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Oracle WebCenter Services
Oracle WebCenter Services provides a
comprehensive set of standards-based components that enrich existing
portals and Web sites with the industry's most complete and open set of
Enterprise 2.0 capabilities. These Social Computing Services include
wikis, blogs, online awareness and communications, content collaboration
and social networks. Oracle WebCenter Services works with all Oracle
portal offerings, enabling organizations to enhance their existing
enterprise portals and Web sites, and empowering users with Enterprise 2.0
services that work with their existing information systems.
All WebCenter Services have a complete set of ready-to-use task flows or
portlets to speed their adoption, making developers and end users
immediately productive. For example, the Documents service is exposed
through the Documents task flow, the Document List Viewer task flow, and
the Recent Document task flow. You can add any of these task flows to an
application or portal when you are building it, and users can add these
service task flows to a deployed application or portal with Oracle
Composer.
These sevices include: |
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Announcements: Offers an
effective group communication mechanism for important information around
activities, events, processes, and overall updates.
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Discussions: Enables
community discussions on a set of topics, facilitates quick resolution of
issues, and provides a searchable knowledge base. In addition, there are
many different Task Flows or portlets for hot topics, favorite or watched
topics, and more recently updated topics. The Discussions service is
delivered with a comprehensive backend discussion server that handles many
advanced features, such as profanity filters, e-mail/mailing list
integration, and post and poster banning.
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Blog (Web log): Provides the
means for an individual or a community to share personal insights with
online audiences. This service supports two types of blogs: personal blogs
for individual users, and community blogs that enable members to share
their views on a particular topic.
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Instant Messaging and
Presence: Enables users to see who in their community is online and
provides instant access to interaction options, such as sending an instant
message, writing an e-mail, and displaying a peer's profile. There is also
a task flow or portlet that displays the user's list of buddies. The
Presence service also is available as a tag that can be added to any page
to quickly "activate" any username on the screen. It works directly with
Oracle Presence and other SIP-based platforms like Microsoft Office
Communications Server.
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Wiki: Provides a means of
working simultaneously on documents and sharing ideas, either in the
context of communities or as individuals. Use wiki syntax directly, or
edit wiki pages as you would with any word processor. All changes and
versions are tracked.
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Documents: Enables users to
display and manage their documents and files in a content repository. The
Document Library Task Flow or portlet surfaces many features of the
underlying repository including versioning of content items, tagging
items, checking items in and out, linking content to other services, and
connecting with the author of the document directly. The Document Library
service leverages JCR and third-party adapters to connect to different
backend repositories. As part of Oracle WebCenter Suite 11gR1, an embedded
use of Oracle's Content Management server is included and is delivered as
part of the integrated install of Oracle WebCenter.
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Events: Provides group
calendars to enable users to schedule meetings, appointments, and any
other type of team event. Additionally, a dedicated Events page is
available to every group space where the moderator has enabled the Events
service.
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Links: Provides an easy way
for users to share their knowledge with others. Often, there are many
tasks that require users to remember the relationship between different
items. For example, an employee might have to remember where to file their
expense reports and where the document describing the accounting rules for
expense reports is stored. Using Links, users can connect items together.
In this way, they do not have to rely on memory. Just as important, new
users receive the benefit of their work, thus saving significant amounts
of time. Developers can add the Links service to any application or portal
as a backend service.
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Lists: Provides a means for
users to create and manage all types of lists. This is an extremely
powerful capability for keeping track of meeting action items, open
issues, new product or project ideas, project status, and more. Lists
support specific types of data, including a person, string, number,
Boolean, and datetime.
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Tags: Provides a way for
users to mark items so that they can find them quickly when required.
Additionally, tagging enables users to find items based on their own
labels instead of a corporate taxonomy. Since tags are directly integrated
with Searching, users can immediately find what they need using personally
relevant search terms. The Tags service includes Task Flows or portlets
for creating and maintaining a tag, deciding if the tag is shared or
private, favorite tags, tags used by others, and a Tag Cloud view.
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Activity Graphs: Enables
tracking of any kind of activity that the user performs in order to
influence results and recommendations from other services. For example,
most Social Computing sites today provides a means for users to post their
own information about their personal activities, accomplishments,
thoughts, and friends. However, when used in a business context the work
that a user does (posting documents, resolving customer escalations,
wining a sales bid, developing a new product or service, etc.) must
influence the user's expertise as seen by other users. The Activity Graphs
service provides an extensible engine to log, track, analyze, and
recommend a user's items and actions that the person might find helpful.
For example, if you wanted to resolve a specific customer complaint, then
you would like to find another person in the organization who has dealt
with a similar problem. The Activity Graphs services allows for these
experts to be identified and surfaced to any user's network.
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People Connections: Enables
users to quickly assemble their business networks. The People Connections
service includes Task Flows or portlets that show off a user's profile,
visualize the user's connections list or network, display all the
invitations pending and accepted from others, deliver a whiteboard (often
called a "wall") to project out relevant information about one's role or
self, and provide a means to monitor and manage received and given kudos.
As part of the Activity Graphs service, the People Connections service
provides a view of these activity streams and includes filters for the
user to determine the type of activities that are of interest.
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Oracle WebCenter Analytics:
Enables users to create usage reports for any custom application or
portal. Use Oracle WebCenter Analytics to determine the most important
pages of the deployed application or portal, the most used content items,
the most active Group Spaces, and the number of users visiting these
different sites and services. Oracle WebCenter Analytics additionally
provides recommendations to make the Activity Graph service even more
valuable. Oracle WebCenter Analytics delivers the type of information
business users require to determine how they allocate their resources to
enhance and improve the most important areas of the site.
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Oracle WebCenter Ensemble:
Enables the creation of mashable components that you can surface through
the Oracle Business Dictionary or Resource Catalog. Oracle WebCenter
Ensemble is a mashup engine that provides a light proxy and security
management system that facilitates users adding portlets as UI widgets or
gadgets to any page or site and on any platform, integrating external
content into any portal, and enabling mashups from just about any source.
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Mail: Exposes e-mails from
any IMAP-compliant mail server and enables users to perform basic e-mail
interactions, such as view, read, create, and delete messages, send
attachments, and reply to or forward an existing e-mail. Often, emails
contain a list of people working together to resolve an open issue or
complete a project. A user can create a Group Space that leverages the
message's list of recipients for its membership. In this way, users focus
on the task at hand and not on how they create an area to manage the task.
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Worklist: Surfaces business
processes in the context of the current business scenario and enables
users to view and take action on all tasks and notifications from a
central place.
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Notes: Enables users to track
and manage simple personal notes by providing a means of "jotting down"
and retaining quick bits of personal information. The Notes service
exposes its features in the Notes panel in the WebCenter Spaces
application Sidebar and in the Notes task flow or portlet.
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Recent Activities: Enables
users to quickly view the most recent documents, discussions,
announcements, feeds, and other actions happening in Group Spaces of which
they are a member. In one location, users can get an aggregated view of
items they want to review and work to improve.
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RSS (Really Simple
Syndication): Exposes the content of many different Web sites in a news
feed viewer and provides an RSS feed for others to consume as well. It
provides a quick way of publishing internal information out and consuming
external information from many sources to get an aggregated view of what
is occurring around the task, process, or activity that is being tracked.
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Search: Assists users with
locating data, documents, experts, and information that are stored
anywhere within the enterprise. Oracle Secure Enterprise Search (SES) is
integrated with this service.
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