oracle Beehive Zimbra Returns Error After Resources Requiring Approval are Added to Events
Bug 8231444. Resources that require approval are added to the meetings (without permission) following a warning. Further,
meetings which give a resource Access denied warning do not appear in the calender. Despite this, the details are saved and
appear when selected from the calendar. Use your browser's Refresh function to clear outdated event information. Additionally,
meetings which are not saved in the Detail view are saved in the Quick view mode when a subject is added.
Delegate Access Level Overrides All Other Sharing Access Settings
Bug 8258821. When a user is granted both sharing and delegation permissions, the Folder's properties indicates that the user
has View, Edit, Add, Remove, Accept, and Decline permissions. However, the user is unable to execute write operations.
Oracle Beehive Zimbra Returns Error on Existing Shared Calendar When Deny All Permission is Set using Beehive Central
Bug 8224963. A network error results after designated shared user refreshes Oracle Beehive Zimbra after shared control permission
is set/changed to Deny All in Beehive Central.
Oracle Beehive Zimbra Returns Unknown Error When Accepting Shared Folder That Has Been Deleted
Bug 7686104. An unknown error occurs when a user who has been granted shared control permissions accepts the shared e-mail
folder which has been permanently deleted by the owner.
Error Results When Shared Folders are Moved from Shared Hierarchy to Another Workspace
Bug 7685585. A network service error results if a user with certain Viewer or Manager shared control permissions moves a folder
or sub-folder of the owner's shared folder to another location.
E-Mail Address in To Line of Share E-Mail Notification May Appear Corrupted
Bug 7684744. When a user edits share permissions then composes an e-mail in a new window, the e-mail address may appear corrupted.
Oracle Beehive Zimbra Event Editor May Be Displayed for Read-Only Events
Bug 7684196. The Event Editor can be opened unexpectedly to edit a shared event without share permission.
Oracle Beehive Zimbra May Display Save Button on Read-Only View of Shared Task
Bug 7661951. When a user with shared control Viewer permissions opens a (read-only) shared task item, the Save button may
appear on an Edit page for the shared task item. Oracle Beehive Zimbra does not respond. Read-only items should not be editable
or saved by a shared user with Viewer rights.
Messages Moved from Shared Control User's Folder May Be Counted as Unread
Bug 7651375. When e-mail folders are shared with another user with Manager permission, and the user moves some messages from
the Inbox folder to the shared folder, the shared user's messages are counted as unread in the total number of unread messages.
Oracle Beehive Zimbra May Fail When Tags are Added to Shared Folder E-Mail
Bug 7626880. Users granted shared control with Viewer permission are sometime unable add tags to an e-mail in a shared folder.
Typically, tags and flags in Oracle Beehive are designed to allow users to add their own private annotations to a read-only
shared item.
Error Results After Shared Users Empty Shared E-Mail Folder
Bug 7626737. A network service error may occur when a user with Manager shared control permissions empty a shared e-mail folder.
Oracle Beehive Zimbra Does Not Add Link When Replying to Accept Calendar Share
Bug 7626561. If a user accepts by a notification e-mail, then selects compose e-mail in new window, the link of the shared
calendar is not added in the context menu.
Oracle Beehive Zimbra May Incorrectly Display Shared Folder Information
Bug 7605293. When a folder is shared with both a valid an invalid user at the same time, after sharing, the valid user information
is not added to the folder's properties. However, the folder has actually been shared with the valid user.
Network Error Results When Adding Attachments to Share Notification E-mail
Bug 7605061. When a user adds an attachment to a share notification e-mail, a network error occurs, unable to add the attachment.
E-Mail Flagged in a Shared Folder Does Not Synchronize
Bug 7604677. If an e-mail is flagged by the owner of a shared folder, the e-mail message does not synchronize to the shared
user's shared folder.
Calendar and Events May Still Appear After Permission Revoked
Bug 7597724. Users may still be able to see shared calendar and events, even after their permissions have been revoked. This
may also occur with new events created after permissions were revoked from the shared calendar.
Oracle Beehive Zimbra Returns No Search Results on E-Mail Containing Shared Items
Bug 7574073. When searching e-mail in Oracle Beehive Zimbra and selecting Include shared items, no results are returned.
Sub-folders May Still Be Accessible After Parent Folder is No Longer Shared
Bug 7573192. When a user shares an e-mail Inbox folder (containing sub-folders) with another user, then revokes permission
to the parent Inbox folder, the shared user may still be able to view the link to the sub-folder. Typically, users should
no longer have access to any sub-folders of a revoked shared folder.
