Oracle SNMP Support

Oracle SNMP Support

Towards Pro-Active Database Management

The Rise of SNMP

Since its introduction in the late 1980's, the Simple Network Management Protocol (SNMP) has gained significant popularity with both hardware and software vendors and has emerged as the de facto standard for the communication of management information. In the last year and a half, leading RDBMS vendors have joined to define a standard way in which to use SNMP to manage relational databases, producing a standard Management Information Base (MIB) that applies to all relational database.

This effort is significant for several reasons. For one thing, the Working Group's effort is one of the first to acknowledge the potential of SNMP for managing software applications in addition to hardware devices and operating systems. But more important, showing unusual foresight and concern for their users, the vendors intentionally defined one standard MIB rather than multiple, individual, proprietary (and likely conflicting) MIBs. Thus, database administrators and other system managers can realistically expect to benefit from the new standard RDBMS MIB relatively soon and easily, no matter which databases they manage.

This white paper describes basic SNMP concepts and how Oracle Corporation adds SNMP support to its products, including the Oracle7 Server. It describes how SNMP will assist database administrators and includes examples of a demonstration Oracle SNMP management application.

You will get the most out of this white paper if you have little to no previous knowledge of SNMP, but are familiar with the range of situations and problems for which database administrators are responsible.


Basic SNMP Concepts

With a grasp of just a few concepts, you can understand the implementation and benefits of SNMP when used with relational databases. The diagram shows the various components of a management system. These components are then briefly described. For more information regarding SNMP than is provided here, you are referred to the bibliography at the end of this white paper (See references 5, 6 and 7).
 

SNMP is the Protocol for Conveying Management Information

SNMP is one of the Internet suite of protocols. Each of these protocols (i.e., TCP/IP, FTP, and UDP) is defined for a particular purpose. For example, FTP is defined specifically for file transfers. Quite literally, SNMP is a protocol used to convey management information between two network nodes. (A given network node is usually considered to be either a managing node or a managed node. In fact, a node can be both.)

As a protocol, SNMP simply defines how the information is conveyed -- how the communications are initiated, structured, and handled. SNMP does not define and interpret any specific management information itself; it just conveys information that is defined and formatted in accordance with SNMP standards.

MIBs Define the Management Information

A Management Information Base (MIB) is a hierarchical structure that describes the management information intended to be conveyed over SNMP (see reference 10). A MIB defines a set of management variables or objects that can be used to characterize the status and activity of a given device or application. For example, a different MIB applies to a printer than to an RDBMS. All SNMP communications refer to one or more MIB objects; what is transmitted over SNMP is, essentially, one or more MIB objects and their values.

A MIB is written using a precise syntax (called SMI for Stuctured Management Information). Each object is identified by a name and an Object ID (OID), and has a data type and access rights. For example, the object sysContact identified by the OID 1.3.6.1.2.1.1.4 is a read-write string that contains contact information about the administrator of a particular system. A MIB may contain as few as a handful of objects to thousands of objects.

Standard and Enterprise MIBs

In fact, all MIBs are really a part of one global MIB tree, as shown in Figure 2.
 

All objects contained under the mgmt branch are considered standard and are tightly regulated by the Internet Engineering Task Force (IETF). For example, the standard RDBMS MIB in the mgmt branch is supported by all relational database servers that claim to be SNMP-enabled. Standard MIBs are also often called public MIBs.

Over 1000 vendors, including Oracle, have added their own MIB objects under the private branch, in order to increase the manageability of their products. For example, MIBs specific to Oracle services are found under the private.enterprise.oracle branch. These MIBs are variously referred to as private, proprietary, or enterprise MIBs. In fact, as shown, Oracle has defined MIBs for multiple Oracle products, of which the private Oracle7 Server MIB is only one (see references 1, 2 and 3).

The Standard RDBMS MIB

In late 1993 several database vendors, led by Oracle, agreed to cooperate to define a standard MIB for relational databases (one in which the management objects are independent of vendor). The resulting IETF Working Group agreed that the purpose of the proposed standard MIB is to identify and characterize an RDBMS. The MIB was approved as a proposed standard in July 1994 and is identified as RFC 1697. The MIB must pass through two additional phases in order to be considered a full standard (Proposed Standard - Draft Standard - Standard). However, in the meantime, widespread use is encouraged to test and prove the value of the MIB.
 

