The
rapid growth of "connectedness", the Internet, corporate intranets and
extranets call for new messaging requirements for supporting a broad
range of user and message types. Oracle9i Application
Server Unified Messaging gives large enterprises, service providers, and
online commercial applications an open, secure, massively scalable,
distributed architecture that can accommodate explosive growth in both
the number and type of messages while providing highly reliable
messaging services.
Description Oracle9iAS
Unified Messaging uses the Oracle9i database as a single message
store for email, voice mail, and fax messages, taking advantage of
Oracle's core competencies in providing access to, storing and managing
all types of information. Using the highly scalable and reliable
Oracle9i message store as a foundation, Oracle9iAS Unified
Messaging provides message delivery, standards based client access,
telephone applications, wireless notification, browser-based clients (both
web and wireless), and administration utilities.
Highly
Flexible, Scalable Architecture Oracle9iAS
Unified Messaging is designed to grow to almost any size while maintaining
its performance and ease of administration. You can customize your
Oracle9iAS Unified Messaging system based on the number of messages
you need to store, how many users will access the system under peak loads,
and how many messages will be sent and received over a time period.
Oracle9iAS Unified Messaging's unique N-tier Internet computing
architecture allows you to support thousands of users on a single piece of
hardware, if necessary. You have the option of creating a two-tier
system with a single host supporting a few thousand users, or a three-tier
system where the protocol access servers are separated from the message
database supporting several thousand users. This architecture allows you
to add hardware at any tier, virtually expanding to support an unlimited
number of users.
Flexible
Oracle9iAS Unified Messaging architecture
Oracle9i-based Unified Message Store
Oracle9iAS Unified Messaging 9.0.2 provides true unified
messaging by storing all messages -- including email, voice mail, and fax
-- in the same Oracle 9i database. This eliminates the need to
synchronize message stores and the chore of administering multiple stores
that each contain different message types. Oracle9iAS Unified
Messaging users can access and manage all messages from the interface of
their choice, including a web browser, phone, PDA, and fax. The
Oracle9i database, the world's leading information management
platform, enables Oracle9iAS Unified Messaging to offer unmatched
data availability, data integrity, low recovery time, and fault-tolerance
capability. Oracle9iAS Unified Messaging takes advantage of Oracle
9i's Real Application Clusters, multithreading, parallel
processing, high availability support, and high performance so thousands
of users can run with rapid response times.
Open
Standards-Based Messaging Oracle9iAS
Unified Messaging lets users access their messages with the messaging
client of their choice. Messages can be accessed using any Internet
Message Access Protocol version 4 (IMAP4)- or Post Office Protocol version
3 (POP3)-compliant client such as Netscape Messenger, Microsoft Outlook
Express, or Eudora Pro Lite. Oracle9iAS Unified Messaging
provides directory services using the light-weight directory access
protocol (LDAP) standard compliant Oracle Internet
Directory.
Telephone
Applications Oracle 9iAS
Unified Messaging Telephone applications are built on the Enterprise
Computer Telephony Forum (ECTF) standards. These standards, collectively
known as "CT Server", define the infrastructure needed to build and
support platform-independent computer telephony (CT) applications and
allow Oracle9iAS Unified Messaging telephone applications to easily
integrate with a variety of enterprise and carrier class
switches.
Oracle9iAS Unified Messaging provides a basic DTMF voice
mail interface with the ability to change user preferences through the
telephone interface. As Oracle9iAS Unified Messaging is a single
store solution, actions taken on a message or account preferences through
the voice channel are visible through all channels. Voice mail and faxes
are stored directly in the users' inbox as industry standard
MIME-compliant messages with .wav (voice) or .tif (fax) attachments,
allowing easy rendering of messages through GUI
clients.
Unified
Messaging Thin Client The Oracle9iAS
Unified Messaging thin client provides Internet access to
Oracle9iAS Unified Messaging through a standard web browser.
