FAQ ID: 017000
Updated: 2006-07-19
Version: 10.2
Browser: ALL

How do I enable the Oracle Content Database or Oracle Records Database accessible Web clients?

To enable the accessible Web clients for both Oracle Content Database and Oracle Records Database:

1. From the Oracle Content DB main window, click Preferences.
2. Select the Advanced tab.
3. Select I use a screen reader and click OK.
4. Sign out of Oracle Content DB, and then sign in again to Oracle Content DB or Oracle Records DB to use the accessible user interface.

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FAQ ID: 017001
Updated: 2006-07-19
Version: 10.2
Browser: ALL

Why can't I access the Properties dialog boxes or other dialog boxes in Oracle Content DB or Oracle Records DB?

Pop-up blockers are blocking these dialog boxes. You must disable pop-up blockers in order to access some features of Oracle Content DB and Oracle Records DB. To bypass most pop-up blockers when starting Oracle Content DB or Oracle Records DB, hold down the Ctrl key while clicking Launch. Refer to your browser's online help for more information on disabling pop-up blocking.

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FAQ ID: 017002
Updated: 2006-07-19
Version: 10.2
Browser: ALL

Why am I unable to perform some functions in Oracle Content DB or Oracle Records DB?

You must enable JavaScript in your browser before signing in to Oracle Content DB or Oracle Records DB.

To enable JavaScript in Internet Explorer:

1. Open the Tools menu and select Internet Options.
2. Click the Security tab.
3. Use the slider to set the security level to Medium or lower.
4. Click OK, then refresh the browser.

To enable JavaScript in Mozilla:

1. Open the Edit menu and select Preferences.
2. Open the Advanced category and click the Scripts & Plug-ins sub-category.
3. Ensure that Navigator is selected.
4. Click OK, then reload the current page.

To enable JavaScript in Firefox:

1. Open the Tools menu and select Options.
2. Select the Web Features category.
3. Ensure that Enable JavaScript is selected.
4. Click OK, then reload the current page.

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FAQ ID: 017003
Updated: 2006-07-19
Version: 10.2
Browser: ALL

Why do icons in the left pane take a long time to display?

This can occur when your browser’s cache is full. Empty your browser’s cache by clearing the cache or by deleting all temporary Internet files. Then refresh the page.

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FAQ ID: 017004
Updated: 2006-08-15
Version: 10.2
Browser: ALL

A message says "File Not Found. Resynchronize your Oracle Drive."

You may see this message when you right-click a file in the Content DB Web client, and select Edit. This error may occur if you previously used an earlier version of Oracle Drive. To avoid this issue, delete the InPEditor Class file in the "Downloaded Program Files" subdirectory of your Windows directory (typically c:\winnt or c:\windows), then close all Internet Explorer windows, and retry.

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