Oracle Voluntary Product Accessibility Template

Name of Product: Oracle Database Cloud Service 12.2.4

Last Updated: 11-Dec-2012

This VPAT applies to only version 12.2.4. It does not apply to any versions of Oracle Database Cloud Service after this.
This VPAT has been superseded by Oracle Database Cloud Service 12.3.1

Oracle Database Cloud Service, comprising of Application Express 4.1.1C (Oracle Database Cloud Version)

There are known issues with this product and many have workarounds including:

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • The modern inline date pickers are not usable with screen readers or magnification due to focus not being set correctly. The data table is also missing a caption or summary text to describe the data in the table. Workaround for Custom Applications: Use the 'Classic Datepicker' which is coded to the standards. Workaround for Development Environment: Enter the date manually into the date input field. This issue is tracked with Oracle bug 9740473.
This VPAT does not cover the following product areas:
  • SQL Workshop Module - Module used to maintain database objects for your applications. An alternative is to use the Cloud connection capabilities of Oracle SQL Developer, which allows a user to connect to the Cloud using REST services and create a connection to their Cloud instance. This doesn't offer all the same capability as Application Express SQL Workshop, but will allow the user to look at all the objects supported by the Cloud implementation and import into and export from the Cloud connection.
  • Data Grids in the Websheet runtime - Sub-module of a Websheet application, where ad-hoc multi-row data can be maintained. There is currently no alternative.
  • All sample applications, available from the Packaged Applications page in the Application Express development environment.
  • The following non-sample applications, available from the Packaged Applications page in the Application Express development environment:
    - APEX Application Archive
    - Artwork Catalog
    - Bug Tracking
    - Checklist Manager
    - Community Requests
    - Customer Tracker
    - Decision Manager
    - Expertise Tracker
    - Feedback
    - Go Live Check List
    - Group Calendar
    - Incident Tracking
    - Issue Tracker
    - Meeting Minutes
    - P-Track
    - Systems Catalog
    - Use Case Status

There are 2 accessibility modes available in Application Express:

  • Screen Reader Mode - If you are using the Application Express Development Environment with a screen reader, please ensure you have Screen Reader Mode enabled.
  • High Contrast Mode - If you are using the Application Express Development Environment in conjunction with Windows High Contrast Mode, please ensure you have High Contrast Mode enabled.

To enable these modes:

  • For the Application Express development environment, both of these modes are enabled via the select list in the 'Accessibility Mode' region on the workspace home page.
  • For the Application Express Websheet runtime, both of these modes are enabled via links at the bottom of the websheet home page.

To learn more about what these modes do and also other information for keyboard-only and screen reader users of Application Express, please see the 'Accessibility in Oracle Application Express' appendix in the 'Application Builder User's Guide' book of the product documentation.

The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document.

For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/us/corporate/accessibility or contact: accessible_ww@oracle.com.

 


Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.

Section 1194.21 Software Applications and Operating Systems

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Ability to perform functions with keyboard only.
  • Logical tab order through the product controls and selectable elements.

Exceptions:

Affecting the Application Express Development Environment:

  • Some pages contain unintuitive tab order. This issue is tracked with Oracle bugs 9474840, 9671906 and 14463362.
  • When using the 'Classic Report' component of Application Express, currently it is not possible to re-order existing columns within the report with either keyboard-only or screen reader. This is because the icons used to re-order the columns cannot receive keyboard focus and are missing appropriate ALT text to define their purpose. This issue is tracked with Oracle bug 13598372.

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • The column headings in an interactive report region used to sort, hide, filter, group or show help about data are not accessible by keyboard navigation. This functionality, with the exception of showing help, is available via the interactive report 'Actions' menu. Please see the 'Accessibility in Oracle Application Express' appendix of the Oracle Application Express User Guide for details of how to access the 'Actions menu with keyboard only and JAWS'. This issue is tracked with Oracle bug 7655582.
1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Response to Windows High Contrast Mode.
  • Response to zoom.

