Portal has defined the Revenue Management space and, by becoming a part of Oracle as a communications global business unit, I am confident that we will continue to innovate and pioneer solutions that will enable your success and that of your customers. As the General Manager of the business unit focused on the communications industry, I want to express my continued focus on plans to deliver the benefits expected from this combination:

Deliver the first integrated end-to-end enterprise software suite for the communications industry
We plan to provide the first comprehensive service provider solution that includes Billing and Revenue Management (BRM), CRM, ERP, Analytics, and infrastructure software from a single vendor. By providing an integrated suite, we believe your customers will be better able to obtain a complete customer view across the enterprise and streamline business processes to drive efficiencies, control costs, and reduce revenue leakage.

We have already started the development planning process and are excited about moving forward with the integration. We plan to build the communications suite to industry standards in order to protect, extend, and evolve your customers' investments; guarantee choice; and create a more simplified and predictable operations environment.

Combine the best-in-class BRM platform with the #1 Enterprise Software Company
Portal's proven real-time BRM platform will enable your customers to succeed in an IP world by providing the agility, flexibility, and speed to market that traditional, legacy billing applications cannot provide. This, combined with Oracle's global reach and history of helping customers transform their enterprise, is expected to provide your customers with a streamlined, customer centric converged services environment supported by a world class organization.

Put the Service Provider in control
By providing out of the box support for any business model, your customers can radically improve time to market of new service offerings, lower incremental service development costs, and immediately respond to changing market forces. This will enable service providers to continually innovate, establish, and maintain customer loyalty. Also, by leveraging Portal's real-time charging and settlement capabilities, service providers are able to achieve improved cash flow and deliver real-time customer experience and insight to maximize customer lifetime value.

A productized applications suite for communications services delivers a more predictable cost of ownership and minimizes risk to your customer's business. This enables your customers to better manage IT cycles and upgrades, and introduce new services and functions into the enterprise BSS environment in a predictable and streamlined fashion.

As a partner, you now have access to an expanded product footprint from a single vendor to address your customers' needs for CRM, BRM, ERP, Analytics, and infrastructure technologies. Moreover, you will be able to take advantage of Oracle's worldwide resources and increased partner investment.

As always, our goal is 100% customer satisfaction. We are dedicated to increasing the quality of support for you and your customers without interruption. All support procedures, announced support timelines, the portal.com Web site and your contacts for Portal and Oracle products remain unchanged, so please continue to use the same channels you've been using.

You will remain a critical component of our strategy and we will continue to develop and deepen strategic partnerships with leading systems integrators and technology partners. Your alliances contacts will remain the same as well so please rely on your existing relationships.

More detailed information about our plans for the combination and Customer Care numbers can be found at oracle.com/portalsoftware. Also, on this site, we are pleased to offer you an Oracle | Portal Welcome Guide that provides additional information regarding our ongoing support for our partners, customers, and new resources now available to you. We look forward to communicating more about our overall strategy and direction in the coming months.

Thank you for your continued support.

Sincerely,

Bhaskar Gorti
General Manager
Communications Global Business Unit
Oracle | Portal

The above is for informational purposes only and may not be incorporated into a contract.