Effective June 9, 2014, support for the Tekelec products will transition to My Oracle Support and the Oracle support hotlines and will no longer be provided through the Tekelec support portal, email, or support hotlines. Please discontinue using the Tekelec support mechanisms as of that date.
The same support team who supported Tekelec's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online or by phone. Support website link, email addresses, and telephone numbers remain the same.
As we progress through the integration of Tekelec Support within Oracle Customer Support we will provide advance notice to you about any changes.
|Support Portal||Web site|
|Telephone||1-888-367-8552 (toll free, within US and Canada)
1-919-460-2150 (outside US and Canada)
Argentina: 0-800-555-5246 (toll-free)
Brazil: 0-800-891-4341 (toll-free)
- Signaling: +44 1784 467 804 (within UK)
- Software Solutions: +33 3 89 33 54 00
India: +91 124 436 8552 or +91 124 436 8553
Singapore: +65 6796 2288