 

Exceptions:

Affecting the Application Express Development Environment:

  • In the 'Team Development' module of Application Express, there are calendar style pages used to show information for 'Features', 'Milestones', 'Bugs', 'To Do's' and 'Feedback' by date. In these pages, the "Current Day" highlighting is not displayed when running in Windows High Contrast Mode. This issue is tracked with Oracle bug 14321880. Also on these pages, the "Next" and "Previous" buttons are not displayed when running in Windows High Contrast Mode. This issue is tracked with Oracle bug 14560705.
1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Visual indication of the position of the cursor.
  • Current focus location is programmatically exposed.

Exceptions:

Affecting the Application Express Development Environment:

  • 'Cross' icon used to close inline notification messages cannot receive focus. The notification message will however be hidden next time the page is loaded. This issue is tracked with Oracle bug 9474844.

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • When clicking on any item level help, a dialog opens with the help text for the item. In IE, focus is not set to the popup, which makes it difficult to tab to the 'Close' icon in the dialog. This issue is tracked with Oracle bug 9671234.
1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed, such as whether a field is ‘required’ or whether a field is 'invalid' based on user input.
  • Images that convey information have meaningful alternative text.

 

Exceptions:

Affecting the Application Express Development Environment:

  • When defining the 'Classic Report' component of Application Express, currently it is not possible to re-order existing columns within the report with either keyboard-only or screen reader. This is because the icons used to re-order the columns cannot receive keyboard focus and are missing appropriate ALT text to define their purpose. This issue is tracked with Oracle bug 13598372.
  • In a few pages in the 'RESTful Services' module of Application Express, there is a left hand 'RESTful Service' region, that contains a menu with links related to the current selected module. This provides links that allow a user to edit all the templates and handlers within the module, and also provides links to create new templates for the module, or handlers for a specific template. Currently, the way the HTML is structured makes it difficult for a screen reader user to get around this region and understand exactly the purpose of the links. Firstly, it's difficult to tell which components are child components of other components (eg this 'Resource Handler' belongs to this 'Resource Template'). For a sighted user, this is obvious because they are visually indented on the page, however this information is not available to a screen reader user. Secondly it's difficult to tell which link relates to which component, because the link text only contains the component name (eg 'employees/'), and not the component type (eg 'URI Template: employees/'). For a sighted user, they have link TITLE text which does include the component type and name, however link TITLE text should not be relied upon for screen reader users. This issue is tracked with Oracle bug 14371654.
  • In one page in the 'Application Builder' module, there is a custom form field rendered with an icon next to the field, that when clicked loads a popup displaying possible values to select for the field. This is the 'Detail Table Name' field on the 'Create Application - Pages'  page, displaying during the wizard to create a new application. The icon has no ALT text, resulting in the wrapping anchor having no link text. This issue is tracked with Oracle bug 14479237.
  • In the 'Team Development' module of Application Express, on the page to track 'Features', there are link based icons against each of the features that allow copying of that feature. The image used as the icon has empty ALT text, resulting in empty link text for the link. This issue is tracked with Oracle bug 14172404.
1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT and if necessary, LONGDESC
  • Images that are decorative are marked so as to be ignored by assistive technology, either by using ALT=”” or CSS background images
  • Images are used consistently throughout the product.

 

Exceptions:

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • Images used in some item types as the icon to select a 'popup' selection element (Date Picker, Popup LOV, Color Picker and Calculator) should have better ALT text. Although this can be controlled at template level, the framework provides no way for a developer to reference information relating to the item the icon refers to. So this results in ALT text such as 'List of Values', instead of saying 'List of Values for Employee Name' for example. This issue is tracked with Oracle bug 14198566.

Affecting the Application Express Development Environment:

  • On the 'Monitor Activity' page available within a workspace in the administration module, there are small images displayed next to many clickable list items on that page. These images should have empty ALT text to mark them as decorative (because meaningful text is already displayed next to the image as the link text), however they currently have some non-meaningful ALT text. This issue is tracked with Oracle bug 14309551.
1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Text is supplied through HTML or injected into the browser DOM; the browser is responsible for exposing all such content in a way that is usable by assistive technology on the platform.
1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Response to Windows High Contrast Mode.
  • Response to zoom.

 

Exceptions:

Affecting the Application Express Development Environment:

  • See the Remarks in 1194.21(b).

 

1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Product has been developed to conform to this standard subject to the remarks on the right.