The diagram above shows a sampling of some of the objects in the RDBMS standard MIB along with some of the objects in the Oracle enterprise database MIB. For a complete listing of the MIB objects, see references 1 or 2.

SNMP Components on the Managing Node

A typical managing node contains (or has access to) several components as shown in the diagram below.

Managing nodes (also called management stations or consoles) run a software package called a management platform (or framework). All SNMP traffic to and from the management station is handled by the management platform. For example, HP's OpenView is a management platform supporting a broad portfolio of management applications. Other management platforms include:

  • IBM's NetView/6000
  • SunSoft's Solstice and SunNet Manager
  • Digital Equipment Corporation's POLYCENTER/NetView
  • Novell's Network Management System (NMS)
  • Bull's Integrated System Management (ISM)
  • Cabletron's Spectrum
  • Castle Rock's SNMPc Network Manager

>

Management Applications are optional, add-in software packages that operate within a management platform and concentrate on management of a particular network service. One example of a management application is the Oracle Monitoring Application, shjown above. This is a demonstration application provided by Oracle that works with various platforms and discovers and monitors distributed Oracle database environments.

The management platform stores historical SNMP data in a repository (MIBs do not contain actual data). Historical data collected via SNMP is clearly useful for many purposes, including capacity planning, resource utilization, inventory, accounting, and all sorts of reporting. Repositories can be in any format, including relational or hierarchical databases or flat files. Many management platforms offer an Oracle database as one option for the repository. What type of repository is in use is totally independent of Oracle's support of SNMP.

SNMP Components on the Managed Nodes

Nodes that are managed via SNMP require certain components as shown in the diagram below.
 

Obviously, the node supports one or more services to be monitored via SNMP. Managed nodes can be single-purpose, such as a printer or router (and therefore support only a single MIB). Often, however, a managed node is a CPU running numerous manageable services or applications (and therefore supporting multiple MIBs - for the O/S and each of the other managed services).

Each managed service has one or more associated MIBs that contain the management objects applicable to that service. For example, an Oracle7 Server can be monitored using two complementary MIBs: the standard RDBMS MIB and the Oracle Enterprise RDBMS MIB.

Every physical node must have an SNMP agent. The agent coordinates all SNMP communications to and from the management platform (SNMP queries and responses), on behalf of the node and performs the following SNMP functions:

  • listens for requests at the well-known address.
  • decodes incoming requests
  • multiplexes SNMP traffic to all available subagents
  • encodes outgoing replies and traps
If there are multiple managed services on the managed node, then each application requires a subagent, and a master agent coordinates SNMP communications to all the subagents. In this case, the master agent must be extensible (such that subagents can register their MIB with the master agent as their applications are started).

SNMP agents are often provided along with the operating system. However, not all agents shipped with operating systems are extensible, so Oracle provides an extensible master agent licensed from PEER Networks, Inc., where a suitable agent is not available from the operating system of a specific machine.

SNMP Operations between Managing and Managed Nodes

There are three types of communications supported by SNMP.

The SNMP Poll is the most common SNMP transaction and originates at the manager node. A management application requests management information about a particular managed service. The application transmits this request to the managed node using the SNMP support provided by the management platform. The SNMP agent running on the targeted node receives the request, obtains the answer and sends it back to the manager. The SNMP Set is similar to the poll, but instead of requesting the current value of a variable, it sets a new value to a variable.

Unlike the poll and set operations, the SNMP Trap is initiated at the managed node, without a previous solicitation by the manager. It is typically used as a notification of the occurrence of an exceptional event. Traps are received on the manager side by a daemon listening for them that is typically part of the management framework. The trap reception daemon then forwards the trap messages to all interested management applications.


How Will SNMP Benefit database administrators?

Now that you have a feel for the components relating to SNMP and interactions between them, you may still wonder exactly what benefits SNMP offers an Oracle database administrator. What new capabilities does it provide and what operations does it simplify?