Oracle Beehive Zimbra Returns Incorrect Error in Shared/Delegated Calendar if Permissions are Removed During Session
Bug 7354357. In Incorrect error message appears when a delegate is performing a task on a delegated calendar while the owner
is revoking shared permissions. As a result, the following error message appears: A network service error has occurred.
Accept/Decline Options Do Not Appear in E-Mail Notifications on Shared Control Actions
Bug 7688771. After designating shared control permissions of folders with another user and sending an e-mail notification,
upon opening, the recipient's message does not have the Accept/Decline buttons.
Workspace Calendar Sharing Permission May Apply to All Calendars in that Workspace
Bug 7721665. Sharing permissions granted to a user may incorrectly extend to other calendars after the owner has granted sharing
permissions to only one calendar.
Incorrect View Mode Appears After Selecting Shared Events on Calendar Link
Bug 7683840. If a field in the meeting editor is modified, then saved, the view mode may unexpectedly appear, rather than
the meeting editor. Additionally, no permission warning should appear.
Lost E-Mail Message May Occur After Moving From Trash to Shared Folder
Bug 7668450. An e-mail message may be lost after moving the message from the Trash folder to a shared folder. However, the
e-mail message may still be searched and found through performing a content search.
Grantee May Still Be Able to View Shared Folder Content After Permissions Revoked
Bugs 7610798, 7757578. After revoking permissions previously granted to a shared user, a grantee may unexpectedly still be
able to view shared folder content. Instead, shared users with permissions revoked should not see any content in the link
folder, nor a recreated folder which was previously shared. The warning message Permission Denied is expected when the user
tries to open the link folder.
Shared E-Mail Does Not Disappear After Accepting or Declining Share Permissions
Bug 7608412. In Oracle Beehive Zimbra, when an e-mail folder, task, or calendar has been shared, the grantee receives an e-mail
message with the subject Share created. When the grantee opens the message after accepting, or rejecting the e-mail, the e-mail
may not disappear automatically.
Sharing of Briefcase Producing Unexpected Results
Bug 7563811. When the Address book, calendar, or briefcase is shared, a network service error may result indicating a system
failure.
Unable to Perform Various Shared Calendar Operations
Bug 7319772. In Oracle Beehive Zimbra (client and server), the system may not be able to perform status change operations
on a shared calendar appointment, such as Accept, Decline, Tentative, until users click Refresh for each status.
Address Book, Global Address List, and Contacts Related Issues
Global Address List Service Failure After Selecting Find Attendees Tab
Bugs 8448667, 8428507. When a user clicks on the Address Book tab in Zimbra for the first time, Zimbra sends a request to
the server to process. The response time may be abnormally slow, up to a minute or more. If response time exceeds 60 seconds,
the HTTP connection itself may disconnect, causing a network service error. This may occur in places where the address book
lists are displayed, such as when finding attendees for a meeting.
Oracle Beehive Zimbra May Not Allow Creating Contacts in Delegated Address Book
Bug 8239853. Access may be denied when creating contacts from the link to a delegated address book, even with all Manage permissions.
You may need to enable sharing permissions in Oracle Beehive Zimbra to view contacts in the delegated address book.
Network Error Results When Attempting to Move Address Books within Address Books
Bug 7600307. Network error occurs when a user attempts to drag and drop an address book folder into another address book folder.
Oracle Beehive Zimbra Does Not Display Address Books Outside of Default Address Books
Bug 7420254. Oracle Beehive Zimbra normally displays the default address book and any sub-address books, does not display
address books if they are outside of the default address book in a personal workspace. If a sub-address book was created outside
of the default address book using Oracle Beehive Extensions for Outlook, the same sub-folder is not visible in Oracle Beehive
Zimbra.
To create a sub-address book, you must create a (root) address book directly within your personal workspace, then create another
address book within the same folder hierarchy.
Address Book Created in Oracle Beehive Extensions for Outlook Does Not Appear
Bug 7389078. When a user creates and address book in Oracle Beehive Extensions for Outlook, the address book may not be visible
in Oracle Beehive Zimbra.
Address Book Folder Hierarchy Inconsistent Between Beehive Clients
Bug 7231652. Oracle Beehive Zimbra displays Address Book folder hierarchy on a slightly different level than in Oracle Beehive
Extensions for Outlook (where Emailed Contacts and other user-created folders are within the Address Book's Contacts folder).