The product contains no moving, blinking or scrolling information.

1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Information conveyed by color or font styles is available in alternative formats, such as shape and text.
1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Text and images of text in non-disabled controls have a luminosity contrast ratio of at least 4.5:1. Large scale text has a minimum ratio of at least 3:1
1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE.

Exceptions:

Affecting the Application Express Development Environment:

  • The compound native form items: shuttles, radio groups and check boxes, emit unnecessary label tags associated with the element that contains the compound elements. Nothing to workaround, as this doesn't represent any loss in functionality. This issue is tracked with Oracle bug 12683118.
  • A minority of form fields rendered are missing LABEL or TITLE text. This issue is tracked with Oracle bug 14463097.

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • The 'Popup List of Values' native form item renders a popup window to allow searching for, and selecting from a domain of values. The text field rendered in the popup, where users can define a search term has no LABEL or TITLE. This issue is tracked with Oracle bug 14473735.

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Section 1194.22 Web-based Internet Information and Applications

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Images that convey information have meaningful alternative text using ALT and if necessary, LONGDESC
  • Images that are decorative are marked up using ALT=”” or CSS background images.
  • Data shown in Flash based charts is also available in an alternative textual form (e.g. a data table) when running in Screen Reader Mode.
  • Data tables specify SUMMARY.
  • Titles for Pages are provided.

 

Exceptions:

 

As stated in the Remarks for 1194.21(d), with the addition of the following.

 

Affecting the Application Express Development Environment:

  • In the 'Team Development' module of Application Express, there are calendar style pages used to show information for 'Features', 'Milestones', 'Bugs', 'To Do's' and 'Feedback' by date. Each of these pages contains a data table that is missing SUMMARY text. This issue is tracked with Oracle bug 14063136.
  • The workspace home page contains 3 links that should have more meaningful link text. This issue is tracked with Oracle bug 14276837.
  • The 'Workspace Utilization' page in the administration module for an Application Express workspace contains an invalid layout table. This issue is tracked with Oracle bug 14253503.
  • The summary page that is displayed at the end of the 'Create Websheet Database Objects' wizard contains an invalid layout table. This issue is tracked with Oracle bug 14267015.
  • The 'About' page in the administration module for an Application Express workspace contains invalid layout tables. These are used to display the overview information at the top of the page, the 'CGI Environment' information and the 'Character Set' information. This issue is tracked with Oracle bugs 14281186, 14281228 and 14281581.
  • Some 'Confirmation' style pages, rendered as the last step in some of the component creation wizards contain an invalid layout table. This issue is tracked with Oracle bug 14473928.
1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Not Applicable The product has no multimedia.
1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Information conveyed by color or font styles is available in alternative formats, such as shape and text.
1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Style sheets are used only to change the layout and presentation of the screen
1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. Product has been developed to conform to this standard subject to the remarks on the right. The product contains no server side image maps.
1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Product has been developed to conform to this standard subject to the remarks on the right. The product contains no client side image maps.
1194.22(g) Row and column headers shall be identified for data tables. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Table usage – only data tables, as opposed to layout tables, use table elements of TH and table attributes of SUMMARY, SCOPE and HEADERS.
  • Each column of a data table is marked up with TH, and SCOPE=”COL” or uses ID and HEADERS associations

 

Exceptions:

Affecting the Application Express Development Environment:

  • In the 'Team Development' module of Application Express, there are calendar style pages used to show information for 'Features', 'Milestones', 'Bugs', 'To Do's' and 'Feedback' by date. Each of these pages contains a data table that do not have properly scoped headers. This issue is tracked with Oracle bug 14063136.
  • When editing a theme, the page to edit a 'Page Template' contains a data table showing 'Substitution String' information. This table has missing row headers. This issue is tracked with Oracle bug 14277552.
  • The 'Workspace Utilization' page in the administration module for an Application Express workspace contains an invalid layout table. This issue is tracked with Oracle bug 14253503.
  • The 'About' page in the administration module for an Application Express workspace contains 'CGI Environment' related information, that is presented with an invalid layout table. This issue is tracked with Oracle bug 14281228.

