Oracle's ATG Web Commerce is the industry's top-ranked commerce solution that powers the world's best brands, and delivers a consistent, personalised cross-channel customer experience. ATG Web Commerce offers a complete commerce software platform that enables you to deliver a personalised customer buying experience across all customer touch points, including the web, contact centre, mobile devices, social media, physical stores and more.
To further enhance the customer experience, Oracle offers an integrated set of software-as-a-service (SaaS) commerce services that provide the flexibility and intelligence to target the right visitors at the right time with the right offer in the right channel to drive high-value sales. Through these services, your company can engage with customers at the point of interaction through personalised recommendations, targeted promotions and guided assistance.
Oracle's ATG Web Commerce automates and personalises the online buying experience to increase conversions and order value, and ensure ongoing customer loyalty. Because it's built on a flexible, component-based e-commerce software architecture, ATG Web Commerce is an easily implemented best-in-class commerce solution that increases revenue, improves customer service, helps companies achieve maximum, long-term business growth and is available as either a licensed solution or hosted on-demand solution.
Oracle's ATG Web Commerce Customer Service streamlines customer service and integrates all customer touch points to help you increase customer satisfaction and loyalty, while reducing the cost of customer service. With faster problem resolution and a personalised, consistent experience across multiple channels, you can deliver the best possible customer service and drive repeat business to your Web commerce site.
Oracle puts you in the driver's seat with a complete choice in applications to fit your unique web commerce needs—Connect all customer interactions, maximise opportunities, and execute transactions with efficiency. For more information on our related product families: