Services

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• Gartner, Vendor Focus for Oracle: Analysis of Support and IT Services
  Distribution rights expire December 2011 (Publication: November 2010)
• Ovum, Oracle Services moves to raise its profile
  Distribution rights do not expire (Publication: June 2010)
  The Sun deal is also influencing Oracle Services as it moves ahead with refining and augmenting its portfolio, including its On Demand/cloud computing capabilities.

• Forrester, The Forrester Wave(tm): Oracle Services Providers, Q2 2011 (PDF)
  Distribution rights expire December 2012 (Publication: May 2011)
  "Forrester conducted services evaluations in November 2011 and interviewed 14 vendor companies. Oracle is a Leader with Oracle Consulting Services. "Oracle Consulting yields a unique, close-to-the-technology value proposition."
• IDC, Building the Agile Enterprise: In Partnership with Oracle (PDF)
  Distribution rights expire March 2012 (Publication: March 2011)
  "Through a carefully orchestrated road map that is unfolding, Taconic has migrated to a fully hosted ERP E-Business Suite solution with Oracle On Demand and is laying a solid foundation to navigate toward a highly optimized, agile business model that will efficiently scale out to service a diverse set of Taconic stakeholders."
• IDC, IDC MarketScape: Oracle Implementation Ecosystem 2009 Vendor Analysis (PDF)
  Distribution rights expire January 2012 (Publication: December 2010)
  Oracle Consulting is positioned highest in the "Major Player" category and is very close to entering the "Leaders" category, awarded to Accenture, IBM and Infosys. Oracle Consulting strengths include deep vertical knowledge, solid expertise in business strategy and business process, and a strategic position in the market due to Oracle relationships.
• Gartner, Vendor Focus for Oracle: Analysis of Support and IT Services
  Distribution rights expire December 2011 (Publication: November 2010)
• Gartner, Magic Quadrant for Oracle ERP Implementation Services, North America
  Distribution rights expire December 2011 (Publication: November 2010)
• Ovum, Oracle Services moves to raise its profile
  Distribution rights do not expire (Publication: June 2010)
  The Sun deal is also influencing Oracle Services as it moves ahead with refining and augmenting its portfolio, including its On Demand/cloud computing capabilities.
• Forrester, The Forrester Wave: Oracle Services Providers, Q4 2009 (PDF)
  Distribution rights expire April 2011 (Publication: October 2009)
  Forrester evaluates 14 Oracle services providers against 60 criteria. Oracle is a leader. Oracle Consulting is in a unique position as the consulting arm of the technology provider, which means it is closely tied into product and support teams at the provider level.

• Saugatuck Technology, Advancing Business Innovations Through the Cloud (PDF)
  Distribution rights expire February 2013 (Publication: June 2011)
  "Winners in the new competitive landscape will be those businesses that adopt Cloud solutions to fundamentally change their business models, not simply to improve the efficiency of IT. Although there are significant benefits to be had in that more limited context, "better, faster, cheaper" is only table stakes."
• IDC, Building the Agile Enterprise: In Partnership with Oracle (PDF)
  Distribution rights expire March 2012 (Publication: March 2011)
  "Through a carefully orchestrated road map that is unfolding, Taconic has migrated to a fully hosted ERP E-Business Suite solution with Oracle On Demand and is laying a solid foundation to navigate toward a highly optimized, agile business model that will efficiently scale out to service a diverse set of Taconic stakeholders."
• Gartner, Vendor Focus for Oracle: Analysis of Support and IT Services
  Distribution rights expire December 2011 (Publication: November 2010)
• Ovum, Oracle Services moves to raise its profile
  Distribution rights do not expire (Publication: June 2010)
  The Sun deal is also influencing Oracle Services as it moves ahead with refining and augmenting its portfolio, including its On Demand/cloud computing capabilities.
• Le CXP, The B&B Hotels Group cuts its customer service response time by 20% (PDF)
  Distribution rights expire November 2011 (Publication: November 2009)
  "By selecting Oracle On Demand as early as 2006, the B&B Hotels Group has successfully automated responses to customer concerns. Claims are now processed in as little as 2 or 3 days, as opposed to 15 days in the past, with vastly improved quality of service."
• Nucleus Research, ROI Case Study: Oracle E-Business Suite - OpenTV (PDF)
  Distribution rights do not expire (Publication: November 2009)
  "OpenTV deployed Oracle E-Business Suite to meet its evolving and complex business requirements while streamlining data entry and auditing, reducing costs while increasing visibility into the business."

• Gartner, Gartner's Fantasy Football Product Support XI, Summer 2011
  Distribution rights expire November 2012 (Publication: September 2011)
• IDC, Oracle/Sun Support Services: Hardware and Software Support Across the IT Stack (PDF)
  Distribution rights expire October 2011 (Publication: October 2010)
  "IDC believes that by integrating software and hardware support services, Oracle is taking the first step in providing a more comprehensive level of support across the entire stack—potentially raising the bar in support delivery across multiple technologies for other support providers."
• Gartner, Vendor Focus for Oracle: Analysis of Support and IT Services
  Distribution rights expire December 2011 (Publication: November 2010)