SNMP integrates database administration into numerous, widely used management tools. Now any manager (database administrator, system manager, network manager) can view the status of Oracle databases simultaneously on screen with the status of network nodes, network links, routers, servers, etc. database administrators and network managers can work together, using the same tools, to identify and resolve problems that overlap and have typically been difficult to diagnose.

SNMP-based management tools are numerous, powerful, and flexible. Most management tools currently based on SNMP take advantage of intuitive, graphical interfaces. Managers can display windows and control panels, combining graphic elements such as gauges, dials, charts, and graphs. Various maps and views of data can be drawn, scaled and redrawn in realtime, and other applications called at the touch of a button. And the number of such applications is constantly growing, because SNMP is both simple and open.

SNMP centralizes management of decentralized services. One central management workstation can be used to monitor any number or view of remote databases. This has several benefits such as more efficient utilization of database administrator resource (one central database administrator instead of many remote database administrators), and potentially more consistent management of distributed databases and network services.

SNMP is the open, de facto standard for management. Already widely used, the growth of SNMP is accelerating. True to its name, it is simple and easy to implement. Numerous third party management products based upon SNMP are available and interoperable. Your investment in software and training is leveraged across products, since SNMP is a proven and accepted standard.

SNMP allows proactive problem resolution. Many database administrators have resigned themselves to responding to certain problems rather than being able to anticipate and head off the problem. A distinct benefit of SNMP is that it acts as a constant monitor of Oracle services, such that if and when any exceptional condition occurs, you are notified and can take corrective action. You can even define programmatic responses to events.


Applications for Oracle Monitoring using SNMP

As part of Oracle's SNMP support, Oracle has written a demonstration application that works with various network management platforms. Using this application, database administrators can take advantage of the following features:
  • locate (or discover), identify, and monitor Oracle databases, in realtime, across networks of any size.
  • define various views or submaps that display custom groups of databases, using standard Oracle icons
  • define, customize, and re-specify in realtime any number of graphic displays to monitor performance and utilization
  • see, at a glance, the current status of Oracle databases and services
  • query the current value of any MIB object or combination of objects
  • set thresholds that can trigger alerts or programmatic responses to special events
  • launch in context other management applications, such as Oracle Server Manager, in order to respond directly to unanticipated events
  • monitor and record levels of activity to maintain historical data, useful for reconstructing problems, periodic reporting, trend and performance analysis.
It should be noted that the demonstration SNMP application provided by Oracle is intended only for monitoring Oracle services, not for managing them. That is, it cannot be used to update or write Oracle startup parameters but only to query or read current values. While the demonstration SNMP application is excellent for verifying normal operations and spotting and reacting to potential problems, other tools, such as Oracle Server Manager, must be used for in depth problem investigation or taking corrective action.

The diagram below depicts several features provided by Oracle's demonstration SNMP application when used with HP OpenView.
 


 
 

In the upper left corner is a customized map of a distributed Oracle network showing five database servers running on three nodes. You may be able to see that database NMS is a different color (actually red) signifying a possible problem. The pull down menu shows various categories of information that can be viewed (Init Parameters, Instance, Storage, Users, and Schema).

In the upper right corner are two separate instances of Oracle Server Manager running -- one showing tablespace information for database V713, and the other displaying user information for database TPC_B. These illustrate how an application such as Oracle Server Manager can be launched in context based upon information captured by SNMP. In this case, the V713 tablespace FILLDISK has nearly filled its space allocation. When it does hit the prespecified threshold (probably 95%), Oracle Server Manager will launch in context, automatically displaying a window to add space to that tablespace. The database administrator can choose to continue or cancel out of the window.

These displays originate from various sources and can be re-scaled or re-displayed to show more data. Standard Oracle icons for various Oracle products appear in the map.


The Oracle Commitment to SNMP

With respect to providing SNMP support across Oracle products and on the various operating systems on which Oracle products run, Oracle has several goals.