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • All native report regions of Application Express currently have no declarative way of defining row headers. This issue is tracked with Oracle bug 14309551.
  • The Single Row View of Interactive Report Regions contains a table with no SUMMARY text, and no header / cell associations. This issue is tracked with Oracle bug 15864568.
1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Complex data tables, such as those used by Interactive Report Regions with a 'Control Break' defined where multiple headers are required, use the ID and HEADERS attributes.
1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Meaningful title on native components using FRAMEs and IFRAMEs
1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. Product has been developed to conform to this standard subject to the remarks on the right.

Text–only pages are not necessary because pages have been coded to meet other applicable standards, to the extent indicated.

1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Content generated by JavaScript has been coded to meet other applicable standards, to the extent indicated.

Exceptions:

Affecting Development Environment, Websheet Runtime and Custom Applications:

  • The dialogs used in Interactive Report Regions for common interactions such as applying filters, saving reports, adding highlights etc., could be made more user friendly for a screen reader user. Please see the 'Accessing Interactive Reports Using JAWS' section of 'Appendix E, Accessibility in Oracle Application Express' in the Oracle Application Express User Guide for an example of how to interact with one of these dialogs. This issue is tracked with Oracle bug 12717028.
  • The column headings in an Interactive Report Regions used to sort, hide, filter, group or show help about data are not accessible for a screen reader user. This functionality, with the exception of showing help, is available via the interactive report 'Actions' menu. Please see the 'Accessibility in Oracle Application Express' appendix of the Oracle Application Express User Guide for details of how to access the 'Actions menu with keyboard only and JAWS'. This issue is tracked with Oracle bug 7655582.
1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Links are provided for downloading non-standard applets or plug-ins, such as the 'Flash' plug-in required by the Chart components in Application Express.
1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE.

Exceptions:

  • See the Remarks in 1194.21(l)
1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. Product has been developed to conform to this standard subject to the remarks on the right. The product was tested for:
  • Structure and hierarchy is marked up with Header elements.

Exceptions:

Affecting the Application Express Development Environment:

  • Some region types used to present large icon navigation and dashboard information are missing a Heading (Hn) tag. This issue is tracked with Oracle bug 12687252.
  • The Success notifications displayed in-line on a page when a successful operation has performed are missing a Heading (Hn) tag. This issue is tracked with Oracle bug 14472188.
1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Content that automatically updates, or time limits, can be adjusted by the user.

Exceptions:

Affecting Development Environment and Websheet Runtime:

  • The Oracle Database Cloud Service has different time-outs in effect, that cannot be extended by an end-user. The Maximum Idle Time is 30 minutes and the Maximum Session Time is 480 minutes (8 hours). When either of these time-outs are reached, the session will silently expire and the next time the user tries to perform an action, they will be redirected to the login page and any unsaved changes may be lost. This issue is tracked with Oracle bug 14616880.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

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Section 1194.23 Telecommunications Products

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. Not Applicable  
1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. Not Applicable  
1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. Not Applicable  
1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. Not Applicable  
1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. Not Applicable  
1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. Not Applicable  
1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Not Applicable  
1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. Not Applicable  
1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Not Applicable  
1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. Not Applicable  
1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. Not Applicable  
1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Not Applicable  
1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Not Applicable  

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Section 1194.24 Video and Multimedia Products

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Not Applicable  
1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. Not Applicable  
1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. Not Applicable  
1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Not Applicable  
1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. Not Applicable  

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Section 1194.25 Self Contained, Closed Products

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. Not Applicable  
1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not Applicable  
1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. Not Applicable  
1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Not Applicable  
1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. Not Applicable  
1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Not Applicable  
1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. Not Applicable  
1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. Not Applicable  

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Section 1194.26 Desktop and Portable Computers

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. Not Applicable  

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Section 1194.31 Functional Performance Criteria

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
 
1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 

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Section 1194.41 Information, Documentation and Support

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. Documentation for this product is available in accessible electronic format.  
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Documentation for this product is available in accessible electronic format.  
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.   

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Dependent Products


This product interacts with or is built with the other Oracle products listed in this section. Click below to view information about the accessibility of these dependent products. Products listed are the versions available at the time of publication of this document; newer documents may be available that supersede these versions.

 

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