Browser-based clients provide all of the advantages of internet computing:
increased reliability because no dedicated client is needed; decreased
support and administration costs due to the system being maintained in a
professional data center; and increased message access as there are no
local message storage requirements. Users can access and manage all
aspects of their Oracle9iAS Unified Messaging account (including
calendar and to-do's) through the browser-based interface, with
appropriate functionality also available via the wireless web using WML
and the Oracle9iAS Wireless Edition
infrastructure.
Web based
Calendar Oracle Web Calendar (a
component of Oracle9iAS Unified Messaging) provides web based
calendaring and scheduling for enterprises and service providers. Oracle
Web Calendar leverages components of Oracle9iAS and the Oracle
9i database to provide a scalable, reliable calendar solution. This
approach provides users with full calendar functionality from any web
browser and a single source of information for PDA synchronization.
Organizations and individuals gain additional peace of mind knowing that
their schedule and other personal information is stored in a secure,
reliable Oracle 9i database.
Extended
Server Side Rules Oracle9iAS
Unified Messaging 9.0.2 extends the server side rules previously available
in Oracle9iAS Email 5.2. Rules now execute additional actions
and can be applied to a wider range of mail events, including sending,
relaying, deleting, and expunging a message from the system. These rules
include a PL/SQL API that enables customers to write their own customized
actions for rules. The server side rules also provide integration with
Oracle 9i's Advanced Queue to mail-enable even more scalable,
sophisticated e-business applications. A virus cleanup tool based on these
rules is included with the product. This tool uses server side rules to
delete or move suspicious incoming messages or messages that have already
entered the email system to another queue or folder for
inspection.
Integration
With Other Applications PL/SQL and Java
programmers can create custom application interfaces to integrate
Oracle9iAS Unified Messaging with other applications.
Oracle9iAS Unified Messaging Application Programming Interfaces
enable applications to directly manipulate stored messages as well as
create MIME-standard outgoing messages. Combined with server side
rules, applications integrated with Oracle9iAS Unified Messaging
have a powerful means to efficiently process and manage an increasing
number of messages.
Enhanced
Administration Features Oracle9iAS
Unified Messaging simplifies administration and management by integrating
with Oracle’s Enterprise Manager, allowing consolidated, web-based
management of the total Oracle environment as well as integration into
existing system monitoring infrastructures. For the hosting market,
Oracle9iAS Unified Messaging 9.0.2 supports multiple domains with
delegated administration on the same system. Oracle9iAS Unified
Messaging also supports Simple Network Management Protocol MIB’s for
system monitoring and alerts.
Oracle9iAS Unified Messaging: The Messaging
Solution Oracle9iAS
Unified Messaging is a highly scalable, open standards-based solution for
providing messaging services (voice, email and fax) to meet the current
and future needs of growing companies, large enterprises, and service
providers. Oracle9iAS Unified Messaging uses the power and
scalability of the Oracle 9i database to store and process messages
of all types. Furthermore, customers can mail-enable their mission
critical applications by integrating them with Oracle's customizable,
flexible messaging system using Oracle9iAS Unified Messaging's
PL/SQL application programming interfaces.
| KEY
FEATURES |
Oracle9iAS
Unified Messaging
- Open
standards support
- POP3
- IMAP4
- SMTP
- ECTF
- LDAP
- Reliable, scalable, N-Tier distributed
architecture
- Customizable web client
- Web
Calendar
- Extended Server-side rules
- Integration with Oracle9iAS Components
- Oracle Text integration
- PL/SQL and Java integration with other
applications
Oracle9i Database
Message Store
- Built on Oracle9i
- Oracle9i Real Application Clusters
Database
- High
availability features
- Platform to build integrated business
solutions
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Highly Scalable
Protocol Servers
- Multi-threaded architecture
- Load
balancing
- Multiplexed connection pool
- Customizable to speed delivery of high priority
messages
Voice Mail and Facsimile
- DTMF
Voice mail application
- Inbound Facsimile
- Enterprise and carrier switch integration
Administration Tools
- Oracle
Enterprise Manager Integration
- Web
based single point of administration
- Monitoring charts
- Automation of repetitive tasks
Security
- SSL
support
- Wallet
management
- X.509
certificate support
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