Oracle is providing MIBs for key Oracle products. MIBs are currently available for:

  • Oracle7 Server (supports both the proposed standard MIB and Oracle's enterprise extensions)
  • Oracle Network Listener
  • Oracle Names
  • Oracle MultiProtocol Interchange
  • Oracle Mobile Agents
  • Oracle Media Server
MIBs will be released on a product-by-product schedule, and not all products will have a MIB or subagent.

Oracle also provides a basic SNMP demonstration application for the popular management platforms and provides a CDROM of SNMP solutions for all users of the Oracle7 server.

Oracle is working closely with third parties via Oracle's Business Alliance Programme (BAP) and Systems Management Tools Initiative (SMTI) to specify, develop, test, distribute, and market new Oracle management products and features. The SNMP Software Development Kit (SDK) is available specifically for these partners (Reference 4.)


Implications of SNMP V2

One of the biggest questions about SNMP is how soon, and indeed whether, management platforms and applications will support SNMPv2. SNMPv2 addresses a number of weaknesses currently acknowledged in v1, notably security. In fact, the lack of security in v1 is the main reason that the RDBMS Working Group agreed to keep the RDBMS MIB read only. In SNMPv2 security is greatly enhanced; security modes can be set on a per-transaction basis, and MD5 authentication and DES privacy are defined.

Other notable features of SNMPv2 are a new GET BULK operator to improve performance and the manager-to-manager MIB that supports hierarchical management stations and reduces network traffic.

In spite of these new features, vendors have been very slow to migrate to SNMPv2. It is reasonable to expect that the push to extend the scope of SNMP to applications and managing as well as monitoring will accelerate the demand for SNMPv2.


Summary

The benefits of SNMP can be extended to software applications, and the leading RDBMS vendors, by defining a standard RDBMS MIB, have agreed on the value of SNMP. SNMP offers Oracle database administrators significant benefits with respect to monitoring distributed Oracle environments:
  • A wealth of powerful network management tools can readily incorporate MIBs as Oracle makes them available. Starting now with the two MIBs for relational databases, the proposed standard and the Oracle enterprise MIB, Oracle database administrators can begin right now to integrate their management functions with those of network managers. Problems that previously fell between the cracks can more easily be diagnosed.
  • Using the monitoring, reporting, and exception handling features of their management platform of choice, database administrators can take a more proactive role in database administration, as well as automate several tasks.
  • Database administrator resources can be centralized and made more consistent , especially across geographically dispersed database environments.
  • Because SNMP is an open standard, any third party can add Oracle administration to an SNMP-based tool. Oracle is committed to leveraging the benefits of SNMP while working closely with third parties to develop new management options for Oracle products.

Bibliography

Oracle Publications

1. Oracle SNMP Support Reference Guide; Part No. A32324.

2. Oracle7 Database Server SNMP MIB Quick Reference Card, Part No. A33144.

3. Oracle SQL*Net Services SNMP MIB Reference Card; Part No. A33145.

4. Oracle SNMP Software Development Kit; Part No. A22084. (Includes above parts.)

Trade Publications

5. The Simple Book - An Introduction to Internet Management; 2nd Edition; Marshall T. Rose; Prentice Hall; 1994.

6. SNMP, SNMPv2, and CMIP - The Practical Guide to Network-Management Standards; William Stallings; AddisonWesley; 1993.

7. Managing Internetworks with SNMP; Mark A. Miller; M & T Books; 1993.

RFCs

8. RFC 1697: D. Brower, R. Purvy, A. Daniels, M. Sinykin, J. Smith, "Relational Database Management System (RDBMS) Management Information Base (MIB) using SMIv2," August 1994

9. RFC 1157: J. D. Case, M. Fedo, M. L. Schoffstall and C. Davin, "Simple Network Management Protocol (SNMP)," May 1990

10.RFC 1156: K. McCloghrie and M. T. Rose, "Management Information Base for Network Management of TCP/IP-based Internets," May 1990

11. RFC 1227: M. T. Rose, "SNMP MUX Protocol and MIB," May 1991.


Shelly Dimmick-Willard & Dimitris Nakos, May 1995
Copyright (c) Oracle Corporation 1995
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