Join a live Webcast on June 4, 6, 7, 11, 12, 13, or 14, 2012, to learn the navigation and use of My Oracle Support. The session will review how to use My Oracle Support and will assist you with the transition to Oracle Support on June 1, 2012.
Please plan for a 60 minute session, with approximately 45 minutes of training and an additional 15 minutes for live Q & A. During the web-based training session, you will:
Get answers from Oracle Support Services on:
What has changed for Taleo customers and partners?
What is a Support Identifier?
What are Severity definitions?
Learn how to access My Oracle Support, Oracle Support Services' premier web support service
Register and log in to My Oracle Support
Overview of My Oracle Support features and functionality
Basics of My Oracle Support User Administration
How to log a Service Request and collaborate with your Support engineer
Registration is Required:
To attend one of the sessions, select the date and time that works best for you and register for the event. You will receive a confirmation email that contains a link to the meeting after registering for the session.
On the Day of the Event: You have several ways to join the events.
Join the session from the link in your confirmation email.
Click on the appropriate link below.
Copy and paste the direct link into your browser.
For the audio portion of the sessions, please dial in as follows:
From the US: (800) 449-8094 (toll free)
From countries outside the US, please refer to please refer to the list of international numbers.
For the web conference portion of the sessions, each session has a unique link, so be sure to use the appropriate link for the session you choose. Remember to login to the web conference 10-minutes before the meeting's start time as it requires a registration process. For best results, check your system requirements and disable all pop-up blockers. All sessions are conducted in English.