In Oracle Beehive Zimbra, Contacts are displayed at the same hierarchical level as Emailed Contacts and user-created folders
within the Address Book.
Oracle Beehive Zimbra Does Not Display Additional Global Address List Directory Attributes
Bug 7198205. When viewing Global Address List entries, for example after a search, only the e-mail address and Display Name
are visible for a given contact. Other attributes, such as Phone, Company, Address, etc., should be displayed.
Contacts Cannot be Selected After Using Drag-and-Drop Function to Add Tags without a Refresh
Bug 8264097. When users add a tag to a contact using drag-and- drop functionality, the contact cannot be selected unless the
browser is refreshed. To select the contact, use your browser's Refresh function.
Oracle Beehive Zimbra May Create Separate Contacts for Group Members When Created from Oracle IM
Bug 7676152. When a contact is created, and that contact is a member of group, a separate contact is created automatically
if the group is created from oracle instant messenger (IM).
Renaming a Group From XMPP Client Results in Empty Group in Oracle Beehive Zimbra
Bug 7594571. An empty group appears in the Contacts folder in Oracle Beehive Zimbra as a result of renaming a group from an
XMPP client.
Other Oracle Beehive Zimbra Issues and Limitations
Oracle Beehive Zimbra May Show Misleading Quota Information
Bug 8465458. After a user send an e-mail, the quota progress bar may reflect incorrect information in the Tool Tip. This behavior
remains (progress bar may appear pink) until the page is refreshed. As a workaround, refresh the page to display the correct
quota information. Expected behavior would show the Tool Tip providing the correct percent of the quota used.
Oracle Beehive Zimbra Does Not Save Shortcut Preferences
Bugs 8235764, 8235498, 7382927, 7484617, 725, 9850, 7259969, 7259965, 7259975, 7259981, 7648334, and 7120559. In Preferences,
customized shortcuts, including tag, and mailfolder shortcuts are not saved after adding.
Dates Set in a USS Client May Be Changed When Using Oracle Beehive Zimbra
Bug 8244502. Dates may be changed when set in USS then opened in Oracle Beehive Zimbra. Typically, USS and Oracle Beehive
Zimbra should show the same dates. To check if your dates have changed in Oracle Beehive Zimbra, open Preferences, then click
Mail, and select Receiving Messages.
Oracle Beehive Zimbra Fails to Load When CRS is Stopped on One RAC Node
Bug 8228946. When logging on to Oracle Beehive Zimbra, and Cluster Ready Services (CRS) is stopped on one of the RAC nodes,
Oracle Beehive Zimbra client freezes while loading the page and may return internal server error.
Web.XML Must be Modified if Using Non-Default HTTP Port
Bug 7828788. If Oracle Beehive was installed using a non-default HTTP port, the HTTP port must be modified in the web.xml
file to be able to load the Zimbra Web client user interface.
Subscribe to RSS/ATOM Feed Function Not Implemented in Oracle Beehive Zimbra
Bug 7705605. An error occurs when users create a new folder and attempt to attach an RSS feed by selecting the Subscribe to
RSS/ATOM feed check box. This functionality is not implemented. Typically, feed subscription should suggest feed updates.
Zimbra Online Help Limitations
The Zimbra Web client provides an online Help tool (accessed from the Web client) which addresses basic Zimbra client functionality.
However, the Zimbra online Help does not contain any topics specific to Beehive.
The following topics (in the Zimbra online Help) do not apply to Oracle Beehive Zimbra:
Instant Messaging (Beta)
Working in Documents
Using Briefcase
Creating Filters (for routing incoming e-mail messages to designated folders)
Conversation View (threaded) for messages
Import/export
contact lists
other calendar programs
Setting up different account identities and addresses (for managing roles)
Configuring account (to receive e-mail from other POP3 or IMAP accounts)
The following areas (in the Zimbra online Help) may differ from Beehive functionality:
Sharing Mail Folders
Search
Advanced Search is less comprehensive in Oracle Beehive Zimbra than described in the Zimbra online Help.
Terms and usage
Some terminology for the Sharing feature in Beehive differs from Zimbra (such as external guest, which is not used in Beehive)
Note:
Other high-level topics of the Zimbra Web client online Help may contain sub-topics describing various feature-level differences
(such as setting a priority on e-mail) which are not supported in Oracle Beehive.
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