Support for Vitrue Products Effective December 3, 2012, the point of contact for Vitrue support will be through Oracle Customer Support and My Oracle Support and no longer through the Vitrue support hotline, email address or online. SUPPORT REQUESTS Logon to My Oracle Support to open new technical issues or track existing issues. To contact Oracle Support by phone, refer to the list of Oracle Support Hotlines and Support Contact Information for your country. Vitrue Product Documentation http://docs.oracle.com/cloud/social/index.htm